Complain about a product or service

Data Line Credit Corp.

Jane of Rancho Cordova, CA October 8, 2009

I purchased a 1986 Ford P/U in November 2004. In July 2005, I released liability on the vehicle with DMV, as I no longer had an interest in the vehicle. In December 2008, I received a notice on the vehicle for towing and storage. Apparently, the vehicle had been abandoned. I knew I had released liability , so I did not think too much of it.

On 3/5/09, I sent a certified letter stating Ino longer owned the vehicle. Norm Rogers signed for the letter on 3/10/09. I sent a 2nd certified letter on 3/26/09 with the DMV Release of Liability attached. Norm Rogers signed for the letter on 3/30/09. On 4/23/09, I personally called and spoke with Norm Rogers to no avail.

July 2009, I sent another letter outlining all correspondence and attached all letters I had previously sent. Norm Rogers signed for this letter on 7/17/09. I received another copy of the policy report and the towing bill postmarked 7/17/09. On August 31,2009 I received another collection notice for payment of $900.79. On 9/22/09 I found out that Data Line Credit Corp has turned this in to Experian as a collection account.

Wendy of Fullerton, CA January 7, 2002

We sold a car and the new owner got multiple parking tickets with the auto eventually being towed and impounded. Upon notification of the impound, the owner was informed and said he would take care of it. After billings from Data Line Credit corp that were turned over to the new owner, the billings stopped. We believed the matter was closed until we attempted to make a major purchase and the amount of $1212.92 was placed on our TRW. We filed small claims action in September and went to court.

The matter was continued until October 29. Before going to court we requested an updated billing to present to the defendent. The defendent agreed to pay the amount in full. We contacted Data Line to advise the bill was going to be paid in full and to request that the TRW credit report be cleared. We were told that there was additional $200 in charges and that it was a result of our "attitude." Every effort was made to clear this matter in a polite, professional matter. Norm was always rude and uncooperative, claimed that "Your husband called to make payment arrangements and nothing was done."

We believe it was the other party who contacted Norm and developed a bad relationship with regard to this matter. We are faxing the bills we still have as the ones few and far between were given to the other party. This matter originated in 1999 and the car was sold, not stored by the towing company. We feel this matter should have been resolved with the $1438 payment.

Jill of Mariposa, CA October 11, 2000

I called this collection agengy to inform them that the address they had for the collection was wrong because it was addressed to my ex-husband. When I spoke with the man on the phone he said that was the most current address he had and I was responsible for this collection. I told him that I didn't understand what it was for and he said that he couldn't believe one could be so stupid not to understand. He kept calling me by my former married name and I asked him not to and gave him my current name. He said he didn't care about my personal life and did want to hear my song and dance. I told him that I thought he was rude and he felt that I was the one being rude by shirking my responsibilities. I told him that I wouldn't have called if I was irresponsible.

I tried to explain to him we had been divorced for 5 yrs and had never been contacted before about this. I didn't understand why there was a collection when the vehicle was repossessed. He said that I should know why but explained that the vehicle sold for less than owed. I understood this and asked what could be done to remedy this. He told me to send him a check for $4000. I told him I couldn't and that I didn't feel that I was responsible for this. I asked if he could tell me how to get in touch with my ex-husband to find out how we were going to deal with this and he said he had no idea where he was. When I questioned him about other things he kept referring to things that my ex-husband told him. He said that I could either pay it let go on my report. He said I either pay the whole amount or I should start talking about how I was going to make arrangements. I was so upset by his rudeness and his rude remarks about my personal life that I just hung up on him. He made comments like he didn't care about what my ex-husband did or if I wasn't sleeping with him anymore. He said I needed to leave my personal life out of this and just pay him the money.

I have never dealt with anyone so rude before. I have been trying to clean up my credit report because my ex-husband appears to be using my ssn and have dealt with many companies. No one has ever been as rude to me as this person. I do not feel that anyone should be subjected to this sort of treatment. I called to ask a simple question and get information about this and he humiliated me. I asked to speak to his supervisor and he sid that he was it. He told me that I should just get a lawyer if I didn't like what he was suggesting.

Dana of Long Beach, CA April 10, 2000

I wass billed in 1994 for a paramedics bill $466. This is what is currently on my credit report and what always has been. I'm being billed for $733. I, my husband, and our real estate broker have tried to contact Norm Rodgers and pay the debt full or not. He won't take payments, prove I the bill is mine, and hangs up on us. Today I called again, and Norm said I had an additional $600 I owed him for a towing and impound charge for my car (that was in the accident). This I was NEVER billed for in 1994 and never again since then, nor has it EVER been on my credit report. My car insurance paid the damaged car off at the time and that was it. Now Norm is saying unless I pay a total of $1300 in full (no payments,etc) he won't deal with me.

He even call the resource I received my legal advice from (Nolo) gutter and my loan broker a "dirt bag." He referred to my relations with my family as "bad," and simply would not settle the bill with me even the inflated bill $733. He knows we are trying to buy a house and is most disagreeable and highly abusive. What recourse do I have because I really don't have much money and am expecting my first born? Please HELP.

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