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Credit Counseling Express

Nancy of Mission Viejo CA (7/2/03):
I contracted with this company to negotiate on my behalf with my credit card companies to enter into a debt reduction program. I was told payments were made, when in fact they were not, causing the accounts to go into default. This has resulted in the interest rates to increase by up to 13% and my payments to be more than they were previously. My credit has been ruined. They lied to me every time I called them regarding payments made. I had statements reflecting the fact that no payment had been made, but they told me they were. I had to speak to a different person each time because they do not keep employees over 1 week. I tried unsuccessfully to get at least some of my money back.

My credit has been ruined. My payments and interest rate are much higher than they were before. I owe huge payments because of their defaults and nonpayments. I have lost sleep. I am very stressed out because of the financial consequeces of their actions.

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