Complain about a product or service

WorldConnect Communications

Jacqueline of Charlotte writes (7/5/01):
My husband and I have had such a horrible experience with this telecommunications and network marketing company that we are making an effort to warn others not to get caught up in it. From the very beginning after joining Worldconnect, we felt violated because we began finding out various information that was not revealed to us about the business before we joined. When we questioned it, we were told that you learn about your business as you grow your business.

We joined Worldconnect a year ago and are at the point where we have to throw in the towel -- frustration level. We have, along with our downline, our customers and their customers, had so many issues with Worldconnect overcharging and debiting our accounts for inappropriately or just debiting for no apparent reasons. I am at the point of believing that they are doing this purposely, because in most cases monies are not being refunded back to representatives or our customers.

This company has the worst customer service people of any business that I have had contact with. I have lost much money in trying to build this business and have come to the realization that if I don't get out now we are going to end up broke.

These last two issues that I am having with Worldconnect was the "straw that broke the camel's back". One is a new product called "Energeens" that they practically made mandatory for Reps to sell (even though it) had the wrong usage instructions on it. I took it for a month and felt that I did not get the proper benefits from the use of the product as well as getting a skin burn and rash, so I asked for a refund and they made me feel like I'm in the wrong.

The other issue is them debiting my account five times for something that is someone else's charge. These issues along with the pile of other stuff, including the compensation payout for repesentatives, is not what people are told to get them to join the business.

My husband and I feel trapped in this and have lost a lot of money in Worldconnect. The only way I know how to get out at this point is to close my account. I am so humiliated and embarrassed to face family and friends because I introduced them to this business and it has also been horrible experiences for them as well.

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