Ticket Liquidator Reviews

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About Ticket Liquidator

Ticket Liquidator is an online resale marketplace for tickets to concerts, sporting events, theater shows and other entertainment options. The website is PCI (Payment Card Industry) compliant to ensure safety and security. The company provides refunds if an event is permanently canceled.

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Ticket Liquidator Reviews

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    PriceStaffRates

    Reviewed Feb. 18, 2025

    I never thought I would be able to afford front-row seats to my favorite band’s concert, but TicketLiquidator made it possible! The ticket selection was great and the checkout process was smooth. It felt amazing to be so close to the action, all thanks to the amazing prices on Ticket Liquidator.

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    Customer ServicePricePunctuality & SpeedEase of UseResolutionFollow-Through

    Reviewed Feb. 18, 2025

    Took a chance on TicketLiquidator and glad I did. The site was easy to use and my tickets showed up just as promised. Their customer service was great too - I had a question about my order and they resolved it quickly. Definitely worth checking out.

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      Staff

      Reviewed Feb. 18, 2025

      TicketLiquidator is incredible! I bought my tickets effortlessly and made it to the event without any issues. The whole process was simple, the deals were great, and my experience was fantastic from beginning to end. The event itself was amazing, and I truly appreciate how hassle-free everything was. Thanks for making it such an enjoyable experience! I’ll definitely be coming back to TicketLiquidator for future events!

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      Profile pic of the author.
      Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRatesTimeliness

      Reviewed June 18, 2022

      I am very dissatisfied with the service received concerning my recent Disneyland tickets. Disneyland rates are the same rates that Tickets at Work offers. I began to complete my purchase of the tickets on 6/17/2022 via online. Prior to purchasing the tickets, I called to confirm the E-ticket delivery disclaimer. The delivery times lists 24 to 48 hours. The TicketsatWork representative assured me that if I purchased the tickets with him on the phone, I would receive them within a few hours. I called back the next day - 6/18/22 with no record of E-tickets. My first order was cancelled and reissued for the E-tickets on 6/18/22. Still no tickets. Surprisingly, Disney offers the same tickets at the same price. And, I could have received the tickets shortly after purchase. Now, the tickets are outstanding with no possibility of refund.

      The tickets were purchased as a Father's Day gift as well. Now we will have to reschedule. And without the tickets I am unable to make a park reservation. I am so frustrated. If only I was told that the information on the website was accurate. Tickets are not issued in a few hours. You have to wait 24 to 48 hours for an E-ticket. I was told today by phone that the E-tickets have not been generated yet. Thanks but no thanks. As a Department of Veteran Affairs employee, I will never use this employee benefit again.

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      Customer ServiceSales & MarketingRefunds & Payouts

      Reviewed June 7, 2022

      I bought my ticket about 3 months ago and after I called them scammers and ask for money back. They blocked my email and nobody respond my email anymore. If you call customer service, nobody answer you and they said, "Check your status online." I never seen to paid the ticket and they said deliver electronic by email 24 hours before even! SCAM.

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      Sales & Marketing

      Reviewed Dec. 16, 2019

      I went to the website that is careful designed to look like it is the legitimate site for PNC Bank Arts Center ("bankartscentre.com"). It has a latest events section intended to make it appears as if it's real (uses the words "we" and "our" a lot), and, nowhere on the first page does it saying anything about it NOT being really the PNC Bank Arts Center page. A click on the event similarly did NOT make any mention of NOT being the real site for the venue. You click on "buy tickets" and you get directed to the TicketLiquidator site that says "100% Money-Back Guarantee." I admit it - I never bought tickets before.

      I had no way of knowing how to even determine this was a scam. Now I know. I'm not surprised they refusing to refund me anything. This is SCAM. Don't fall for it like I did. The nearly $400 I have lost would mean nothing to the company owner, Don Vaccaro - but it's everything to me. I wanted to do something nice for my kids who've never been to a concert before, and I regret trusting TicketLiquidator. Be assured, I won't make the mistake again. And I have now decided to make it my mission to warn others so they don't lose their money like I'm apparently going to. An honest, legitimate company doesn't have to use fake and misleading websites to make money.

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      Reviewed Dec. 6, 2019

      Spent way too much for lawn tickets for PNC in New Jersey. Concert was cancelled due to weather. All patrons were told to go home, and then status was changed to postponed and concert started at 10pm AFTER MOST GOERS WERE AT HOME! All Ticketmaster buyers were compensated with FREE ticket voucher. TICKET LIQUIDATOR'S BUYERS WERE GIVEN NO COMPENSATION WHATSOEVER!!! Paid hundreds of dollars for nothing!!

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      Customer ServicePrice

      Reviewed Oct. 24, 2019

      I bought tickets on ticket liquidator a few months ago for a show last weekend in Seattle. I drove to Seattle and still hadn't received the email for tickets. I talked to customer service and they assured me I'd get the tickets on time and to just wait until the show. I waited until a day before the show and called back and each time I called they assured me the tickets would arrive by the show. The show got close enough that I decided to buy new tickets to it, luckily it wasn't sold out, and the new tickets I bought through TicketsWest were actually half the price I paid on Ticket Liquidator. I went to the show and still have yet to see any tickets emailed to me from the original purchase on ticket liquidators. Luckily I bought the original with PayPal and they refunded me my initial purchase price. Stay away from this company, they are shady and will take your money.

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      Reviewed Sept. 7, 2019

      Do not purchase for Ticket Liquidator. I purchase 4 tickets for a concert for $550 at the Fairplex and it was canceled. Ticket Liquidator won’t refund a dime and I’m going to lose $550 dollars. Wow lesson learn and will not purchase from them, this was the first time and definitely the last. I had to learn my lesson the hard way, should of paid attention to all their bad reviews in the first place.

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      Customer ServicePunctuality & Speed

      Reviewed Sept. 5, 2019

      I can't say this strongly enough--do not use Ticket Liquidator as a secondary ticket market vendor. I purchased tickets from them 2+ months in advance of the event date. My tickets were promised as available for download 2 days prior to the event. When that day came and went with no tickets, I had an extended back-&-forth with their customer service department. They couldn't give a good explanation for the delay and insisted that I keep waiting for the tickets. When I finally did hear from them, the tickets I received were not the tickets I ordered--i.e., they were in the wrong section. Ticket Liquidator pawned off cheaper tickets on me in an attempt to placate me and make me go away (without notice that they were offering different tickets) and didn't offer any restitution for the cheaper tickets. This is really just a summary of what was a terrible experience with a terrible company. Stay away. Chris **

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      Customer ServiceStaff

      Reviewed Sept. 1, 2019

      I purchased tickets from Liquidator for a concert. I should have trusted the reviews. I got to the event, tickets didn't work. The person with the real tickets to the event were already in the concert. I had to purchase real tickets at the ticket booth to get into the event. The only way to get a refund from Ticket Liquidator is to get a letter or an email in writing from the concert venue that the tickets were invalid. WHAT? I was supposed to ask the ticket counter person at the event to present me with something in writing to the reason they wouldn't take my tickets? Or, call after the concert and expect to be remembered out of the thousands of people there? Horrible customer service. I am out a lot of money. BUYER BEWARE! THIS COMPANY STEALS!

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      Customer ServiceSales & Marketing

      Reviewed June 27, 2019

      When Shawn Mendes came to Milwaukee on June 25th I really wanted front row. Ticket Liquidator had front row so we bought it but hadn’t heard good reviews from the company. Tickets were real, Karen from customer service was great! Not saying no one will get scammed from this website but we had a good experience so I wanted to let anyone else know that not all of their tickets are scams!

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      Price

      Reviewed Feb. 10, 2019

      Excellent experience! Tickets were fully valid. We got 3 tickets to the Swan Lake ballet at the France Merrick Hippodrome Theatre in Baltimore at half the lowest venue price. Our experience was excellent in every respect.

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      Customer ServiceStaff

      Reviewed Jan. 19, 2019

      Purchased tickets on 1-9-2019. 4 tickets Received email. All looked great. Printed tickets and downloaded to phone. When I got to venue they would not accept tickets. Ticket appeared good but venue informed me that tickets were not valid. Called the 800 number and even though the agent was pleasant he could not resolve the issue with tickets.

      In the end, could not see show that had planned with family and paid over $1000 for. They said they would give a refund once I provided evidence that tickets were not valid, which the venue provided. They said that they would contact me within a few days to give me what they determined in their investigation??? What, I paid you for tickets that were not valid and we could not get in and destroyed our evening. I call Amex to dispute charges so they can investigate all they want. I don't have a problem overpaying for tickets for an event I want to go to. I don't have the time to purchase way in advance, but these third-party resellers need to be more accountable. These are people's plans and some occasions can't be redone. I think a refund and a fine of some sort should be in order!!!

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      Customer ServicePriceStaff

      Reviewed Oct. 23, 2018

      Went online May 29, 2018 to purchase Eagle Concert Tickets, for Sat September 8, 2018 and were given seats lower level Section 102, Row 22. They were to send tickets to be printed out by Sept 4th and we never received the ticket delivery, so we called. So on the 4th we called and they would look into it. We never received a call back and it was the day before the concert. We called again and the lady stated they were not available. Then stated they would send us some cheap seats way up top in corner back side of stage. The seats were section 201, row 6, seats 1 & 2. This was all they had.

      We were extremely disappointed with all this. We paid originally $748.95 for the 2 seats, then the tickets we finally got cost $199.00. Then on Sept 7, 2018 they only refunded $208.00. When we called concerning amount refunded was not sufficient they said we would have to call somewhere else. DO NOT GET TICKETS FROM THIS VENDOR... YOU DON'T GET WHAT YOU PAID FOR. We ended up paying $270.50 per seat...for 99.00 seats...was not worth it.

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      Customer ServicePricePunctuality & SpeedStaff

      Reviewed Oct. 21, 2018

      This company is putrid. I purchased two tickets for a show I’ve been waiting on for a year two months early and the tickets were supposed to be digitally delivered the day before the concert. This in itself was annoying, however I was willing to wait. I called four times throughout the day before the concert and in the morning the manager promised I would have tickets by the afternoon. The afternoon “manager” at their call center stated enthusiastically that I would most certainly have tickets by the end of the day due to the tickets being released by the venue at a certain time the day before. This made no sense, as other ticket websites had them available for instant download a month ahead.

      Anyhow, of course now it’s midnight going into the day of the show and I still don’t have my tickets. Their prices can be fair, but buyer beware - their customer service lies and makes false promises, does not care about the consumer, and allows incompetent sellers to operate through their website. Management lying was the worst part. After the morning manager stated the company would offer comparable tickets to me if I didn’t have my tickets by the end of the day, the evening manager stated they would ensure I have tickets by the time of the show which is ridiculous. If the tickets don’t show up then I’m out of luck.

      The tickets were supposed to arrive the day before at latest, not five minutes before I have to leave for the show. This company is unbelievable. Stay far far away like the plague. Complaint and dispute filed with credit card company, can’t wait to get my money back as a big ** to all five rude customer service agents and call center “managers” employed by this unprofessional and VILE company. Heed my warning and good luck finding quality tickets.

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      Customer ServicePrice

      Reviewed Oct. 5, 2018

      Made a mistake by one day. Called 1 minute after mistake. Would not let me switch dates even though they had tickets. Put me on hold 20 minute. Use a different site. This one is overpriced and poorly managed. Obviously it was an honest mistake on my part. They had other dates. Refused to listen. Period.

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      Reviewed June 13, 2018

      Purchased a ticket for Tuesday June 12th on Ticket Liquidator for the U.S golf open. The instructions on my receipt stated that I needed to pick-up my ticket at the will call window at the event on Tuesday. When I got there I was told that they never have tickets sent there from third party sources. I did not have a ticket after spending 108.00 for a ticket with a face value of 60.00. I have since contacted Ticket Liquidator and they tell me the ticket was there at 7 am. This is not true. I was told 100% that no way. No. How are any tickets delivered to the venue from third party sellers. Ticket Liquidator refuses to refund my purchase. Never again.

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      Verified purchase

      Reviewed May 18, 2018

      Bob Seger cancelled tour due to health issues so we never got to see him in concert. I have been in contact several times with Ticket Liquidator to get my refund, but they refuse to give me my money back. I simply want my money back because Bob Seger cancelled concert just before the concert date. Please help me with this issue.

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      Customer ServiceStaff

      Reviewed May 7, 2018

      I really don’t write reviews but had to write one on Ticket Liquidator. After I purchased some tickets for my 13 year old daughter for the boyband BTS on 5/5 for the concert they having on 9/29/2018 at Newark Prudential Ctr. Well on 5/6 I was given a call from them to tell me that the 2 tickets I purchased weren’t available. Mind you they charged my credit card right away and send me the email confirmation # for the tickets purchased. I was so upset I asked what happened, what was the reason and their representative says. "Oh someone must have purchased the same tickets 5 seconds before you." Wtf.

      Now we all know that is a big bunch of BS. They got more money for them and called me to tell me this bull crap. Yea I said to her, "Thanks for the horrible experience with you guys." I will never purchase tickets from Ticket Liquidator ever. I hope millions of consumers see this message and think twice before purchasing anything from them. I was lucky enough that tickets weren’t sold out and got to purchase 2 tickets from Stub Hub a little more pricier but for your kids anything is possible!!!

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      Ticket Liquidator author review by ConsumerAffairs Research Team

      Ticket Liquidator has been in business since 2003, providing tickets for often sold-out concerts, plays and sporting events.

      • Customer reselling: Ticket Liquidator keeps a great inventory because of its customer reselling program, which helps you find tickets to hard-to-see shows.

      • New sales list: Easily check for new listings via the "On Sale Now!" tab.

      • Mobile discount: Sign up for the mobile application and save $25 on your first mobile purchase.

      • 200 percent money back guarantee: Receive twice the money you spent if the tickets are not delivered by the show or if they are of lower quality than what you ordered.

      • Easy location browsing: Select your U.S. state and city from the digital map to view listings.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Ticket Liquidator Company Information

      Company Name:
      Ticket Liquidator
      Company Type:
      Private
      Year Founded:
      2002
      Address:
      75 Gerber Rd East
      City:
      South Windsor
      State/Province:
      CT
      Postal Code:
      06074
      Country:
      United States
      Website:
      www.ticketliquidator.com