FedEx Reviews

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About FedEx

FedEx provides multinational delivery services and logistics solutions. Its services include overnight shipping, freight forwarding and supply chain management. Founded in 1971, FedEx delivers services in more than 220 countries, offering businesses and consumers specialized express transport and integrated logistics.

Pros
  • Timely package arrivals
  • Careful handling of packages
Cons
  • Frequent delivery issues
  • Poor communication from support

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FedEx Reviews

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    How do I know I can trust these reviews about Fedex?
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    Page 1 Reviews 0 - 5
    Staff

    Reviewed May 17, 2026

    Was in store on 4/12/26. Deanna went above and beyond helping us with some MN docs and printing. So very patient and knowledgeable.

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    Reviewed March 27, 2026

    Thank you to whoever is pictured delivering order # ** on March 27 at 10:52 in Newton NC, for taking the heavy awkward item down and around to the back of our house. Well done sir..above and beyond.

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      Staff

      Reviewed March 22, 2026

      We want to thank M KC B, the delivery man, who, professional, responsible and thoughtful, took an extra care of our items and helped load them on the trailer in the drive way while we were not home. Thank you M KC B and FedEx. Door tag Number **; location **.

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      Customer ServiceStaff

      Reviewed March 12, 2026

      I had to return at TV via FedEx today, my packing skills were very poor and I was emotional about the issue of it not going to survive the journey. Three ABSOLUTELY AMAZING WOMEN in the customer service were so kind to me and helped me by repacking the TV. I am a senior and I was distraught. This made my day and restored my faith in humanity. I will never use anyone but them again. Thank you to you beautiful ladies.

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      Staff

      Reviewed Feb. 27, 2026

      I went to FedEx on Dimond in Anchorage, a young staff person Ellias helped me, because of the ice I asked him if he could walk me to my car! And he did most graciously! I am thankful for him as well as the female manager. They were both gracious and helpful, so often people’s employees good deeds go by not being acknowledged! This store was wonderful to me, second time there!

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      PricePunctuality & SpeedMaintenanceStaffRates

      Reviewed May 18, 2026

      Too bad I cannot choose "0" stars. They charge premium pricing but give less than service! Package arrived days late, damaged, with the end of box broken open. Bag of nuts and bolts missing that are needed for assembly. (Photos documented). Wichita, KS was the end destination of this package, but the truck drove through Wichita without stopping. WHY did the truck bypass the Wichita, KS FedEx facility? US-50 and I-35, intersects intersect in Wichita, KS where most all truck traffic runs through.

      FedEx also has dedicated flight hangers at the Eisenhower National Airport in Wichita. The pony express truck drove from California, through AZ and NM, on through Wichita and proceeded to a Cottonwood Falls, KS location. A few of the locations they stopped at are self-serve Dollar General stores, not FedEx facilities. Then the truck drove from Cottonwood Falls, KS, up to KC, MO, and then back down to Wichita, KS. THERE IS NO REASON why this package should have traveled further than necessary before arriving at its intended destination in Wichita, KS.

      There is more I could say regarding the routing, but I think this is sufficient for now. I took screenshots of the travel status timeline intermittently and have documented it all. This is ridiculous that a company this size treats its customers' packages and delivery schedules in such a uncaring, "I don't care about you or your customers" manner...We got your money!

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      Reviewed May 18, 2026

      FedEx ex will never get my business again. They are incompetent fools with Similac on their breath. They delivered my package to someone else, hung up on me 4 times. Did not find my package and then stated it was my problem to find it which I didn't.. They don't have no supervision available. They are a bunch of idiots that don't know shit.

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      Punctuality & SpeedStaff

      Reviewed May 16, 2026

      My review is simple. Fedex is complete trash in my location. Never get anything on time, always late. I will say only thing so far is at least the drivers are nice. I will from here on out refuse to do business with anyone or any company that uses fedex. It could be life saving medication and I will refuse service. I would probably die anyways waiting on fedex.

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      Customer Service

      Reviewed May 16, 2026

      I will not long buy anything that will be delivered by Fedex. I can accept screw ups from time to time. People make mistakes. But to deal with a company that you cannot get thru to customer service? Goodbye fedex. Hope you have a shot business life.

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      Customer ServiceStaffHonesty & Transparency

      Reviewed May 16, 2026

      Would love to leave a zero star review, however you cannot. FedEx has repeatedly misplaced packages delivered packages that were missing as contents and clearly opened up by either someone at the facilities or the delivery drivers continuously change the day of delivery. Their customer service is beyond out of reach. They have zero help. They are honestly the worst shipment company ever they give you no support, no help, and the people they choose to hire for deliveries are horrible.

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      Fedex author review by ConsumerAffairs Research Team

      Since it’s official opening in 1973, FedEx has been focused on delivering products for consumers and businesses efficiently and quickly, utilizing air transport for express shipping. It has evolved since then to include international shipping, ground shipping, FedEx Freight and FedEx Office, which is a physical location where consumers and businesses can pack, ship, print, copy and perform other important tasks.

      • Fast shipping: The whole point of FedEx is to get packages to their destination fast. Choose between ground or air shipping, depending on where your package needs to go and when it needs to get there.

      • FedEx Freight: FedEx Freight is for businesses that need to ship heavier and larger cargo and freight. Generate your bill of lading and set up your shipping preferences online for maximum convenience.

      • Air/ocean freight forwarding: Businesses who need to ship freight overseas can easily utilize FedEx’s Air/ocean freight forwarding service. Download all the forms you need, including customs forms, from the website, then pass them on to your carrier.

      • Temperature control: Businesses that are shipping freight with temperature sensitivities can utilize FedEx’s temperature control options. Temp-assure ground and air keep  your cargo cool by placing it in a temperature controlled container.

      • FedEx Delivery Manager: Take control of when your shipments arrive by signing up for FedEx Delivery Manager. This free service allows residents to customize their delivery time, choose to have their package left at a FedEx delivery location instead of at their home, receive delivery notification or request a vacation hold.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      FedEx Company Information

      Company Name:
      Fedex
      Year Founded:
      1971
      City:
      Memphis
      State/Province:
      TN
      Country:
      United States
      Website:
      www.fedex.com