Complain about a product or service

Bank of America Credit Cards

Bank of America • Credit Cards • Gift Cards • Mortgages • Online Banking • Retail Banking • Private Banking --- News • Plaintiffs File Amended Complaint Against Bank Of America • Bank of America, Chase Rush to Cut Fees as Congress Gets Restless • Bank of America Accused of Stonewalling Investigation • Bank of America, Wells Fargo Hit With Class Action • SEC Fines Bank Of America $33 Million Over Bonuses • Bank Of America Doles Out Countrywide Settlement • Bank of America's Lewis Removed as Chairman • Rest In Peace, Countrywide Financial • Easter Surprise: Bank of America Raises Credit Card Interest Rates • Texas Launches Restitution Program for Countrywide Customers • Bank Of America Sued In Internet Ponzi Scheme • Brown Adds 'Shocking New Details' to Countrywide Allegations • States Sue Countrywide For Mortgage Deception

Daniel  of Palmetto FL (04/05/06)
My mother fell Sept 05. Since then she has been in the hospital on a couple of other occaisions. I have her power of attourney and now pay her bills as she is unable to. Since September Bank of America has raised my mothers interest rate 3 times and it is currently at 32%! She has been with them for a very long time. She has not used the card in several years. She is on a limited income and is making the minimum payment. That payment used to pay off some of her credit card debt and the interest. The payment has gone up as a result of the interest increase and the minimum doesnt even cover the interest due each month.

Ivo of Christainsted, OTHER March 22, 2006

Ivo of Christainsted OTHER (03/22/06)
I have a Bank of America credit card, I have been making several payments over the phone using my checking account, the Bank of America rep. never told me that this feature was not available in my area.

Daniel of Troy, MI March 1, 2006

Daniel of Troy MI (03/01/06)
I paid 500.00 of a 2500.00 credit card charge on Feburary 6th, 2006 and was charged a 39.00 late charge on Feburary 27th 2006 because the bill had not been mailed to me until Feburary 7th 2006. I have no control when you mail your bills but my payment was sent well before the due date for the Feburary payment cycle. I demand that charge be removed from my bill.

Cynthia of Redondo Beach, CA February 14, 2006

Cynthia  of Redondo Beach CA (02/14/06)
I am a small business owner that personally guaranteed a Bank of America Corporate Visa Card. I fell behind on my monthly minimum payments and attempted to work out a repayment program. On November 30, 2005, I notified the Bank that my husband had been diagnosed with Stage IV Lung Cancer. On January 22, 2006 my husband passed away.

On January 25, 2006, I learned that Bank of America had liquidated my entire personal checking and savings account  (approximately 10,200.00) applying those funds to reduce the outstanding balance on the Corporate card without notifying me. I since received a letter dated January 23, 2006.

Although I explained the situation to the Customer Service Representative, I was told that the transaction would not be reversed because the bank could not guarantee that they would receive future payments. Although I requested to speak with another manager, I was told that Management did not take phone calls and that I had to put my request in writing.

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