Complain about a product or service

Debt Relief Network

Addison, TX

Mark of El Paso, TX August 5, 2009

Our phone in El Paso was called by Julie from this company stating that she was looking at our credit information and that we qualified for assistance from My Debt Relief Network. I called the company back today to ask what information of mine they had access to. The girl that I spoke to on the phone walked completely around the issue claiming that their company had no access to my information.

I then told the woman to let me talk to a supervisor. I was transferred and a woman named Aimee answered the phone. As I tried to explain to Aimee that I had been a victim of identify theft and that they had not business with my information she immediately began talking over top of me ignoring what she was being told. I told the woman she needed to listen after which she told me she did not and hung up.

I called the organization back and was sent back to the same person, Aimee, again and was informed there was no one else to talk to. I informed her that I planned on calling the Attorney Generals Office and file an official complaint against them which is exactly what I plan on doing. This company needs to be shut down before they do real harm to someone who does not recognize a scam.

Trisha of Pulaski, VA August 4, 2009

When you pick up the voice says "My name is .... and you called about help to get out of debt. You said that you have around 25,000 debt and see how we can help"- paraphrased. I then pushed #1 to ask them to place me on the do not call list 2-3 times and I am still getting calls in the am, noon, and pm distrubing my family.

I would like the calls to stop and also do not understand why they have a recorded voice saying false things when they call. Is that legal?

angela of guadalupita, NM June 19, 2009

They have about 1000 of my money which they deduct from my bank account and I can not reach them they stopped taking money but their phone line is a recording and I have been trying to reach them without success. I do not want to be a client any more and I want my money back! I am getting ready to get my car repossed and my bills are piling up, and creditors call every minute of the day

Pam of Newport, TN June 16, 2009

Saw the ad on TV, called them and signed a contract. Now I am being sued and they are closed. I need my money back to settle with my creditors. I owe more now and am being sued. I am under so much stress I can't take much more.......

Anna of Oyster Bay, NY March 2, 2009

These people call leaving a message on my answering machine discussing my credit card debt and accumulated interest fees and then CLEARLY state: I have your records here in our data base couched in a sentence FULLY implying that they are presently looking at my credit card history. Which I find offensive and I am wondering how they have gotten the info.

So I return the call and they claim to be a non profit organization and proceed to hem and haw when I ask them questions about how they acquire said records. they are at this point in my call a little impatient and pissed and I sense they are feeling as though I am taking up their time (=money) making them answer questions that do not seem hopeful for closing a sale (what sale? they have clearly stated they are non-profit?) Furthermore, they sound aggressively defensive on the phone. What kind of a non profit organization behaves like this?

The misrepresentation on the answering machine is fraud and the hard sales approach on the follow up call is suspicious and clearly not a charitable organization and it is clear that these are bad guys. I have no recourse, but I am grateful for sites like yours that can accumulate bad experiences and if need be, bundle and act upon them.

They have wasted time and aggravated a mother with a life too busy to be chasing callers who claim to have stolen my financial records. When identity theft can be expensive and harmful, this is a bad thing. Furthermore I as a taxpayer object to money making operations PRETENDING to be non-profit. clearly this outfir is anxious to make money. if they say it is non-profit, that is not true. I was in sales and these are for-profit salespeople.

Robert of Conroe, TX January 6, 2009

I was contacted by computer calling. I was told if not interested in the service to press 2 to be removed from their calling list. When I pressed 2 the call was redirected to a customer service person. I was told it would take 3 to 4 days before my # would be removed. I wanted to be remoived immediately. I was treated very negatively when I asked for a direct number they said the 1-888 was the only direct #.

I googled this organization and found many serious complaints across the US about this company. I informed them of what was on the Internet concerning their complaint that they never addressed. I them informed them that I was going to complaint ot the US attorney general to shut them down.

Mentl anguish, wasted time out of my busy day dealing with ligitimate issues. And distrubing my peace of mind. I am a type 2 diabetic and my blood sugars went up to 400. That isa dangerous number. These people called my unpublished home number, their call was unwanted and they were given my permission to call my home or contact me at all. Please shut them down. Thanks.

Michael of San Francisco, CA December 31, 2008

I chose debt relief network to possibly help me out on my credit problems. On my initial phone call I specifically told them I looking for debt consolidating service, so I was told I have to put 300 down so on & so forth calculated how long it will be paid off. After paying about 5months my creditors are still calling so I called & check with debt relief network to check on the status of my accounts & surprisingly I was told that the money I'm giving them will go to a trust fund till it reaches a certain amount of money before they even pay my creditors.

Now I have a very bad credit & on collection, after re thinking every thing I've decided to cancel my account with them, made a call told them I want to cancel.. no questions asked the representative E. Brown just said ok no prob I'll email the cancellation notice, after a minute I got it.

I really feel that this Debt Relief Networks is a scam. Trying to make money of people who already are on bad credit situation. Customer service is very poor. all in all i wasted around 1500 dollars.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |