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Not everyone's unhappy with the University of Phoenix. Here's what a few satisfied alums have to say.
Marge of Roswell NM (2/12/07):
In response to your article regarding University of Phoenix Online, I would like to comment. I am completing a doctoral degree in Educational
Administration through their online program and have had excellent instructors throughout the program. I teach in their online master's education program
as well.
I have found the doctoral program to be considerably more rigorous than that of another state university at which I previously took classes which
required my physical presence. The instructors I have had have been careful and thorough in their instruction and review of assignments as I have also been
as an instructor.
In the article complaints were made about team assignments. This is also a common practice in masters classes in which the physical presence of
students is required in class.
Further, at least in the education department, the university, in my personal experience, keeps a good check on instructors,
performing a yearly review just as do "regular" colleges and universities.
However, it is possible that all online schools should screen applicants better as online courses do not work for students who are not independent
workers, team workers, or are unable to keep to the schedule of attendance required by UOP. All necessary books and articles are provided for each course
and an online library is available with wide access to journals, newspapers, and other reference material.
As a further note, I live in a town which is not large enough to have a college that supports any masters or doctoral program nor can I take the time
off from my job to attend one which does. Online education was my only choice, and I have been very satisfied with that provided by the University of
Phoenix Online. Thank you.
Brenda of Carrollton TX (07/10/08)
I truly loved the school, my instructors were wonderful, always there for questions, whether in the classroom or during their working hours or at home hours. The homework was extreme, lots of reading, individual papers, team papers, quizzes, lots of class participation. I worked very hard and long hours and expected a great education, which I felt I received. I attended several colleges during my many years trying to get a degree, UOP gave me the ability with wonderful instructors and a great learning environment. My student loans were available, there never was any problem whatsoever. Please print this letter, they deserve a break from a student who really cares and would recommend the Irving, TX, campus to anyone.
Jon of Saint Charles MO (06/22/08)
I have just completed my AAB from Axia, and I just had my graduation today and found this site and read stories from other students who either dropped out or finished. I just wanted to share my story with you.
I started just like the rest of you, I filled out information online about going to college, then got a phone call from an Enrollment Counselor and went on from there. My Enrollment Counselor told me about everything I would have to do for school and the days that most assignments are due. He then walked me step by step on how to log-in to school and where to post and how to post. I understand that some of you might not have had as good of an Enrollment Counselor as I did, however.
Some of the stories I read seems like its on your end. Counselors can only push and help you to a point, the rest is on you. Attending college means your becoming an adult and as adults we do not need someone to hold our hand. Those of you ran into issues with the financial department, I guess it almost falls into the same area as enrollment counselors.
The financial department can only do so much, you as the student should follow up on things to make sure everything is in order. I read that someone had issues with things getting changed without their permission. Again, as an adult you should know better then to assume that your information is safe and secure. You should always check on your information and make sure that nothing got changed.
Another was a person who dropped out and had to pay the full price of the class within an x amount of time. The only thing I have to say about that is, you dropped out. You dropped out so you have to pay, there is no reason why the school should give you an extended time to pay off the classes you took before you dropped out. So, that is all I have to say about that. I have enjoyed going to college through Axia and I would gladly go onto UoP. I am 100 percent satisfied with my experiance with Axia and I would strongly suggest Axia as well as UoP to anyone.
Joshua of Jacksonville FL (03/12/08)
After reading some of the negative comments that people have posted regarding University of Phoenix I thought I would share my experiences with the university. It is my belief that you get out of an education what you put into it and I feel like I have learned a lot at UOP. Every school has its disgruntled students and obviously UOP would have the most since they are the largest university in America. I personally have had no problems with financial aid, academics or enrollment. Everything was fully disclosed to me when I started and although I have needed to be flexible with what night of the week I go to school, I have had a great experience with my undergrad and I intend to continue my education in their graduate program.
The only consequence associated with going to school at University of Phoenix is a better paying job and the satisfaction of finally finishing my degree.
Luann of Red Hook NY (02/23/06)
I read the complaint concerning UOP and was concerned because I received my Master's through UOP. I worked my behind off while teaching fulltime. I earned the A's I received, as did the other members of my team. Although there were others who did not receive A's because their work was not worth an A. I only had one teacher that I was not happy with, and this could happen in a regular educational setting as well, so overall, I worked with professionals in the field who were well trained and demanding of quality work. My teachers were available to discuss problems with me by email or in phone conversations. Work was returned on time and corrected. Teaming was a wonderful experience except for one class where a member was in another country and simply chose not to contribute his share.
I started the program with a group of dedicated educators who were working on their Masters also. We were told frequently that we were an incredible group because we ALL worked at 100% and produced quality work. Perhaps because we were all women who made the program count, we were successful. I not only learned what I needed to be considered a Master of Curriculum and Instruction in Education, but also made some life long friends in Alaska and California.I put in 120% effort and earned every A. Was it tough? You bet...but anything worth doing is worth doing well, and my experience at both on site universities and online is that you should get what you earn. It is a large business, so there will always be some problems
I owe $24,000 but have a valid Master's degree recognised and accepted by New York State
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