Complain about a product or service

ConsumerBill.com

Jill of Liverpool, NY February 20, 2009

I never signed up for platnum meberships and they took out 49.95 form my checking I called the next day when I saw the charge and they said they would mail me a check for 49.95 and it would take up to 90 business days (it never came) called them back and told them it never came and now they are giving me a run around about only processing so many a week.

This has caused me great stress and high blood pressure. I think everyone here should file a class action suite.

Cynthia of Fort Stockton, TX November 7, 2008

applied for payday loans and started having charges taken out of my checking without my consent

it has caused me close my bank account to prevent any kind of problems my checking account

Tonya of Bay City, MI November 5, 2008

I applied for an online payday loan and was roped into this company like all the other complaints. I did not authourize any payments to be made to this company. I have not been able to physically contact anyone either by phone and have used their chat service. I was treated awfully and the operators were rude. One just told me to have a nice day and ended the chat session when I told her I was contacting a lawyer. Another one told me, good luck on that!

I will not be their victim because they have gotten 172.00 from me and I have since had to go to local churches to receive food baskets because I have two kids, I am mad!! So I have contacted my bank which will be hopefully pressing charges against the company and also contacted the Better Business Bureau for a complete investigation into the company.

I have now paid approximately 600.00 in bounce and overdraft fees and still have a negative 575.00 balance. My paychecks are under direct deposit so the bank has just taken my whole paycheck for the last 3 weeks until the account is paid off. I am facing shutoffs for my utilites and possibly facing eviction from my home being that I rent. All this right before the holidays! What a great thing to have to tell my 6 year old daughter when we don't have a turkey dinner for Thanksgiving or when Santa doesn't come! Do I just tell her Santa paid the rent and that is her present this year? How can companies like this exist without being put out of business? If I can I will put them out of business.

Rodney of Gardena, CA October 18, 2008

I applied for pay day loan online, and of course you have to give them your banking information. Well i received the payday loan of 200.00 but the day after i received the money someone sent a check thru unauthorized for 49.95 when I called the bank to see if the check cleared that I got the 200.00 for they told me it bounced because of NSF, know I'm thinking how can that be. When I checked online I find that some company called Platinum Member was responsible for the check but Consumerbill same is on the Memo line with a number to call for Customer service.

I haven't been able to reach anyone by phone and when I email the consumerbill person they replied that the Company that gave me the loan gave a third party company my info. and that I agreed to let them take money out of my account. Well a new company Goverment Grant Membership took 39.95 out of my account today. It looks like the only way I'm going to be able to stop them from taking money out of my account is to close the account, all the headaches associated with that process.

Jorge of Fitchburg, MA November 30, 2007

I got an email for a credit card offer with no credit check, so I opened it and filled it out and send it. It turned out to be a survey and I stopped, cancelled and closed the page.  Now, a few weeks later, there was a withdraw of a few cents and then a withdraw of 49.95 showed up on my checking account from this company.The email had the name of Onyx visa card. Now my wife saw this and contacted the company but got the web address with a live chat on it and talk to someone and cancel it but they still withdrew 14.95 again. We are expecting a check of 49.95 but have not got it and they went and withdrew 14.95 again. We are going to put a stop payment on them but I would like an investigation on them by the feds. We need to know if we lost that money.

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