Telecheck Reviews

January 9, 2024, I wrote a check at a Telecheck vendor for $40.76. It cleared my bank 1/11/24. August 2025, that same check was presented to my bank, and my bank honored it again. I pointed out the mistake to them, and they reimbursed me but did not stop payment as it wasn’t worth the time and expense. I informed the vendor of this, as it appeared that someone on their organization was depositing cancelled checks, probably into their own account. February 2026, I got a collection notice from TRS, the collection arm o telecheck, claiming I had not paid my $40.76 1/9/24, added a $30 penalty, and asked me to send them $70.76 or appeal their. It was easy to give them evidence from my account of the check being honored twice. They would give their decision in 30 days, and would suspend the collection process during the appeal process.

My check was declined at WalMart declined my check despite having sufficient funds that I personally verified with my bank. I contacted Consumer Service for the 2nd time, to be told after being on hold for > 20 minutes to call back when my bank was open. The representative should have led with this tidbit of information. The 1st time I called was approximately 1:05pm while sitting in the office of a personal banker at Truist. The representative never asked to speak with her for verification of ANYthing. Both representatives were rude & gave the impression they were doing me a favor by just speaking with me. Perhaps additional training in customer care would benefit this company. Being rude seems to be a behavioral issue.

My experience with a TeleCheck Customer Service Representative today (01/28/2026) was very positive....My issue regarding my personal check I used to purchase groceries was declined by TeleCheck. Well.. That never happened to me before....I looked online for TeleCheck Customer Service. Went through the steps required by the process to provide info needed to resolve the situation which resulted in a connection with a TeleCheck Customer Service Representative who methodically produced the information that resolved the situation in a timely manner. The Customer Service Rep was most professional, informative and helpful ..... Listening and addressing my concerns.

I made a purchase from Amazon.com well before Christmas and they shipped me three of the items and not the rest of a 700$ order. The rest of the order was cancelled for no reason given to me and I missed buying any Christmas presents on time this year. Only three items arrived. The chairs I so badly need as the ones my mother bought were failing arrived as did the copy paper and a large cooking pot that was all out of 30 or so items. Only later after it failed again did amazon say it was Telecheck's FAULT. Amazon made me attach my bank account statement and then after that requested a Pict of my driver's license for the verification process which I thought was intrusive but did tell amazon I have near 30,000$ in my checking-debit account. So why the hell am I being refused use of my own money dammit.

Unacceptable! Terrible customer service, expect LONG phone calls including many holds. Customer service was not able to resolve their problem. I volunteer for a seasonal nonprofit philanthropy business and we provide assistance to those in need every December. However, despite having a healthy balance in our checking account. Telecheck denies our checks because they state our checking account needs more history. Telecheck looks back 365 days... well we are a seasonal nonprofit business and only write checks in December to provide assistance to those in need. Telecheck is prohibiting us from fulfilling our mission despite the fact we have a healthy fund balance.

On 11/11/25 Telecheck began blocking transactions from my husband's Chase checking account, my PNC checking account and my PNC debit card for Amazon purchases. We both have very good credit, have used these accounts for years w/o issues, have more than sufficient funds to cover transactions and no daily limits. Our banks have told us that the charges are never making it to them and have not been declined. Telecheck says they are not declining, but every time we try to purchase Amazon notifies us that Telecheck declined it. Although Telecheck is Amazon's agent, Amazon refuses to contact them to resolve. They have declined multiple orders this weekend ranging from $26 to $850.

Unable to write checks at Meijer because of Telecheck. Other big box stores accept my checks without problem. When I called Telecheck to inquire I can never understand the person because of their HEAVY accent. They contact my bank and always get the same answer from the bank, The account has ample funds.

I tied my Capital One debit card to my Maverik Nitro Card after changing banks from Regions. Since switching banks, TeleCheck continually declines the transactions. When I contacted TeleCheck customer service, the agent said she would make a note on the account and to give it 24 hours...At which time the transactions should start going through. Thirty-six hours later, I again tried using my Nitro Card at Maverik and again it was declined. I've never had a bad check or any declined transactions either with Capital One or with Regions Bank. Their use of AI to assess potential "risks" is totally asinine. I can't even swipe my Capital One debit card at Maverik without getting a decline, but yet if I use Apple Pay, which is also tied to my Capital One account, the transactions go through with no problem.

My wife and I have been using Winco Foods in Meridian ID store for 20 years. Recently they switched to Telecheck. Now, for some reason, When my wife writes a check, it gets declined. When I write a check, it gets approved. When we call, in order to get ANYONE to assist we practically have to give out incredibly detailed information about us and our bank. When we cite the reason that is on the receipt, they state that the check is declined because of too much activity. Then the customer service individuals continue to read off a very short script but there is never a resolution. There is no valid reason for the decline, and no one on the other end that can use critical or logical thinking to assist us and help correct the situation. It's one more example of a consumer having to pay for someone else's incompetence.

Tries to make a $1,500.00 payment at Tractor Supply today and my check was declined. I called Telecheck to be told they didn't have sufficient information about my check. They have my name, phone number, address, checking info, DL# what more do they need. I have plenty of funds in my account. This is a real inconvenience and really embarrassing. Then after I verified everything they asked for they couldn't guarantee my next check would be accepted. What **. You don't know how much money I have. Don't embarrass people with ** service like this.