I filed for unemployment in Oct 2000. My claim was approved for about 250 a week for 6 to 8 weeks. I have made every effort to get my benefits. First, I was told the checks were mailed, yet I have never received them. I talked to my local office in Dallas who said the checks were not cashed or returned to the State. They had to refer me to the State office in Austin. I have talked to several people there-with varying stories on how to get my checks. My mother happens to live in Austin, I arranged to have them prepare the checks for me to pick up directly. Once I got there, I was told the policy had changed and checks had to be mailed. I finally got Richard Stevens in Commission Disbursements in July-that he was the person to rectify the problem. He said he already had my file, about the fourth in his workload and it is usually 1-2 days per file. Usually when I have called to follow-up, I am left with voice mail. If I talk to an operator, I am told he is the only person that can help me. I have only been able to talk to him directly 3 or 4 times and he always replys-I am working on it.
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