University of Phoenix Responds

While we encourage all students to work with their local campus directly, the University also has a department dedicated to handling student complaints. The Office of Dispute Management (ODM) is responsible for all student and faculty grievances and appeals. Our goal is to resolve and bring closure to escalated student issues either by correcting a problem for a student or providing the student with sufficient detail as to why the University took a particular action or made a particular decision. If you would like to pursue a complaint with ODM, please contact our office using one of the methods listed below.

Mailing address:
Office of Dispute Management
University of Phoenix
4615 E Elwood Street
Mail Stop: AA-S401
Phoenix, AZ 85040

Email address:
UofPhoenix@phoenix.edu

Phone:
602-557-5566

Fax:
480-557-2275

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

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