Complain about a product or service

AIG Annuities

Lyn of Brookline, MA October 15, 2008

Lyn of Brookline MA (10/15/08)
I submitted the request for withdrawal for my AIG annuity three weeks ago and have heard nothing since that time. I have tried to contact AIG using their 1-800 number but have been told that they are not taking calls due to heavy volume.

This is my 90-year old mother's annuity. She needs the money immediately. The Bank of America investment salesperson sold it to her 5 years ago--unethical, to say the least to tie up an 85-year old person's money for that long and to pressure her into doing so.

Harry of Union City, CA October 14, 2008

Harry of Union City CA (10/14/08)
A 5-year Annuity matured on 09/25/08 and the AIG Agent brought it to my attention. I refused to do anymore business with them and filled out a Withdrawal Request on 09/29 and hand-delivered to the agent. He stated that it would take about 10 days to get my Principal plus Interest.

However, today is 10/14 and I haven't heard anything. My 800 calls to AIG are getting disconnected because of a extremely heavy volume and their Agent at the Bank is not in and will not return my calls.

I am losing Interest - and I am not talking about a 50,000 or 100,000 Premium.

Solomon of Martinsburg, WV October 11, 2008

Solomon of Martinsburg WV (10/11/08)
When calling the 800 number I am unable to contact anyone I get a recording of heavy volume of calls.  I have attemped to other extentions but I am always refered to the 800.

This economic delay has caused financial hardship more than needed.

Alex of Lake Orion, MI October 7, 2008

Alex of Lake Orion MI (10/07/08)
I cancelled my policy during the look and See period and they have screwed around in refunding my money to me. I requested my funds and now have been informed that a check has been mailed out. It's ironic that they were wired my money, yet they mailed me or my bank a check. I have lost two months interest and will change banks over this ordeal. I wish they could be held liable for lost revenue.

Marilyn of Bethlehem, PA October 6, 2008

Marilyn of Bethlehem PA (10/06/08)
I have had an annuity with AIG for 5 years. I put the money in in 3 increments, Sept, Oct, and Jan. I sent for the 1st deposit. and have heard nothing . the second is to be due, the 29th of this month. I will also send papers at that time to send the last installment , which I will pay a penalty on. The fact that the govt. has bailed them out now, should have given them enough money to meet the demands of their customers. I have abou 16,000.00 in my IRA with them and I want it out of there. I will never invest in anything ever again that is not FDIC insured. I'm 73 years old and I hope I get the money before I die.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |