Complain about a product or service

Leading Edge Recovery Solutions

Mary of Palm Harbor, FL November 2, 2009

I do not have an address for the above. They contacted me on behalf of my CC company that I am in default due to loss of work. Steve Taylor called my sister's house and stated to my brother-in-law it had to due with my mothers estate and she passed away 6 years ago and today a neighbor(who I don't even know) knocked on my door and said that he called her to get in touch with me and it was a very important matter and I needed to call by 8pm this evening.

When I called him he was rude at times telling me to take responsibility and I needed to do something today or his firm would have to take action. I understand that I am behind but I did explain that I have been out of work and when I do work it is not alot and that we were just barely getting by with paying necessities. He told me to call family or friends and borrow money from them. I stated I would not do that and borrowing money that I don't know when I could pay back was already the position I am in now. He told me to swallow my pride.

I can not believe that this type of treatment is professional or allowed. I truly did not wish to be in the situation I am in but the economy crumbled and my business is in aesthetics and people are not spending and that I am hardly working. We are struggling to survive. I told him I could pay 100.00 today and 25.00 a month. He was insistant on more. Please let me know if these practices are legal. Thank you.

Miguelena of Trujillo Alto, United States October 29, 2009

I was contacted by Leading Edge recovery solution (LERS) by phone and told i was owed a debt and when i further questioned him he told me the information he had was that the people of banana repubilc try to find me to collect the debt but they do not find me. I said I dont know if I should pay it because I have a good credit and I pay my debt .

I never receive a letter, I said please tell me the address that appears in your information because I live in the same address since 18 years ago. They read the address and the address was complete incomplete and with this general address (only stree and country) they never could find me. I give my address and requqest they send to my house address (not by email because i believe was a fraud)the request for the owe to be paid.

I request they talk with the credit agency because i do not have problem to pay again ( because I can not find my receipt or proof of payment)but they need to clarify its error in the consumenr agency. But they do not want help me i provide the evidence of my signature in the payment they said I did and not pay. I dont want bad credit.

Ramone of Riverdale, IL October 12, 2009

This is the worst company I ever worked for. It is very unprofessional and shows favoritism. You are underpaid and they expect you to perform miracles on charged off accounts. I was fired because I was not mean and aggressive enough. I was told that because of not making goal and finishing up at 71 percent for the last 3 months that I was being let go. You can't force no one to pay a bill all you can do is inform them of the balance due and work from there. Majority of the company collectors are rude and are hand fed (accounts given to them that they do not have to work just collect the money). If you are not kissing upper management ass you don't get the good accounts. I am a single parent of 3 children that lives with me and have to take care of them I took the job to support my family and keep a home for them now what am I to do.

Tamara of Bay City, MI October 9, 2009

My son had a bill from HSBC for a bow flex he had bought several years ago, then lost his job and was unable to pay. I decided to help him out so my son gave me the phone number to this company and I called them. Their collectors are for lack of a better word "unprofessional" They come up with a bunch of crap and lies. They tell you one thing and say they have to get it taken care of today. I know they just want to make money but they are in fact unreasonable.

I told them I wanted our agreement emailed to me then I would make the first payment they would not do it. I don't trust that they will do what they say because first they offered a 20% down payment plan then 57.00 a month. I told them I would call them back in two days and I did exactly what I said I would do. They changed the payment plan to 20% down and 79.00 dollars a month and basically told me that I was making a big deal out of nothing. These people are the kind of collectors that stress out older people and cause their health problems they should be put OUT OF BUSINESS!

Connie of Columbia , SC October 8, 2009

Neighbor received a call from Mr. T on the Evening of October 6, 2009. Mr. T had been looking for a Mr. Karl --- name spelled out when neighbor brought note over. I took the note to contact the company adv by one rep that Mr. T was with a client she tried to transfer me over another female asso answered and stated that he was not in at all when questioned the validity of her statement became rude and would no longer speak to me. Mr. T called the following morning and when I answered refused to provide me the nature of the call or what account he seem to be holding for my husband.

My biggest concern is for my elderly neighbors who are inconvienced by this all. I am fearful that Leading Edge will continue to bother them if they do not reach us during the day. I do not have an ansereing machine or VM on home phone, I tried to have to agree to not make any further contact with the neighbors but as you of Collectors, Mr T immediately went into his spill of making sure my husband calls him and the like. Is it legal for an agency to go to that length to locate a client. I did speak w/my husband, and he did state that he had been receiving calls for someone with the same first/last name as his and that they were for someone els. While typing this up I received another call from the agency. And so it begins.

Donna of Elmira, NY August 14, 2009

received a debt collection letter from above stating I owed over 1500 from old Sears account. I haven't had a Sears card in several years. Sent a cease and desist letter to them by certified mail. If they continue, I will notify my NYS Attorney Generals Office. I disputed the valdity of this debt.

Candi of Tacoma, WA July 28, 2009

Received a collection letter for a checking account with Chase that I had closed a couple of years ago due to fraudulent activity. I opened a new account with Chase (Wamu at the time), they helped us close the old account, refund the fraudulent charges, etc. We had no balance on the old acct. I called and spoke with a rep from LER and they asked if I had paperwork to verify I did not owe the debt. I'm sure I did, but told them I would contact Chase myself, since my current accounts and mortgage were through them. He didn't seem to have much to say, but again asked me when I could provide proof I didn't owe the money. I do not owe on this old checking account. This is a fraud...they are trying to scam. My fear is that they must have received some information somehow...they have the last 4 of my SSN and the last 4 of my old bank account for sure, as well as my address. I looked online and see several similar complaints and am confused as to why this company is still allowed to operate? They need to be shut down.

calista of milton, FL June 26, 2009

i recieved a call today on my cell phone telling me that i owned 1103.22 on an old credit card...i told him that i have been paying monthy on that since last summer with another collection agency...only 1 or 2 payments from having it removed from my credit report...he told me that as of this morning the account had been placed with them and i now owe the whole amount of 1103.22 (it was down to a mere 375.00) from 1700.00 on a plains commerce card that had a 300 dollar limit...(in 1999)...

i know that should be off my record now, but everytime it gets sold to another collection agency it gets opened as a new past due account...so i thought paying off a settled amount would be done with it....but i guess they can take the small amount left owed just when its almost paid in full, then sell it and start all over again....the moral being...never trust them...you'll never get it paid off...so why bother...im so mad i could spit nails@@@@ I got in touch with the collection rep from the company ive been paying and he was unaware that it had been sent to leading edge, he is checking into it....the company ive beeen paying is financial recovery....

Juletha of Annapolis , MD June 12, 2009

I am writing in reference to my mom who is 89yrs old and has alzheimer Diseae, she was being contacted on the phone by reps. from the above company saying they brought her account from Sears and she owes 6.000 they would get her so upset and confused that finally I would intercept the calls . I have been sending money to this company I started by sending them a money order, they called and said they don't accept money orders thethen told me to Western Union the money each month and call with the tracking number I have been doing this for my mom., but after taking with some people who said why are they requesting cash when a money order is just as good as cash so this month I wired the money I didn't call them after but the next day I went to western union to cancel the transaction they had picked up the money.

I called the company to request their address she asked my name I told the woman I spoke with she said we don't give out our address I gave my moms name and told her I was no longer wiring them money because I have never received a bill from them I don't even know if the monies are being put on her account, they had told my mom before they would take het to court I want to know if a 89yr old with alzheimers who has no recollection of a Sears acct. can be liable to pay this agency. I would like to know what I can do I am not under any obligation to pay my moms bill I was trying to help but the woman I spoke with got smart with me telling me they do not send out bills I don't know anything about the bill, have never seen a bill and I have refused to send another cent I have probably sent about 1,000 I am not sure but I could find out.

I do not know anything about this company but I do not know of any company that refuse to take money orders I obtained the above address by calling the company after hours and it was on a recording yet the woman I spoke with said we don't give it out and we do not accept any sort of correspondence from clients.When my mom was being called a gentleman upset her by saying they were going to take her to court and she was even told they could take anything she owned. I gave them my number and told therm her condition I have even been paying 200.00 a month but I will no longer be doing it since I am under no obligation and I can't even get a bill

Allan of Bayonne, NJ June 5, 2009

recieved a collection letter from them...and this is what people need to know...DO NOT be intimidated by them...they buy junk debts for pennies on the dollar along with other companies...when one in thier circle can't collect they pass it on to another that they do business with....I read some of these posts..for one there is a statuate of limitations on collections..I'm nj ..my state it's 6 yrs...most are less...2. They have to provide you with a copy of the contract from the original creditor who the account was with that states that they are acting on thier behalf....

3. In new jersey they have to be bonded to act as debt collectors in this state.... Not liscenced....bonded..these are two different things and most of these people are not... Check the laws in your state as I'm in nj.....if ya have access to Internet google search the name of the collector under complaints or consumer fraud... You will be surprised at what you find.... Hope this helps some of ya.... Peace

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |