FedEx Reviews

Sam and Akiya were pleasant and professional when assisting me the day I shipped an item back to Amazon. The location at Colfax and Potomac will be a "go to" shipping location from now on!

Janeira and Kisha at the Bartlett, TN location were both so helpful and kind. They were so patient and helped everyone with a smile.

Angelo, the FedEx delivery person, met me at the gate to my community because my gate code would not unlock. He went out of his way to meet me there—otherwise I would have missed the delivery of very important medicine I take called Atruby. When I met him, he had a big smile on his face and was genuinely happy to see me. His smile was so bright, I didn’t even need the gate to open—I could’ve followed that glow straight to my door! I have to say that he’s an excellent representation of FedEx and that he should receive some type of commendation.

Was in store on 4/12/26. Deanna went above and beyond helping us with some MN docs and printing. So very patient and knowledgeable.

Exhibited perfect customer service skills ....Pkg was dropped, broke valuable small statue (Mother's Day gift)...but boxes were not insured ...Otherwise, a great deliverer....

They lied about a delivery attempt stating no one there to receive the package. There were over 40 people there all waiting for the package to be delivered. No signatures were required. We have cameras covering the entire building and parking lots. No trucks were there. They lied. Called customer support and was told they would be out by five to try again. Again no delivery no truck.

I tracked the package, it was near my address and got estimate delivery time. But I didn't receive it. Next day, when I tracked again, it was in other state. What the _. This was 3rd time happening same way. Do the delivery guys know what to do?

This is a ** company! I'll never deal with them again or do business with anyone that uses them. If you're into losing money and important documents then this is the company for you.

I paid nearly $2,000 for expedited international shipping because I needed my overseas shipment quickly. My packages were due by May 23, 2026, with a latest delivery date of June 6. As of June 26, 13 packages are still missing. The biggest issue wasn't just the delay—it was FedEx's complete lack of communication. There were no updates, no calls, no emails, and no explanation. I repeatedly contacted customer service, only to receive different answers every time.

Placed my order via Ebay. 4 days later, seller informs me "Fedex lost my order." They refunded my money. Then today, I received via Google email, "Fedex order to be delivered." Then another email claiming, "Fedex delivered at 2:38 pm." I'm sitting by my front door. There's nothing there. Fedex never came by. I checked out the picture the Fedex driver took. I don't know whose front porch it is, but it's NOT mine. I went to Fedex to file a complaint. You must do it online. NO HUMANS AVAILABLE for help. Apparently, they have my email address, but I don't recall my username or password. When I tried to reset them, Fedex claimed "We will send you an email."