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BlueHippo Funding

So what does BlueHippo do? Its Web site says it "helps consumers purchase and finace the products they want and need, inidependent of their credit history." As far as we can tell, it sells plasma TVs, computers and other merchandise through a pay-in-advance credit plan.

To be blunt, it sells stuff to people with bad credit. Its Web site states that customers pay $99 down and make 13 weeks (that's weeks, not months) worth of payments. After that, the merchandise is sent to them and the payments continue until the purchase is finally paid off.

Is this a good deal? Who knows? It's very hard to know what the real cost of the merchandise is, as it's not very clearly disclosed. If it's like most such schemes, the products are priced at full retail and then some, and the fees and interest rates aren't immediately apparent.

On its Web site on March 17, BlueHippo was offering a desktop computer for $99 down and $39.99 per week. It's not immediately apparent how long the payments last but it's quite likely most consumers could find a similar computer for a lot less if they saved their money and paid cash.

But don't take our word for it. Here are some of the BlueHippo customers we've heard from ...

Jarryl of Crystal City, MO November 13, 2008

Jarryl of Crystal City MO (11/13/08)
i tried to purchase a laptop computer. they haave a progam that is desifned to help individuals with poor credit. thaey put you on a payment plan and when youve made a consecutive number of payments they will send you the computer. i have met all requirements and have not received the product. i've tried on numerous occassions to contact the company but i end up just holding on for extended periods of time.

this process has caused ndue stress to me and my family not to mention the almost 700 dollars im out

Victoria of Albuquerque, NM November 12, 2008

Victoria of Albuquerque NM (11/12/08)
I contacted them at least 9 times. they were taking money out of my account for almost two mounths. I called theme again and asked them were was my computer. they said it was sent out. I never got my computer so I called them back and canceled and they refused to give me my money back. I did not signed any contract.

loss of my money and I WANT MY MONEY BACK

Ulices of Sylmar, CA November 11, 2008

Ulices of Sylmar CA (11/11/08)
It first started when I called blue hippo to see if I could get a computer for work. I gave them my bank account iformation and they prceeded to tell me what kind of computer I was going to get. I specfied if my computers hard drive could be upgraded. They never specifed the total amount over phone. I recived a letter stating the amount and the status of the computer. The information about the computer was not what I had specified and the amount for the computer was not reasonable for the type of computer.

I called them back and explained that the computers info was incorrect and that the price was unreasonable. I was unsatisfied with the order and asked for my money back. They promised they would upgrade the computer and send me a new statement. When they sent me the new statement the computer was still not what I had asked for and the amount for it had gone up 2,515 which was about 300 more from what they had orginally stated. So I cancelled the account.

They pulled out 124 from my bank account so I had to put a stop payment on my bank account which cost me 30. I have called blue hippo sevral tines and they have refused to give me a refund and will only give me credit. I no longer trust this company and do not wish to puchase any products from this company. Please help with any information or actions I could take to get my money back.

Renew of Covina, CA November 11, 2008

Renew of Covina CA (11/11/08)
i just applied for my computer and i recieved my paperwork, so i read everything. i noticed that it said you will recieve your computer after 13 pmts. well it was not explaind to me like that. i was to recieve it after i sign and return my paperwork. i need one now not 3 or mor e months from now. they also told me that once the 99.00 was auto debited from my account they will start the shipment. well the money is taken now i have to wait 13 payments from now. i dont think so. if i had been told this in the first place i would have not exepted this. now i have been trying over and over everyday to cancel out, but its just a stupid recording, and nobody ever comes on. o want to cancel before the first pmts start. i have not signed the paperwork and sent it off yet, and i WILL not. i want to stop this right away. can you help me?

if they take my money and i have to wait for my computer i can loose my job. my job requires it. i cant turn around and pay for 2 computers.

Rose of Racine, WI November 11, 2008

Rose of Racine WI (11/11/08)
Had entered a agreement with BlueHippo 7/18/07 to purchase a dell labtop Computor, I'd Given BlueHippo the Ok to draft from my checking account 124.00 7/26/07; then draft 26 consecutive bi-weekly payments of 79.98 begining 8/2/07. I have made all my payments; (BUT)I never recieved my contract, On 8/6/2008 I called to ask why the computor was taking so long to be shipped,

Have Not Recieved My Computor And Free Digtial Camera Also Free Color Printer, I have called them at lease 8 times in between 2007 And 2008 They Have A Automated Phone Service That Keep Repeating A Message Over For At Lease 15 Minute,The Sales Person Said Twice It Would Take 3 To 7 Business Days,

I Still Have Not Recieved My Computor, I Called Today 11/10/2008 To Inform Them I Will Be Calling Better Business Bureau.

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