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Netflix

Netflix • "Free" trial • Billing disputes • Quality issues -- News • Redbox Facing Late-Fee Class Action Suit • Netflix To Stream Movies Over PlayStation 3 • 1 Million Xbox Users Getting Netflix • LG Unveils Broadband-Enabled HDTVs • New Netflix Instant Movie Player Redefines Television • Netflix To Deliver Movies Straight To TV Sets • Netflix Moves To Online Movie Viewing • Netflix Cuts Price as Amazon Moves In

Everyone agrees this is a good concept -- pay a flat monthly fee, get an unlimited number of DVD movie rentals. But the question is -- how well does it work? That's where the picture sometimes gets a little scrambled.

The company's new instant player may resolve many of the delivery issues that have annoyed some consumers.

Bill of Norwich , CT November 14, 2009

I have subscribed to Netflix Blu Ray DVD movies. Of the 5 movies I have received 3 could not be played and 1 skipped. It is very frustrating when I ready to watch a movie and it won't work. I don't know if there is quality assurance to make sure that the movies that are sent to the customer are viewable. I mean they advertise quick mailings, but when you take into consideration the hassle of having to return the movie and wait for the replacement to show up it is almost a week. On top of all this there is no way to e-mail the company directly. I will give is a little longer but if I continue to experience these problems I will have no choice but to cancel.

s. of santa barbara, CA November 9, 2009

i enrolled for a free trial with netflix and i chose to put my account on hold-no fees were charged to my account during that time-i cancelled my free enrollment/trial membership sept.13th 2009 within the period allowed and yet i was charged 15.21 on my american express account- Oct.15th 2009-please reverse these inacurrate charges-thank you-

Amanda of Carol Stream, IL November 3, 2009

When you sign up you are supposed to get a 2 week free trial. I never received a single DVD shipment during that 2 week trial despite having over 20 DVDs in my queue. All DVD were listed as "long wait". I kept my account active for a month and was shipped a total of 6 movies per netflix. I only recieved 5 of those 6 movies. When i called to report the DVD lost in the mail I was told "due to the high amount of dvds reported missing at this address we are terminating your account". I have lived in this house for 20 years and this was the first time anyone at this address has signed up for this service. I only reported one DVD as having a shipping problem. Today I got an email stating if I did not return the movie in question within 14 business days my credit card will be charged. This company is one big scam, better off to rent the old fashioned way!

Judith of Meeker, OK November 2, 2009

This is not a complaint, but rather high regards to the Netflix Company. I've had the Roku Box (for streaming video) since it came out a couple of years ago. In the beginning they only had a few movies - but after a month or two they really got busy and put a lot on there! When the grandkids are visiting - there is always something for everyone. Very good variety now. I've never been over billed or had a movie that I sent back get lost (although I'm sure it happens from time to time) Bottom line - Our family loves our Netflix!! Best 99 I've ever spent. And I think they cost less now too!

Jason of Gilbert, AZ November 1, 2009

Any movie that hasn't just been released to DVD tends to be scratched and will skip. Only a couple so far have been unplayable.

Sandra of Albany, NY October 29, 2009

I cancelled my subscription to Netflix effective October 18, 2009. I neither ordered nor rec'd any movies for the month of October. As a matter of fact, the last movie I rec'd in September was not "viewable". However, my credit card has a charge of 5.39 for October. Please credit my account and stop any further charges.

Deana of North Lauderdale, FL October 13, 2009

i NEVER received a dvd and told them so and cancelled my account prior to that and they still charged my bank account 4.99 twice and then 14.99 because I did not return a dvd i never got.

AD of Cambridge, MA October 11, 2009

I am so disappointed that Netflix don't make available Online watching for Mac PowePC.

Karen of Rochester, MN September 28, 2009

I had purchased a gift subscription for my daughter for three months in December. I have just realized they continued charging my credit card for six months beyond the subscription. 127.79

Anne of Redlands, CA September 13, 2009

My Visa statement shows two charges of 15.21 within two weeks (7/27/09 and 7/09/09). It was my understanding that the charge was 15.21 per month. If I am wrong, and it is 15.21 for two weeks, please cancel my account. I await your reply.

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