Complain about a product or service

USPS - Address Disputes

Patricia of Montague TX (11/22/04):
I recently moved to Montague and had the hardest time getting a correct address. I was given 4 different addresses to my home.

USPS • Damaged Mail • Lost Mail • No Mail Delivery • Stolen Mail • Wrong Mail --- • Address Disputes • Change of Address • Dangerous Drivers • Hostility • Prescriptions Mishandled • Privacy Violations • Restricted Substances --- • Priority Mail • Express Mail • Military Mail --- News • Movie Fans Suspect Foul Play at the Post Office

I decided to call Nortex, the company who sets up the 911 systems, and asked them if they could help. When I received the correct address I notified the post office. I have been using this as my address for a while and recently received a startling telephone call. MY bill had been returned saying there was no such address. This in turn almost caused a disruption in my service.

I notified the company that it was the correct address and to please resend. I then went to my local post office and asked what happened. I was informed that they were not going to use the address and I needed to use RR1, Box 3. He also said that he didn't know where I had received the address I had been using. Again I have been receiving mail at the address for a while. I informed him that was the address and where I had received the information.

He also said he knew the name on the mail in question and that they did not reside at said address, so he returned the mail. It seems to me that if I have certain arrangements made, that are of no business to the man at the post office, it is his job to deliver the mail. Not take it upon himself to decide whose mail he will deliver and whose mail he does not. Now he is writing on every piece of mail RR1 Box 3. I have a 911 physical address and that is where he needs to deliver the mail. If I am wrong and this man is not violating his authority, please correct me.

Charlene of Tully NY (11/3/04):
I sent a letter to the Mayor of Tully, I used the Village Offices' street address. I found the letter, the next week, in my PO Box with a sticker that said "undeliverable, no mail receptacle".

Instead of putting it in the Village's PO Box they took the time to put the sticker on it and put it my PO Box. This has been an ongoing problem in Tully and we're not the only ones with this complaint!

Tully is a small town everybody knows everybody. What ever happened to customer service! You people complain of lost business - this is one reason why! As many other people have, I am going to look for alternative methods so that I don't have to use the post office! This is absolutely ridiculous!

Valerie of Crosswicks NJ (10/29/04):
US Postal Service returns ALL mail for everyone in the village if only the street address is on the envelope. THEY DEMAND to use a PO BOX #. I live in Crosswicks NJ 08515 in a 5th generation home. This Village has been here since the 1700s. We don't have mail delivery to our homes and are assigned PO Boxes. That is NOT the problem. There are only approx. 149 homes in the Village with no home delivery available. We are REQUIRED to use PO boxes and pick up our mail. We never had mail delivery and that is the best way to keep neighbors in touch meeting daily while picking up their mail.

How can US Postal Service make demands ALL MAIL BEING RETURNED TO SENDER IF THE PO BOX NUMBER IS NOT IN THE ADDRESS? We are having bills, bank statements, letters, packages, RETURNED to sender for not using the PO Box numbers. Send a letter to me. at the legal address posted. The post office will not give you my PO Box number. Your letter will be returned! Now how will you get the letter to me? Go into address search in the USPS site? Sure that will work. Wrong! Our PO Box numbers are not posted by the postal service. Our postmaster is returning ALL mail.

I live in this village and can't even send a letter to the mayor or Crosswicks? WHY YOU ASK? I only know his address -- 11 Buttonwood St. Crosswicks, NJ 08515. OUR POSTMASTER will NOT put this letter in Mr. Kelly's PO box because the PO Box number is not written on the envelope. And how do I get this PO Box? Get ready for this one. I HAVE to contact the Kelly's and get their proper mailing address. Someone needs to get on this. This can't be legal to not deliver mail because the PO Box number is not in the address. And there is No PLACE to get this PO Box number other then from the person you are trying to contact.

The new postmaster said he said it is time to change. I told him to get the hell out as our postmaster would be the best change!

Internet sites many will NOT ACCEPT a PO BOX in the address. I have had orders returned because the place I placed the order did not use the PO box as requested. There is not a person I have spoken to in the village that is not hurt in someway with this non delivery. People have written their senators, congressmen, headquarters of the postal service and no ONE WILL HELP US.

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