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George of NEW YORK, NY May 28, 2009
debtxs settled claims on about 15,000
worth of credit card debt at about
%40 percent reduction.
I had no problem understanding or accepting their terms. This was in
2006-07. I got a lot of mental relief knowing that my debts were becoming manageable. If you owe overdue money your credit rating is hurt anyway, so I had no problems orcompaints about debtxs. Patricia of Stow, OH March 25, 2009
First of all, I am still working with people from EFA Processing and I have no idea if I am headed in the right direction. I originally dealt with a company called Integrity Debt Solution. With mounting credit card debt and a desire to get it taken care of, I joined this company. They, in turn, hooked me up with Debtxs, the company they worked with when customers were interested in settlement. I was sued almost immediately and had to pay lawyer fees, court fees and also continue to pay Debtxs my monthly fee. A monthly payment plan was set up and as of November I settled by paying for everything but 623.00 of the original balance. This next month I will complete my fee schedule and will have pay over 8000.00 to the company.
The problem is that I thought I was working with Debtxs until one day last fall when I was emailing the man who set me up orginally with Debtxs. Things seemed rather strange and it was he that informed me that I was no longer working with Debtxs, for there was no Debtxs any longer. So...for almost a year I was working with a company that was no longer. Now efa processing has taken over my acct and they continue to supposedly work with me. While I feel that the people that are working with are sincere, I am very concerned that I was taken and deceived. I paid 12% of my total balance and still have two accounts to settle, everything held up because of the first acct being involved in a law suit. The whole thing is frightening and I probably would not have done this settlement thing if the credit card companies hadn't continued to raise my interest rates...for nothing.
Because of our moving around for several years, our debt increased terribly. When these companies looked at our credit and saw that we had a lot of debt, they raised our rates. I got to the point where our interest was half to more than half of our monthly payments. I guess that I am just concerned that this company I am with now could deceive me again and I don't know how to protect myself. While I am not interested in hurting anyone who is sincere about helping me, I am not certain that I have been treated with honesty and integrity.
I have paid out over 8000.00 to who I thought was Debtxs. The people at efa Processing did help me to settle my first of three accts, but I have now paid out 20 thousand to Citibank and 8 thousand to the company...8 thousand more than was owed on the acct originally. I f this group is able to help me settle on my remaining two accts., I could come out sufficiently ahead. My concern is will I get the help I need. Will efa stand by me after I have paid out such an exorbitant amount of money in fees.
Scott of Lehighton, PA March 5, 2009
My wife and I had over 40000.00 in debt and the payments were stressing us both out. A R. Williams from the company contacted us and talked to us a few times about their company helping us out for pennies on the dollar. We finally agreed to this after much deliberation including talking about filing bancruptcy. Mr Williams said don't do that it'll ruin your credit! HAha. That's what their company did. They told to stop making payments on our credit cards and make the payments to the company, which totaled over 5000.00. With this money I could have paid off 2 of the offending credit cards and paid down on another! Then the creditors starting harassing us constantly.
The company basically told us to deal with it and save money. When we couldn't take the calls anymore, we ended up unplugging the phone. Which then the creditors somehow found out our cell phone numbers and just continued the harassing calls. Another call to DebtXS, which they finally said they would send letters to the creditors to cease and desist. This stopped 1 creditor from calling, and 2 threatened us with court action and another one filed a claim against us. At this point, I gave up on DebtXS' help and contacted a local attorney. He recommended that we file for Bancruptcy and start over, which is what we ultimately did.
We then contacted DebtXS and told them what we were doing and wanted out of the program and requested a refundfor the fees we paid for the work they DIDN'T DO. I had to write a letter and send it certified. They then said we had to wait 90 DAYS to hear if we would get a refund. We just called a they said they did their job and we weren't qualified for a refund. I then asked to speak to a manager who then offered me a good faith check of 250.00. What a RIP!
We filied for Chapter 13 Bancruptcy in December 08. Our credit is zip. We couldn't get a loan if we tried. We have no savings and live paycheck to paycheck just barely getting by. We were hoping for a decent refund from DebtXS so that we could pay my parents back for the money we borrowed when we filed Bancruptcy. NOT!
Steve of Bakersfield, CA December 3, 2008
same as all others reporting them.. they took thousands of dollars for fees and did no work to earn the fees. they offered a refund after fees that equaled about10% of the total money they took. the faxed a paper to sign that would hold them faultless for their actions for a refund of about 10 %. we would appreciate being contacted on this matter, these thieves should be held accountable for their actions.
compounded debt beyond what we had previously owed including NSF charges at the bank they were withdrawing the money. loss of thousands of dollars that could have otherwise been used to pay our dept if it were not for being ripped off by DebtXS.
Bill of Plano, TX November 18, 2008
Watch out! This scam operation may have the Texas Attorney General in their pocket.
Scam is to collect fees from you up front by drafting cash from your checking account. They take their big bite first.
They may also offer you something from the insurance company they own. They can even take your house. They'll probably screw your daughter. Awful!
You may not hear from them for years because they will simply tell you to stop paying all of your bills. Once the credit card companies have been waiting for up to three years, DebtXS
offers them 40 to 60 cents on the dollar saying this is better than having you go bankrupt and they get nothing!
Don't believe your credit won't be ruined by this scam. Also don't believe you wont get sued!
These folks feed on old ladies who have debt up to their walker when their husbanc or other family member dies of cancer or some other situation that the opportunistic medical profession uses to stick it to you. If the Dr. doesn't get paid, no big deal -- they sell their debt. Legal.
Thousands of people have been taken advantage of by Debt XS -- they have years of knowing how to talk to desperate people.
Your life is much better if you never get involved with Debt XS. This is one person's opinion. Dave of Cedar Rapids, IA November 5, 2008
Entered into an agreement where they were going to help with my credit card debt and they refuse to return emails or do work to resolve any of my accounts.
Collapse of credit, creditors calling, no emails returned, no phone calls returned- even now when I am ready to pay it off.
Barry of Ijamsville, MD October 31, 2008
My client has paid almost 5,000.00 in fees for this wonderful service.
DEBTXS has done NOTHING, but collect for ZERO work. My client has sent emails and left messages for REP, but NO answer back.
My client is ready to lose their home while the Founder (KEN) is out sponsoring golf Tournaments with their . I have tried to conatact founder, but no message machine. I will keep trying and will be in TX soon on business. Maybe I will drive by to see if I can get an appointment to resolve this matter.
My client has 2 litle girls that I care a LOT about so I will go to the end of the earth to help them.
Samuel of Tampa, FL September 30, 2008
In 2002 we contacted DebtXS at Texas, because we owed over 40,000 in credit cards. They told me how they would help, set up the plan for their services to be paid for first, and then we would let them know as We saved money to pay towards the creditors.
We had to keep hounding them to contact the creditors and to this day we still owe on the credit cards because DebtXS did not ever contact the creditors. WHAT A WASTE OF MONEY. In their new web site, you cannot get the original agreement that they offer to you to print. Our phone calls aren't returned, emails are not answered. You cannot find their current mailing address on their web site.
Sandra of Oakdale, CA September 17, 2008
2002 I contacted DebtXS because I owed over 10,000 in credit cards. They told me how they would help, set up the plan for their services to be paid for 1st, and then I would let them know as I saved money to pay towards the creditors. Well, they sucked!!! I had to keep hounding them to contact the creditors and to this day I still owe on one of these credit cards because they did not EVER contact the creditor. I had listed 6 cards with DebtXS, out of these I settled 4 of them. WHAT A WASTE OF MONEY. Also, their new wed site , you cannot get the original agreement that they offer to you to print.
I'm still trying to rebuild my credit, and I could have saved over 2,000 if I had talked to my creditors myself.
Allen of Coatesville, PA August 30, 2008
I signed on with the above mentioned Debt Settlement Company in September of 2004. I had six delinquent accounts totally over 30,000. After paying the initial service fee of 3,963.27 divided by 13 ACH transactions from my checking account, I began saving and responded to settlement offers whenever I had enough saved to make a reasonable settlement.
Now, here we are four years later and all of my accounts have been settled, but the compant will not/has not responded to my request for documentation that these debts have been settled. They do place settlement letters on their website, but half of them cannot be opened and printed, and the other half are not readable. My phone calls are not returned, emails are not answered, and I get no reply when I send a fax. You cannot find their current mailing address on their website.
At this point, I'm unable to obtain the documentation I need to get the credit reporting agencies to update my records.
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