Complain about a product or service

Cash Transfer Centers

ERLINE of NAPLES, FL October 9, 2009

I received a very threatning phone call at work by a man who calls himself Adam S. He has a very heavy Indian or Bangledesh accent. He said he represent Cash transfer centers and that I am being charge with several counts of check fraud and some other charges that I could not understand. Since my job has caller Id, I called the number back and asked him to repeat what he said because I could not understand him, he started yelling threats that I did not give him a debit or credit card number, that I would be arrested and thrown into prison. I panicked but was convinced that this was a scam.

This Adam s. knew my name, social , Drivers license #, DOB, Address, and employment info. I immediately called cash transfer centers to see if I owed them anything since I have borrowed with them in the past. I did not owe them a penny. I asked the gentlemen from customer care how did this person get my personal infor and he said that their system has been compromised and that I was not the first one. He transferred me to a supervisor who told me that Cash Tranfer Centers is not responsible for the security breach that a hacker must of gotten my info from my own computer.

I did these loan apps from work and I work for a bank. There is no hacking this system. She also told me that I was not the only complaint but refused to take responsibility. I asked for a letter to give to the police department stating that I owe Cash Transfer Centers nothing, she refused. I told her she can give it to me or give it to the police. She finally relented and and gave me a letter stating that I owe them nothing.

I continued to receive theatning calls from this Adam S. even at home. I called the police the next day and filed an ID theft case. I had to change my phone numbers, my bank accounts, and the sheriff stated that they could sell my info to anyone who can apply for credit in my name, sell it to someone who needs ID to work-in which case the only wau that I would know is when I get a notice from the IRS owing back taxes. I now live in fear. I sleep with the alarm on, I check every room before settling down. Is there anything else I could be doing? can we stop this company and make them take responsility for their actions? is there a class action suit?

Valerie of Toledo, OH March 9, 2009

Valerie of Toledo OH (03/09/09)
I just would like to say if at all possible try not to use this company CTC cash transfer center they are the most unrude company I ever delt with. I got a loan and come payday I was short of funds in paying back. I asked them if I could pay half and the other half my next pay. they disagreed but that was the only thing I could do at that time. now comes the phone calls at work at least 2 times a day which was uncause for I told them I can't keep gettimg phone calls at work but that didn't matter to them

calls kept coming then they starting my payroll dept. cts will not work with you if you get behind. I'm now free and clear of this company. i will never ever return as a customer cause after getting behind 1,200.00 in debt due to late fee returned ach debit from ctc known as northway cash transfer centers I'm done with this company.

damages resulted overdrawn account 1,200.00 in fees and a write up at my job.

Judy of Timmonsville, SC January 27, 2009

Judy of Timmonsville SC (01/27/09)
Keep receiving, via U.S. mail, printed forms (1923A) informing me of cash prize winnings & to mail a check for 24.87 for processing of a list of these cash prizes & their possible winners! Form 1923A is a Notice of Temporary Assignment of Practice for Chiropractors, out of Ontario, Canada.

Erik of Livonia, MI October 18, 2008

Erik of Livonia MI (10/18/08)
I got into finacial trouble and was struggling paying my bills. I recieved a payday andvance loan from CashTransferCenters which was promptly paid my following payday. I had to do a reloan because the first loan took the majority of my check. I began a cycle which involved 4 loans from this company. I finally contacted the assistance of a debt consolidator. I closed my bank account and then the phone calls started. They called me during work hours and I told them that I wasn't able to deal with this during work please call after hours. They continued to call during work hours everyday for two weeks. I finally let the phone go to voicemail and Mandeep left a messege.

I called him back and he was very demeaning and rude. I finally couldn't take anymore of him talking over me as I tried to explain that a debt consolidator was handling my obligation and hung up. I then began recieving calls from Derrick and the rudeness got worse with threats and snide remarks. They sent an email to my boss (who knows hoow they got his email address) and asked to verify my employment. Once he did they hung up on him.

I am finding out that they have no legal recourse because they are not licensed in all 50 states. They harrass and use scare tactics and don't want to hear anything about payment araingements. Please with all of the people they have wronged there has to be enough for a class action suit! If there are any attorneys who are able to take them on please let's get the ball rolling!

I am now on shaky ground with my employer who has been brought into this mess, and due to constantly having personal phone calls during business hours. I have had to switch banks causing other bills to be late and have paid this company over 500 in fees due to having to roll over my loans.

Lucille of Menifee, CA October 13, 2008

Lucille of Menifee CA (10/13/08)
I made a loan before then defaulted and I do not know if they called my employer. Then I spoke to a Reg who was very rude and threatened me that their company will exhaust all means to collect the debt. Then I told him that I would like to make payments then he will not accept it. The next day, he debited my account. I was laid off a few months ago. I emailed them twice that I will only be making payments on that account since i was laid off and I told them to stop debiting the account. Instead they continued to debit it and then accrued so many NSF fees on my account.

Then I went to the bank to stop Northway from debiting my account. However, they used my debit card for some reason I do not know how they acquired my debit card number. So, I filed for fraud at my bank. It is a deceitful way to collect a debt.

By the way, in order to talk to someone I had to fight for my right to talk with the collection department. This woman was too scared to give me full name of the person I am going to talk to. She told me they were not allowed to give out that information until such time i told her that she has to or else she is trying to do unfair business practice.

Julie of Katy, TX September 8, 2008

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