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BlueHippo Funding

So what does BlueHippo do? Its Web site says it "helps consumers purchase and finace the products they want and need, inidependent of their credit history." As far as we can tell, it sells plasma TVs, computers and other merchandise through a pay-in-advance credit plan.

To be blunt, it sells stuff to people with bad credit. Its Web site states that customers pay $99 down and make 13 weeks (that's weeks, not months) worth of payments. After that, the merchandise is sent to them and the payments continue until the purchase is finally paid off.

Is this a good deal? Who knows? It's very hard to know what the real cost of the merchandise is, as it's not very clearly disclosed. If it's like most such schemes, the products are priced at full retail and then some, and the fees and interest rates aren't immediately apparent.

On its Web site on March 17, BlueHippo was offering a desktop computer for $99 down and $39.99 per week. It's not immediately apparent how long the payments last but it's quite likely most consumers could find a similar computer for a lot less if they saved their money and paid cash.

But don't take our word for it. Here are some of the BlueHippo customers we've heard from ...

Tamara of Miamisburg, OH November 20, 2008

Tamara of Miamisburg OH (11/20/08)
I was referred to bluehippo, I placed an oder in fEB 2008 69.98 BI WEEKLY deductions, I cancelled the order because I heard they scam people, when I asked for my money back I was told no refunds/ I would have to do a store credit, So I did oct 15,2008, I have called everyday really everyday, because I was told it has not yet been order my computer that is, every time I call I get different info. I was told to keep calling back to see if their computer shows if its been ordered. this is crazy- this was a present for my daughter gone bad. I just want my money back.

Tamara of Miamisburg, OH November 20, 2008

Tamara of Miamisburg OH (11/20/08)
I was referred to bluehippo, I placed an oder in fEB 2008 69.98 BI WEEKLY deductions, I cancelled the order because I heard they scam people, when I asked for my money back I was told no refunds/ I would have to do a store credit, So I did oct 15, 2008, I have called everyday really everyday, because I was told it has not yet been order my computer that is, every time I call I get different info.

I was told to keep calling back to see if their computer shows if its been ordered. this is crazy- this was a present for my daughter gone bad. I just want my money back. Please help me. Thanks. I am out of 1365.00 and no information and every time i call i get the same song and dance, and I'm not enjoying the wait and play game.

Loreen of Brooklyn, NY November 20, 2008

Loreen of Brooklyn NY (11/20/08)
Please help. Blue Hippo cheated me!!!! When I ordered my computer I was told that if I make all my payment on time and do not skip, at the end of my payments I will have free gifts. On 9/9/08, I called and Hugo told me that I was not going to get any free gifts, but I will get 300. back after 6 to 12 weeks. First of all I paid every week, why did I have to wait 6 to 12 weeks to received back my own money? Secondly I went on the Dell website and compared the computer you said that you will send me, and the price for that computer is around 700. with a 19 screen,bigger storage space,and more memory capacity.

With the money that you have from me, I could have gotten two computers and still had money left over. According to their policy, It says I can cancel my computer and received cash before 8 days of shipping, I called their customer service for hours and no one answered, the phone even though the time given was 20 min. I wanted to speak to a supervisor or manager about this matter, before, things get any worst. I intended to take this matter to the Better Business Bureau if needed, but I thought that I must give them the opportunity to make a better plan and assist me with giving me compensation me for the additional charges or funds.

Margie of Hunlock Creek, PA November 20, 2008

Margie of Hunlock Creek PA (11/20/08)
Have been making payments since Feb 2008, should have received my computer in September, have not received it yet. Everytime I call I get the same response, computer is to be shipped in 2 weeks.

Robin of Boca Raton, FL November 19, 2008

Robin of Boca Raton FL (11/19/08)
Bought and paid for carmera on 9/13/08 from BlueHippo. called 10 times e-mailed 5 times still no camera. How is this company still in Business, i dont understand.

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