Complain about a product or service

Arrowhead Investments

Daniel of Oakland, CA September 14, 2009

Since July 2009 I have had unwanted things delivered repeatedly to my home. I have called multiple times requesting these unrequested deliveries of items to stop. Additionally i was billed for said items. I was forced to cancel the bank cards attached to these orders. I am worried that my bill for these items will go to collections. At one point a delivery person walked into my home unannounced, I was not home, a person staying at my nearly used defensive action against said person.

pauliann of Terrell, TX August 7, 2009

I had taken out a payday loan in May 2008 for 500.00. This was done electronically. They withdrew the funds monthly for approx 6 months as which time I changed accounts. I thought this matter was paid. On August 6, 2009 they called me at work after calling me 2 other times as work and asked one of my references where I was, and told her "if we can not contact her, you will be responsible for this debt." I contacted the number given, they did not identify themselves on the phone and when I asked what the name of the Law firm they represented, they just told me they represented Arrowhead Investment. They identified themselves as officers, and attorneys.

When I spoke to Officer Jeffrey B, he referred me to Senior Attorney Ricky W. He began threatening me with being arrested at my job, at my home, filing felony charges of bank fraud, theft of services. He stated the money they withdrew was just the refinance charges and I still owed the original amount of 500.00. He told me the increase charges was for court costs and I was responsible for those. He gave me two options of settling out of court for 1276.00 or going to court for 5786.00. I stated I could make payment arrangements starting Sept 1, 2009, since I only get paid once a month, but he was not willing to do that. He insisted I borrow the money from family or friends and immediately quick collect 650.00 that evening and another 550.00 on August 31, 2009. I told him I would see what I could do. I was unable to obtain the specific amount he requested. He contacted me again at my job about 5:30pm that evening.

Kyle of san diego, CA August 3, 2009

Well I first canceled my policy about a month and two months ago. They then issued me a check for 15 dollars and I cashed it even though it was annoying to cash a check for 15 dollars. Well two months later they sent me a collection notice saying I had to pay them a whopping 6 dollars. So I tried to pay online since it was only 6 dollars and I did not care. Well it then said I had to pay over the phone, so I called and tried to do that.

The customer service rep said that I could not do that and I have to write a personal check and mail it in. Well I had already wait on the phone for a half hour and called two different numbers and I was very upset. I asked to speak to her supervisor, Brian. He acted like all of this was my fault and that I was supposed to pay this 6 dollars months ago and I was delinquent on my payment. I told him that I would pay the money right away over the phone and he would not allow it or any compromise in the middle. I just want to file a complaint because all of this is ridiculous.

K. of Pflugerville, TX March 27, 2009

K. of Pflugerville TX (03/27/09)
I took out a 300.00 payday loan with Arrowhead Investments in August of 2008. I told them when I took out the loan that I get paid once a month, but they took out two payments of 90.00 each every month for 5 1/2 months. If you do the math that is a total of 990.00 that was paid to them to payoff a 300.00 loan. Finally I put a stop payment on my account so they could not get anymore money from me, because at this point they have been paid three times the amount that I borrowed.

I received a phone call today 3/27/09 stating they were a collection agency and that Arrowhead was willing to settle with me for 600.00!!! Are they serious! They offered me a settlement amount of 400.00, but if I did not settle that with court fees the amount could reach 1500.00! I told them to do what they needed to do, but they were not going to get another penny from me. They are crooks and their are set up to keep you in debt to them, so that you will never be able to pay them back the money that you owe. It is sad to see that their is legalized Loan Sharks that prey on people during this difficult financial season the country is facing.

My bank account has been charged numerous NSF fees for postings that occured before my pay date, and for the additional charge each month on a a date that I did not agree to, and just the fact that I have paid them at least 500.00 more than what they should have been paid to settle the debt.

Wendy of Spokane, WA December 17, 2008

Wendy of Spokane WA (12/17/08)
I filed bankruptcy in April 2008 and listed this company has a creditor who I owed money too. I have not heard anything form this company that I took the loan out from almost two years ago until today when I get a harrassing call from a legal office telling me if I do not take care of this matter today they will come and serve a warrant for my arrest.

I am being harrassed at home over this, at work and my family members are being harrassed.

Tina of Orange County, CA December 16, 2008

Tina of Orange County CA (12/16/08)
Some jerk said that Arrowhead sent my file to him to collect the payments yet, they've already taken 900.00 out of my acct. w/o my permission. He said he was going to call my HR dept. & take me to court, I told him to go ahead because I have proof that I paid everything & then some. He said that, that wasn't part of the deal & I still owe them 400.00. I told him I was not paying then he started yelling at me, when I called back he put his ans. machine on.

Yvette of Mahopac, NY November 23, 2008

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