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Financing Alternatives

Virginia consumer protection officials have received "several hundred complaints" about them and the Better Business Bureau has even more, state officials told us. And what do the company's customers say?

Frances of Phoeinix AZ (01/21/08)
I called FAI because I saw them on TV so I called for a computer.  I am a single person and was trying to get my real estate license, so I needed a computer to study.  I sent the first 3 months like they wanted and by the end of 2007 I still have yet to receive a computer.

I paid a total of about 2000 and never received a thing.  I am so frustrated and could not work due to anger.  My boss understood and tried to help and then found out that the company closed.

Rarquita of Rockford, IL January 21, 2008

Rarquita of Rockford IL (01/21/08)
I attempted to purchase a computer from them back on 09/2006. I made payments as agreed from my checking acct. I paid a little over 540.00 which supposedly meets the fullfillment phase. I still never received a computer or anything else. I requested my money back since they did not fulfill their promises, and was told they don't give refunds, however if I wanted to later on, I could start the contract up again and the money I have in layaway would still be there to go towards another purchase. Now here it is 1/20/08, I have a computer but I want to use my credit from them for a printer or camera because I cannot afford to pay it all at once, nor do I have the credit to do so. Now I find out my suspicions from the beginning were true.

I have lost 540.00 that could have been used for something else, like BILLS!

Angela of Decatur, IL January 16, 2008

Angela of Decatur IL (01/16/08)
I had stared payments and the last payment I made was 6/15/2007. I had asked for my money to be refunded because I had lost my job. the lady told me that they couldn't do that, but they hold my money I had paid so far until I wanted to start back up. Now I want to start back up, but I cannot get through on the phone. I even tried to email them twice and still no response from the company at all. 

I have no computer and I have no money.

Lee of New York, NY January 10, 2008

Lee of New York NY (01/10/08)
I financed a computer with financing alternatives and paid every payment in full extracted from my bank acct. Now today when I get home I receive a letter from Bowman Green Hampton & Kelly PLLC Attorneys and Counselors at Law stating that As of October 4, 2007 that my account (no number) with Financing Alternatives, Inc has been assigned to Michele A. Christian. The security agreement securing my account has also been assigned to her and that all payments must be made to her and that failure to make payments as requested by this notice may mean that I will not receive proper credit from them. I've been trying to reach FAI for months and all of their customer care numbers are either disconnected or tell you to call again later which you hear 24 hrs a day. My emails to them also went unanswered and now I have this Law Firm harrasing me and I have bank statements that prove I owe them nothing

Jonathan of Los Angeles, CA January 10, 2008

Jonathan of Los Angeles CA (01/10/08)
I Contacted FAI because I saw a Chance to get a computer within three months with a payment of 87.90 every two weeks from my checking account. I really don't have a lot of money, nor do I get enough income to support myself. But I knew If I get a computer it will help my chances of getting more income, through online schooling. For four months I paid on time, never miss a payment or late with a payment because I knew I will have to start all over.

Well after contacting FAI, for over two weeks, I could not get a response through mail or telephone. Then I started thinking that the company was just a scam. I didn't lose over a thousand dollars like some people, but I almost 900.00, it really hurt just as much as losing thousands of dollars.

Glenn of Council, ID January 10, 2008

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