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BlueHippo Funding






BlueHippo Funding
An Investigative Series
by Joseph S. Enoch

BlueHippo: Extreme Layaway
A Short History
The BlueHippo Foundation
Trouble Follows BlueHippo's Founder
What Should You Do?
BlueHippo's Response
BlueHippo Has Many Clones
---
News
FTC Files Contempt Citation Against Blue Hippo
Buying A Computer With Poor Credit
Gateway at Risk in BlueHippo Class Action
Blue Hippo Pays $5 Million To Settle FTC Charges
Federal Court Strikes Blue Hippo's Arbitration Clause
BlueHippo Funding Settles $1 Million Maryland Case
West Virginia Sues Blue Hippo
Class Actions Target Blue Hippo
Consumer Complaints

BlueHippo, based in Baltimore, claims to be "the nation's leading direct response merchandise lender," whatever that might be. It advertises heavily through infomercials, always a warning sign.

So what does BlueHippo do? Its Web site says it "helps consumers purchase and finace the products they want and need, inidependent of their credit history." As far as we can tell, it sells plasma TVs, computers and other merchandise through a pay-in-advance credit plan.

To be blunt, it sells stuff to people with bad credit. Its Web site states that customers pay $99 down and make 13 weeks (that's weeks, not months) worth of payments. After that, the merchandise is sent to them and the payments continue until the purchase is finally paid off.

Is this a good deal? Who knows? It's very hard to know what the real cost of the merchandise is, as it's not very clearly disclosed. If it's like most such schemes, the products are priced at full retail and then some, and the fees and interest rates aren't immediately apparent.

On its Web site on March 17, BlueHippo was offering a desktop computer for $99 down and $39.99 per week. It's not immediately apparent how long the payments last but it's quite likely most consumers could find a similar computer for a lot less if they saved their money and paid cash.

But don't take our word for it. Here are some of the BlueHippo customers we've heard from ...

Charles of Eastaboga, AL November 18, 2008

Charles of Eastaboga AL (11/18/08)
they keep debiting my account and i have not received any product.

Debra of Hawthrone, CA November 18, 2008

Debra of Hawthrone CA (11/18/08)
blue hippo owes me 271.00 dollers and i can,t get it. they tell me to shop in there store but i just want my money.

I need my monet now and they need to giive it to me.

Amanda of Bridgeport, CT November 17, 2008

Amanda of Bridgeport CT (11/17/08)
I ordered a computer on February 22nd 2008, it is now November 17, 2008 i have not recieved the product i have payed for. I have payed exactly 1,333.66 and they are still debiting money out of my account, but still more excusses and no product. They say there is no number to there corporate office, and they lie to me and telling me that they will have my shipping date in 7-14 days.

THEY HAVE BEEN TELLING ME THIS FOR ALREADY FOUR MONTHS NOW. I need my money back! Please help. Every week my children is asking were is there computer

Lynn of Lasvegas, NV November 17, 2008

Lynn of Lasvegas NV (11/17/08)
on sep the 10 2008 i tryied to buy a computer from blue hippo computers. icalled blue hippo and talked to a angent named john. i gave them my info on what was needed to buy a computer. they tooked the money from my account and i was told that i will have a brand new computer from blue hippo. they are keeping my money. when i was told that i would get it back from oct 15- nov-14 2008 i have sent them 25 emails and no money has been return as of yet. then they also told me that my money will be given back to in 45 days it has been 75 days.

my bank said it does not take that long any where from three to five days for a mer. to replace what they have taking. i have called BBB they told me to contact someone for help and i need your help. i take care of my mother she a bad heart. i have told them this in every email i have sent them my mother can't servive without that heart meds. i also told blue hippo that they will be held illieable if my mother goes in this hospital because she does not have that heart meds

i am worried about my mothers health. i have had bad days lack of sleep do to this porblem. my job was on the line.

Christina of Littleton, NH November 14, 2008

Christina of Littleton NH (11/14/08)
i called blue hippo and ordered a desktop computer for my kids. They took out my 99.00 depsoit from my checking and ive made seven payments of 34.99 and ive called them a few times and i never get a hold of anyone i'm tight for money so, i wanted to cancel my order so, finally call and get to talk with someone. i told them i wanted to cancel. she said why and put my on hold for an hour and then they tell my no refund of my money. they were giving me credict. that's unexceptable. give me credict for merchindice that i will never see.

i want my money back. i have 3 kids to raise and i work hard for it so, im not taking no for an anwser. i'm sending a letter to better business burea and take it from there. blue hippo is a rip off and very rude people so, advise don't call them

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