Complain about a product or service

Financing Alternatives

Virginia consumer protection officials have received "several hundred complaints" about them and the Better Business Bureau has even more, state officials told us. And what do the company's customers say?

charmaine of washington, DC July 2, 2009

Paid computer never received it and was told that if I did not pay another one hundred twenty what I had already paid over one thousand would not be refundable. Financial strand and had to purchase another computer

Monique of Monterey Park, CA June 2, 2009

Back in 2007 i called a number that was announced on Television for a computer, no credit needed and they would deduct money from my checking account every 2 weeks and no computer was ever delivered i see i'm not the only one this happened to, i've tried getting a hold of the company and i can't seem to find anyone to give me some answers, pleas HELP! that was a lot of money taking out of both my accounts. financial problems. this was money that could of gone towards my daughters educations and i'm very upset

hector of upland, CA June 6, 2009

we got scewed out on 2300.00 for a computer we never received we complained before but we never heard from u people.. we been waiting for any kind of news but nothing.. its been 3 years since they took our money.. we want justice and my money back..

Deborah of Baltimore, MD May 16, 2009

Purchased a computer for 2000.00 dollars and have not receive it.I TRIED ON SEVER4AL occasions to communicate with someone, but was not sucessful.I realize now that I have become a victim of fraud.

Waylon of Jacksonville, AL April 9, 2009

Well I was watching television and i saw a comercial on tv that caught my eye and it was advertising brand new Dell computers. so then i call the phone number that i saw on the tv screen, and then i set up an account with FIA, to purchase a brand new computer back on May 13, 2006. FIA told me that they can take my payments out of my savings account and all they would need is the banking information and bank routing number. so i agreed to all the terms that they read to me and my payments were 71.98 every other week. ok they told me if i make 3 consecutive payments that UPS would ship me a brand new dell computer.

well i call them they tell me shipment has been delayed. i was like ok i waited 10 buisiness days they told me the same thing over and over. then i paid the computer in a full payment of 1,871.48.never got my merchandise. so i call them over and over no one answer the phone. it says number is not in service. never will i fall for any scams again like that. you live and you learn. but all i want is my money back. if it is anyone out there that can take care of this situation i appretiate it God Bless.

My understand is that you don't take money from people you if you do something wrong you will eventually get caught. Therefore when you get caught you then have to pay the price. God will take care of the situation.

Tihesha of Philadelphia, PA March 29, 2009

I order a computer of financing alternatives and my account was paid in full on february 9, 2007 but i still have not recieved my computer. I have a conformation letter stating that all installments had been made on time as agreed and my account was perfect. I paid over 2,000 and i have nothing to show for it. When i called to complain and find out what was going on with my shipment, i was told that it was on back order and would be sent out to me as soon as it came in but i never received anything. When i tried calling back all the phine numbers that i had for the company were no longer in service.

I lost money that could have been used to put towards other things that needed to be paid. The computer was going to be a gift for my to kids but because they took my money and didnt give me anything i was unable to get anything for my kids. I had to save up my money all over again to buy them another computer. Here it is two years later and i just saved up enough money to buy a computer for them. So for two years my children were disappointed because i could not give them the computer that i promised them was on the way.

Diane of Hotspring, AR March 6, 2009

I order a computer off T.v blue flippo a gree to pay them 78.00 every two weeks from my account when I was working I have pay them over 1,400.00 never recieved or haven herd from them but one time the repeatly ask me to fax in another void check to be able take from bank account.

I told them I wasn't going to send anythings else until I get my computer. I said there no need for me to resend a void check when it was already money was taken from my account the total was 1,746.00 and subtotal 1,871.00. I try to call the company to talk, and there number doesn't exist.

Vera of Yeadon, PA March 3, 2009

My purchase date is 01/21/2005 for 1,871.48 to be drafted on 2/4/2005, for a total of 26 every other week minimum layaway payments @ 71.98. I later experienced a hardship and could no longer continue drafting payments from my account. On 4/24/2007 I spoke to Linda x325 to resume payments for balance of 503.86, because I was told I could not get a refund. However by this time I requested if I could switch to a 19 dvd/hd lcd tv combo and an invoice to this effect was sent to me.

I have been unemployed since 07/30/08 with financial problem even before that, so until today 3/3/09 that I was not in a position to even think about purchasing anything. I discovered this information purely by accident regarding the lawsuit against Financing Alternatives, Inc, so I am hoping that so relief will be acquired. I do not know of any other source to inquire about this lawsuit in order to recover my losses. I am the mercy of this email and whomever reads it. Your help is deeply appreciated. Thank you,

Timothy of Memphis, TN February 28, 2009

January of 2007 i started making payments on a computer through Financing Alternatives. They claimed it would be made through Dell and shipped to me after making the first three monthly payments.NEVER HAPPENED. They automatically pulled 150.00 out of my bank account every month from Jan. 07-Sept. 07. That's 1400.00 i do not have to waste. My bank wants to charge me 10.00 hr. and 1.00 per page to provide proof that actually occurede and i do not have the extra money. It's already bad enough i had to pay a 35.00 stop payment fee so they would quit STEALING my money! I have a 2yr. old little girl and fiance to provide for and this company and whoever is involved with them needs to PAY!

After several months of so called shipping delays, different company phone numbers, or trying to make sure there was enough money in our account to pay financing alternatives(because if we did not have enough, the bank would pay them anyway and charge us 185.00 instead of 150.00.) On top of all that i thought it would help build my credit back up. That's one of the main reasons i chose the company. I want my MONEY BACK. It has been two years and I'm still waiting. I will go to court or whatever to get if not all but most of my money back that was STOLEN from me. THANKX.

EVERYTHING...overdraft fees, scraping by just to make sure those crooks at financing alt. had their money

Pamela of Knightdale, NC February 21, 2009

I saw the commerical about owning a computer, so i called and agreeded that Financing Alternatives could draft 40.99 from my checking account on a weekly basis to established good credit.

What evidentally ended up happening is me being out of 1,800 plus and no computer. What so ironic and pitiful is that they say they started this business for the less unfortunate and people who couldn't afford to buy a computer and they ended taking money from the same people they said they are in business for. All I can say is what goes around comes around. God don't like ugly.

I am a single mother of 3 and I needed the computer to further my education. This has caused a great difficulty and hardship to my family. I didn't and don't have that kind of money to throw away. I had to rend a computer from a rental store which cost me more money that i really couldn't affort but I had to do what I could do in order to get this degree. It would really help out a lot if I could get my money back or at least some of it.

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