Complain about a product or service

Cosmotronics

Kingston NY

Joan of Orlando, FL, writes:
My son Jay registered and paid $3,100 in advance for a course offered in Kingston, NY. On 11/10/95 he took first test and passed. He continued to take classes till the beginning of 96 when the Kingston office was closed for lack of enrollment.

In June of 96 he was contacted and told he had to go to Dobbs Ferry for the remainder of the classes. By this time he was very ill and dying and unable to travel that distance.

On October 19, 1996 he died.

I contacted the company for a refund of the classes not taken on three occasions. They never got back to me. The money he paid was from my Colonial National Bank VISA card. The last few courses were the most expensive and I felt a refund should be made since they closed the original facility and made it a requirement to travel approximately 100 miles to get the same courses.

Others paid for each course as taken. It was unfortunate for us that we paid the entire thing up front. They got the money and did not provide the courses at the facility that we contracted for.

My son was a hemophiliac and contracted AIDS from his transfusions. I was trying to let him do ALL that he wanted to in the short time that he had. He was devastated when his classes were cancelled in Kingston and the facility closed.

He was very ambitious and never gave up hope. Being unable to keep busy by taking these courses left him time to worry about the inevitable.

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