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Lorie of Aberdeen MD (06/17/08)
Because of major life circumstances (relocation, illness workplace conflict) and lack of internet service after moving to take a new job, I consulted my academic advisor at DeVry to figure out the best way to continue my online education. I was on academic probation because of the stress and job search involved in the loss of my previous position. I was advised to withdraw from one course and take the other the next term. I trusted my adviser's advice and followed through.
Unfortunately, my adviser may not have realized or noticed that following her advice would revoke my financial aid, since the minimal number of COMPLETE credit hours would not be satisfied. My $10,000 in student loans was revoked and I was slapped with a bill for over $8000. Over several months of correspondence, no one at DeVry would/could offer a solution. When I called the academic group, they referred me to the financial group. When I explained my situation to the financial group, I was referred back to the academic group.
DeVry is a business. It's academic and financial services boil down to that, especially on the academic side. Over my 3.5 year stint at DeVry, I had 3-4 student 'advisers.' I was obvious their goal was to keep me coming back for classes. Some might've had a grasp on the degree offerings and challenges student's face but the focus was on signing you up for classes not supporting you with information and direction to get through them.
My credit reports reflects a significant charge-off for the remaining balance. This makes me unable to get another loan to pay this off. Also, it affects my purchasing power and ability to continue to afford to continue my education.
Stephanie of Indianapolis IN (05/16/08)
Years ago, I took a single class from Devry, which I paid for at the time I took the class. Obviously, Devry agreed that I'd paid, as they never sent me a bill, and sent out several transcripts at my request. Five years later, I discovered that they had turned my supposedly delinquent account over to collections, still without ever having sent out a bill.
To add insult to injury, they used my social security number as an account number, and turned that over to only the gawds know who at some podunk collections company, so now I have had to put watches on my accounts and with the credit bureaus. That may seem reactionary, but we all know what scum collection agencies hire and use, and I'm not comfortable just hoping for the best.
This inaccurate report has exposed my personal information to disreputable people, damaged my credit score, and cause me a great deal of pain to unravel. Imagine trying to find a five year old receipt - which I'm sure is what they've counted on. Most people will be forced to just pay the bill, since they won't be able to prove they paid it at this late date.
Kathleen of Winter Garden FL (05/10/08)
I attended DeVry University in Orlando, Florida from July-October 2007 and had to drop out of DeVry in Orlando, Florida because this facilitys administration did not provide the high-quality education they promised and focused more on their business prospects than the students educational values or the safety concerns on school property.
After DeVry cleaned house as the term is often expressed by numerous staff, and students, the University had hired some new Deans, Professors and administrative employees because of the financial problems they were encountering resulting from the high student drop out rate. They replaced several highly regarded Professors with lower paid instructors who are not qualified to teach certain core courses necessary for a student to productively progress in their course. The important issues regarding having a proficient staff is that it is imperative for students to gain the knowledge of these core courses in eight weeks as compared to a State University of twelve weeks.
There was an enormous amount of red tape before I was allowed to even make an appointment to talk to a Dean or administrator about the problems while the financial department is still charging for classes not worth the high tuition for the unqualified instructors.
I have been waiting for almost 1 year for them to resolve the mistakes made on my grants and loans they had taken since I was left their school because of an incident with a student threatening me on the public discussion site. My Professor did not intervene nor did the administration and my entire class saw the threats made because this student did not want to participate in a course required group project. I didnt feel safe on their campus after the threats and my car was damaged on their property. I spoke with several people in admissions, student services, Deans, and the President of DeVry of Orlando. All I received in return were empty promises and a loan I cannot re-pay for worthless classes. They apparently were more concerned of their revenues than rectifying the problems of school safety concerns on their property or addressing an unqualified Professor who labeling his students as guinea pigs in an email he had sent me.
A students main concern should be on their education not spending countless wasted hours trying to make appointments with administrative staff to resolve problems that needed to be immediately addressed before another tragic school incident occurs. Some concerned Professors were telling students it would be good to check out State Funded Universities because they were also disturbed about the complaints they were hearing from other students.
Youd be wise to check out a State University like UCF, FSU, etc. or another private University than enroll at DeVry of Orlando. As a single, 46 year old mother raising two teenagers I am now constantly billed thousands of dollars I have no way of repaying or be able to continue my education since DeVry has not resolved nor corrected the problems or my financial paperwork as promised since October 2007. DeVry of Orlando, FL. has taken away my hopes of ever attaining my college degree because they are a For Profit Business? and not concerned about the safety of all students on their campus or quality of education they promise prospective students upon enrollment.
DeVry University adds to the economic problems of the Orlando area especially when students are unable to re-pay their loans for a useless education. They are also contributing themselves as an unsafe campus since they didnt intervene nor follow strict policies protecting all students on their property even after all the recent University tragedies on the news. There seems to be a lack of concern by administrators for communicating with dedicated students to resolve important issues so a student can productively continue their education in a safe environment.
Greg of Hamilton NJ (04/08/08)
Well to be blunt, this school is nothing but a big business!.
I started in the Fall 03 and stayed till 05. NO DEGREE. I kept failing pre-req classes. (money making classes)
The representing new first hand that i have been out of school for 15yrs. Still he signed me up saying,we will teach you. Not the case. The teachers/tutors just REVIEW what is assumed that SOMEONE already knows.
Finally, when i applied for the next semester, Admin instructed me that i had to write a letter explaining why my GPA was low, Therefore, i wasn't allowed to register. At that point i just left and decide to go to a community college instead.
I now owe 15k for the Loan that i had received w/ all this mess. I would like to eradicate that bill from my life
Victor of Manhattan KS (01/24/08)
Where to start. I was going to Devry to get my CIS degree. After 3 semesters of barely being able to afford my education and taking out lots of loans, and finaly getting my account to 0, DeVry decides to recalculate my Fincial aid and take away one of my scholarships and i end up owing 3000 dollars, which puts my account on hold and with no other wy then dropping out. After about 3 months of calls to my school and corporate office, i finally get and answer that this is because i worked in federal study program! After couple more weeks i see that 1500 went back to my account but i still owe 1500, which is for me as a College student no acceptable. I had to drop out of school for next 6 months and go to KSU, where i fin out because of quality of Devry classes i cant transfer pretty much none of them. Such a great waste of 13,000 dollars and a year of my life.
No I'm hoping for my tax return so i can pay that loan, otherwise they will file me to collection agency and my credit is ruined for life...
Martin of Syracuse NY (01/05/08)
This is an overview of my experience with Devry University
Over the past year and a half I have inquired to Devry for enrollment and have visited many campuses nationwide.
8/152007 (Approx) I completed enrollment with Devry/Charlotte(could not complete tour of building because my admissions advisor had a dentist appointment at 11:30 AM which is why I most likely didnt meet with the Dean).
8/20/2007 Emailed financial aid to verify that I would not have difficulties with the transfer from ITT to Devry(received phone call stating that everything looked good and that I should not have no financial aid issues).
9/1/2007 start of the summer part B semester (classes were picked by academic advisor and I signed papers).
10/1/2007 after researching the problem I discovered that I had two D numbers I notified the registrar at Charlotte and was rudely informed that I was impossible and that I did not. Also during the first week of October I had done some research by speaking with campuses in Raleigh N.C. and Seattle WA., Where I found the origin of the original D Number. (Seattle Admissions Advisor) During this time I was informed that Charlotte campus did not have a financial advisor during this time I was primarily dealing with Martha because the registrar basically acted like she did not have the time to deal with my problem and had a nasty attitude every time I spoke to her.
10/21/2007(approx) request specific info for classes needed for my degree program. Apparently I was to have a meeting with the Dean concerning my class schedule which I never had or knew that I needed to.
11/1/2007 not allowed to register for winter classes due to the two D number issue and no financial aid advisor at the campus level. Learn my account is placed on hold and not allowed to transfer college transcripts to an State of New York College because I had an outstanding account balance.
11/15/2007 (approx) Spoken with the Dean about my situation, She sais that she did not know of my situation and that she would correct the issue.
11/26/07 started to have conversations about the BTSM degree program. I Felt I was somewhat mislead about the classes that I had take or as the Dean stated that transferring in credits and the BSTM program is difficult to explain and that I should have spoken to her about my class schedule, and there is no one in the office who can explain what I needed to know but her. This has been ongoing with the exchange of many emails and at least two telephone calls and still do not have a clear ideal of what is needed to graduate.
12/13/2007 Informed that the merging of the two D numbers was now complete and that I now could register for January session B classes. Also informed that financial aid would not be able to complete processing summer part B until I register for winter classes. When speaking to financial aid personnel for online students I was informed that one possibility was that I needed to transfer funds from one semester to clear up the last semester.
12/27/2007 Find out that my worst fear is true. Financial aide did not go thru as planned for the part B of summer, so now I have a $2500 out of pocket fee Somehow I believe this was discovered while finally processing my paperwork months too late and this is the reason why I was rushed into enrollment for the January classes. (Why do I always find out all the details thru Devry online and not thru the Charlotte campus?).
12/28/2007 Sent email to the Dean that I was displeased and I would not attend Devry and to unregister me from all classes.
1/4/2008 called Devry online and unregistered for classes which still have not been completed at this time.
Out of all of this I only asked for one item, to reimburse me for the class I had taken and was not needed. During all of this mess I was given course CIS206 which is a class that I had no need of taking. A 4 credit class at almost 500 dollars a credit hour that is an 2000 mistake.(cis206 IS NOT ON THE COURSES I NEED TO GRADUATE LIST)I was told that she(the Dean) would be able to apply the credits but I should only be taking upper level classes.
This could have been Acceptable but being CIS206 is a intro to operating system class and I have an associate's degree in Computer Networking Systems this literally is the first class I had to take at ITT Tech. This is the main reasons I feel that I should not have to pay for this class.
Nicholas of Foster City CA (12/10/07)
I called Devry University after seeing one of their adds on TV about a video game program they had. When I talked to the representative from Devry, whose name was Jason Hart, I told him I had no money, and the only way I could attend the school is if I received grants. Jason said this could most likely be done. I had to contact financial services, filled out all the forms that they sent me, and a couple of weeks later they said I was approved for all grants and that my school was paid for. So I started attending the online class I signed up for. At the end of that class, I received a bill, called Jason who said to call financial services, who told me to ignore it, that the grants hadn't all been processed yet. So I signed up for another term, and received another bill. This time financial services said the grant just hadn't shown up on my account yet.through because they usually send the check at the end of the second term, and to ignore the bill, that my schooling would be paid for. I called Jason who said it was a problem with the way that the grants come in at the end of the term, and it would show up then.
The last week of the class I received a call from financial services, and they told me that in order to sign up for my classes in the next term I would have to pay my outstanding bill. When I asked them why I had a bill because they told me I had grants they said, "Oh that was our fault--it wasnt grants, they were loans; we are sorry about that, but now you owe us money." I tried talking to people about what happened, and they said it was a mistake that the grants they were looking at were actually loans. Now I am stuck with a bill and have been sent to collections because I have no money--like I told them in the beginning. I have to make payments; the bill is around $2700. They lied to me and are now affecting my credit.
Lalit of Garden City NY (09/19/07)
Mr S., an adviser of Devry University, came to my home and convinced my son Ricky and my wife that devry university will admit him in computer course. Then he took $100.00 and never returned the call. My
son was a student of other college at that time. I wonder that devry university does not respond after making many calls to their corporate office and the university.
I wonder that what would have happened if devry university had taken 15000 dollars from son. When they are not interested in refunding 100 dollars what would be the fate of thousand students who are registered with them. Is there any justice when a ace educational adviser walked up into your house and took away the money.
Tomas of Lockport IL (04/09/07)
I was enrolled in Devry's online BA program in computer technology. I was basically promised by the admissions counselor that my degree would payoff big time. Well, I'm still waiting for the payoff. My degree was to get me prepared in web design. No luck. The recruiters that I talked to in the real world informed me that the classes I took probably prepared me for the basic basics that a home user can pick up by reading a book. In one class, ASP.net, the instructor was so bad that to prevent the entire class from flunking, he gave us an assignment to go shopping for jewelry. I'm out about 17500 in tuition. I pay 123 a month for a wated career change by a school that promises everything, but doesn;t deliver. I saw a 96% placement rate, not for their online students, the placement office nver came through.
Kim of Elmhurst IL (12/20/06)
My degree from DeVry has not improved the quality of my life as it was promised by the entrance counsellor before I was sucked into $60,000 of school loans. As far as placement a list of temporary agents provided secretary jobs that were not interested was a bull crud attempt for the school to state that they provide job placement....
I have a job that pays less with a degree and a bunch of loan associations calling for their money, when I can't make enough money to pay my monthly living bills.
Dr. R of Philadelphia PA (06/06/06)
On April 30, I finished teaching a Class at Devry Fort Washington Campus. I then received a message from Kathleen P, one of the faculty members there that I will not be paid until I submitted the Georgia Form and all my transcripts. I submitted all transcripts, and currently Devry University refuses to pay me. They claim the payment has been send, however, they cannot prove that it has, and I did not receive it.
I am currently behind in my bills, and some have been paid late.
Liliana of Canoga Park CA (01/18/06)
I was attending DeVry University from 7/12/04 to 10/24/04. I was 17 years of age. My mother and I went to one of the school workshops for financial Aid in which they assisted us from beginning to end on filling out till submitting my financial Aid application. In the Middle of the trimester they had called me in to let me know they were still missing what they call the A and B form which was important in order for them to submit my financial Aid application completely.
They informed me that everything was taken care of and that the financial Aid was processed.I even received a Cal grant of 8,000.00 dollars wich they have a copy of. Two weeks prior to the trimester ending they pull me out of class to inform me that their was a discrepancy in my 2004-05 taxes. My mother had claimed me for one of the years i was not living with her and i had done my taxes individually because i was working and not living with her. They informed me that i needed to get a letter from my accountant amending the taxes. I requested a letter from my accountant.
One week after classes were over i received the letter from my accountant amending the taxes and when i took it back to DeVry the staff in the financial Aid office said it was too late to process the papers and that it was not going to cover my class fees. They never informed me of needing the paper before the trimester ended.
Now they are telling me that i have to pay $6,931.19 for the classes. They are pushing me to pay them a monthly payment of $565.00 per month. wich i cannot pay i dont agree on paying for this because the delay was on their behalf.
Robert of Newark CA (02/19/04)
I was attending class at Devry because I was promised 100% financial aid by their advisors, who encouraged me to start classes before my financial aid had gone through and assured me 100% of my costs would be taken care of. In addition the financial aid and admissions advisors are fully aware that I am currently in a Chapter 13 bankruptcy and unable to pay any expenses out of pocket or obtain assistance from my family. Had I not been guaranteed 100% financial aid I would not have entertained the thought of attending classes.
Due to the issues with my financial aid, I was unable to receive my books on time, which resulted in my decision to drop one of my two classes, as I would not have been able to catch up by the time I did receive my materials. At this time I am still being charged for the class I had to drop as a result of Devry's inability to deliver on their promise of financial aid. After a few weeks of class, I began receiving bills. Calls to the financial aid and admissions advisors resulted in more assurances to disregard the bills because I would be covered 100% by financial aid.
After 3 months of this, I contacted both the admissions and financial aid departments and told them I would not continue to take classes because I still had not received any financial aid. I was beginning to feel the financial aid advisors had mislead me, the bills were increasing, and I did not want to incur any more charges. Financial aid should be completed before classes begin.
Devry is now claiming that they were unable to deliver my financial aid because I discontinued classes. Obviously one would discontinue classes after being promised 100% financial aid and receiving bills in lieu of financial aid.
Jafar of Temple City CA (12/12/03)
I am one of many people that devry failed to provide adequate, and in many cases, any placement services for its students and graduates; failed to provided competent, experienced and/or qualified faculty for its program of instruction; failed to provide instruction in current technologies and computer languages such as Java script; failed to maintain an administration competent to operate the constituent schools, supervise faculty, or maintain such limited standards as defendants purported to maintain in manuals and other writings; failed to provide adequate laboratory and computer equipment such that students were unable to acquire relevant skills for gainful employment in the field for which they were training.
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