Complain about a product or service

Financing Alternatives

Virginia consumer protection officials have received "several hundred complaints" about them and the Better Business Bureau has even more, state officials told us. And what do the company's customers say?

Jesse of San Jose CA (02/07/08)
My story is my computer was never sent. I've been keeping up with the attorney general's lawsuit on the internet; so far nothing. I'm confident that the right thing will happen, but I did notice in the news story how his wife destroyed evidence. Well I have my hard copy as far as what payments have been taken out of my checking account. If there's ANY reimbursement please e-mail me or please e-mail me to know whats going on as this case continues....If you need a copy of my records to help out, let me know and good luck on this law case.

I just want my money back or a 2,000.00 computer with a printer. Thank you.

Karen of Mescalero, NM February 6, 2008

Karen of Mescalero NM (02/06/08)
I needed a computer so I dialed the number that was shown on TV. Don't recall the name of the person I spoke with. Gave them all the info that they needed, address, account #. They started deducting 71.78 every two weeks since December of 2006. I tried calling them a few times, but the numbers have been disconnected. I still don't have my computer. I have bank statements to back this up.

Jackie of Cudahy, WI February 4, 2008

Jackie of Cudahy WI (02/04/08)
We ordered a computer so that our daughter could do her college homework and papers. We were told that after making 3 months of payments we would receive the computer. I called them 3 mos. and 1 day later to find out where my computer was. I was told that some parts were back ordered. I called every week until finally in August, when my daughter was to start school I called and got the same runaround. I started crying and told this person the situation and asked why I they couldn't keep up the part of the signed agreement when I had kept my part, never missing a payment. I was told they would look into the problem and call me back. I did not get a call back after 3 days and called them every work day for a week and finally asked for the owner/CEO's name. They asked for what reason and I told them that I planned to connect the better business bureau of Wisconsin and Virginia.

I received a call back later that day and was told my computer would arrive start arriving within a week. Sure enough, within 1 week I started to receive my computer. This was 10 mos. after I signed up, I only had 2 payments to go. I would never deal with them again. Now, if my computer breaks down I'll have to go directly Dell, which is the only place I can get my ink cartridges and was never told this. I thought I was getting a Gateway! Live and learn.

Alven of Aurora, CO January 27, 2008

Alven of Aurora CO (01/27/08)
I badly needed a new computer, so I tried to finances with financing alternatives, Inc. After several payments, my computer was not send when it supposed to be shipped. I called and suddenly the agreement was changed.

I tried to get them to stop taking money from my checking because I knew my computer would not arrive. I had to close my checking account because the bank could not stop payments. My checking account is overdrawn and interest growing.

Barbara of Cruz Bay, OTHER January 24, 2008

Barbara of Cruz Bay OTHER (01/24/08)
I signed up for a PC with Finance Alternative inc. Money is coming out of my account and I have yet to receive my computer. It's been over six months. Also the website PC for all is currently down.

I was depending on it to finish my online courses and now I am in default.

Frances of Phoeinix, AZ January 21, 2008

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |