Complain about a product or service

Leading Edge Recovery Solutions

Robin of Washington DC (04/03/08)
Leading Edge Recovery Solutions sent me a letter offering a settlement and PAYMENT ARRANGEMENTS if I could not pay the settlement amount. I sent a payment and contacted the office. I was told a totally different amount. I tried to make payment arrangements and the collector would not give me any details. I informed the collector that I would continue to make payments and pay the balance in full within 60 days. He kept saying there will be late fees and finance charges. I said what will those be. He said he didn't know. Because of my financial problems I have been working with a number of collection agencies. I have made arrangements and paid them in full. The balance did not increase as I made them payments. Why does it with this collection agency?

I consider the conversation deceitful and uncooperative. I want to pay this debt as soon as possible. This collector should not send false information in the mail.

Paul of Germantown, OH December 13, 2007

Paul of Germantown OH (12/13/07)
Mr. Hernado has been calling me at work, telling me on the first call that they work with an Attorny office and that if I didn't settle my account within 3 days that it would go up for review and they would do whatever is neccessary to file legal proceedings to collect on my debt. They would add a bunch of legal fees to the account, and it would substantually change this whole collection process. After I was unable to make payment, they called again and have offered 3 options for payment, pay a lump sum on credit card at 60% of face value, make 2 payments at 70% of face value, or make 3 payments on 80% of face value. After the 4th phone call to my office they are offering a hardship plan that requires 33% up front, and then smaller monthly payments for 6 months but all has to be done upfront with post dated checks and set dates. After reading the artical listed on this site, I am very uncomfortable giving any information to this company. I am willing to pay what I can afford but they are pushing for amounts that I cannot commit to.

If I setup the arrangements they are asking for than I will not be able to make agreed payment with other creditors. I don't know that since I have not gone to far with this collection agency that I have a lost yet but if this persists than I will definetly be pursuing my options. Thanks.

Hilda of Berlin Heights, OH April 12, 2007

Hilda of Berlin Heights OH (04/12/07)
Ms Love Keeps calling leaving a message Hilda, this is Mz Love you are to call me back immediately at 800-608-5434 ext. 1702. You are well aware that this is a time sensative issue. I talked to her twice, she will not identify her company, I know because I have looked up the phone # and when I called back because I wanted to know who she was. I asked Ms Love to send me validation of debt, but she hasn't.

She told me if I did not make arrangements to send her 1600. which was offered with in two payments the fist has to be 1000.00 that they would garnish my wages or take legal action in court. Ms Love will not tell me who they are only that she represents a orchard bank credit card company.

Her rudeness scares me. I am afraid of what she is capable of. I can not stop thinking of this. I wish I could resolve the problem so she would not call.

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