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Ticketsnow.com

Teresa of Merrimack, NH January 2, 2009

Teresa of Merrimack NH (01/02/09)
I purchases BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08, as soon as OU won and was heading to the BCS championship. On 12/10/08 we received an invoice stating our tickets will delivered appron 1/6/09. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated tickets were in hand. at no time was i ware that the vendor ticketsnow allowed to post their tickets for sale didnt even have their tickets in hand and ready for sale. the ticketsnow agent called the vendor. the vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately.

so i waited. two weeks went by, didnt hear anything. called ticketsnow again, who in turned called the vendor. the vendor told the rep that i would recv the tickets in the middle of the following week. i asked the rep to call back the vendor again for didnt believe they had the tickets yet. i be darn,they didnt have the tickets yet. at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. between the rep and i we figured since ups/fed ex was closed on 1/1 that they had to have tickets in hand by 12/31. i called 12/31. no tickets in hand and they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09.

so as i contine with this back and forth issue, here it is 4 business days before the game and the vendor still doesnt have the tickets. so we are expected to board an airplane for florida with no tickets in hand. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they secured by tickets. since the vendor doesnt have the tickets, how did they secure them. i have requested to that ticketsnow hook me with a vendor who has their tickets in hand. i am waiting to hear from a manager... not corporate for when you call the 815#it goes right back to the call centers. i have a feeling i will be praying for my tickets to show up.

Phyliis of Cortlandt Manor, NY December 2, 2008

Phyliis of Cortlandt Manor NY (12/02/08)
I purchased 4 Concerts Tickets on 9/14/08 for a total of 1,983.75 and never received them. I started calling on 11/12 when they should have been delivered. TicketsNow kept telling me I would get them because I had time. The day of the event 12/1, I was told my tickets would be delivered to me at the Garden at Will Call.

The tickets I received from a man named Michael, were not what I paid for. I received two sets of tickets that were from two other individuals; the seats were horrible. My original seats were Section 80 Row G Seats 1-4, the seats I got were Side Stage Section 71 Row K Seats 3-4 and Section 71 Row H Seats 3-4. All I could see was the back of the artist's head, no clear view of the stage or the other performers. Since they resold my tickets why didn't they have the decency to just refund my money and tell me that.

I dealt with many individuals from 11/12 thru 12/1. Cheryl was the last person I dealt with.

I lost 1,983.75 what I paid for my original contract. If I would have cancelled, I know they would have charge me some sort of fee for canceling. TicketsNow should have owned up to the fact that they resold my tickets. This entire ordeal was very stressful and I should get a refund.

Perry of Greencastle, IN October 20, 2008

Perry of Greencastle IN (10/20/08)
Phish tickets were on sale at their site for 7 times the face value one second after selling out. The average price for a 50 ticket is 370.

I believe the tickets never really went on sale to the public. I have dozens of friends that had the same experience.

Lynda of Bloomfield, MI June 18, 2008

Lynda of Bloomfield MI (06/18/08)
I purchased two concert tickets at 81 each plus an additional 24.95 handling fee plus 14.95 shipping fee. For a grand total of 220.00 When I received the tickets they had a face value of 45 totally 90 for the pair. So I paid 220 for 90 worth of tickets! I believe I was ripped off!

Furthermore, the tickets have a person's name on them. So how can this not be scalping which is illegal in Michigan? Who can this be reported to legally? So that this company does not continue to take advantage in this way? DO NOT PURCHASE FORM TICKETNOW!

Kevin of Glen Ridge, NJ December 2, 2007

Kevin of Glen Ridge NJ (12/02/07)
I went online to buy Hannah Montana tickets. Their website is very deceiving. I purchased 4 tickets that are face valued at 46 a ticket, thinking I was paying 295. The bill came for 1371. I called immediately to tell them there was a mistake. They told me no mistake, you bought them as is. I called back a second time and said this wasn't the initial price I was quoted. A woman said, "sir, you bought them, that's it." I said I would contact my credit card company and she said go ahead and try and you will lose. She then hung up the phone on me. I called my credit card company and am in dispute.

I have 1371 on my credit card now. I would never have bought these tickets had I known the real price. I'll be in debt for a long time if I don't sell them. I will never deal with ticketsnow again.

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