Complain about a product or service

Financing Alternatives

Virginia consumer protection officials have received "several hundred complaints" about them and the Better Business Bureau has even more, state officials told us. And what do the company's customers say?

Roselyn of Cambria Heights NY (12/20/08)
i'm one of the rip off people who was in payment process with FAI(financing alternative inc) and it's been well over a year now since i have heard anything about what will be done about getting my money back. i had order from them in the past and much to my surprise (while surfing the net after many attempts to contact them without responce i decided to surf the web to get answers) i was totally upset to find out what they had done.

now i may not have invested as much as others but by no means am i in any condition to throw away somewhere near 900. i'm on disability and monies are hard to come by. i live on a very strick budget and it was so easy the first time ordering a computer from them on the payment plan i thought it would be great to order another on for my children to have.

well i was upset needless to say so where they. that was a christmas gift for them. i tried to contact someone in VA to find out what was going to be done and like i said it's now been over a year and i know nothing. i just like to be updated to what the status or action is going to be so that i know whether i need to get my own lawyer involved in this matter. i will sue someone, whether it be the president of the company or the other person mention in the news letter i found on the VA web site. but some one need to pay for what took place and i don't think that we the comsumer should have to be the one who lose out. so if possible please let me know what's going on and just when WILL I GET MY MONEY!!!!!!!!

Dianne of Texarkana, TX December 11, 2008

Dianne of Texarkana TX (12/11/08)
I sent money in for a computer and never got my computer or money back

I paid 1,820 and haven't heard from anybody

Dolores of Del Rio, TX December 11, 2008

Dolores of Del Rio TX (12/11/08)
I paid over2000 for a laptop computer that was never delivered, I contacted them both by email and phone, and have not received a response, and no way to get through by phone... the funds were automatically deducted from my checking account every other week for months. We were supposed to pay for half the product, and then it was supposed to be delivered and we pay for the remainder...I have most of the paperwork, and can get a bank statement as proof of the deductions.

I am a very low income mom, single with 3 daughters, this is a serious blow to us financially, since we have disconnects for water, power, we have already had the phone disconnected, and soon the cable will as well, the phone and cable were my at home work, and we needed the new computer to continue working. Hopefully there is something you can do to help us. Dolores Hastings

Adrianne of Lansing, MI December 8, 2008

Adrianne of Lansing MI (12/08/08)
The first time I went through Financing Alternatives in 2003, I had no problems. I paid on time and received my Dell destktop computer. I then wanted to purchase a laptop, since I had no problems previously. I had them to start taking payments out of my account for the laptop and after 500 some odd dollars, I got information that the company was being sued and/or went out of business. I now notice all the complaints that prople are sending in and am wondering will we get our monies back from this devastating ordeal? The phone number I have for this company has a recording and a charge of 9.99/month to get informantion about this company. What the heck is that about?

I didn't have any damages from this ordeal just that we all work too hard for out money to get scammed just to purchase a computer or laptop from this theiving company.

Melvin of Spring Lake, NC December 7, 2008

Melvin of Spring Lake NC (12/07/08)
In 2006 this company financed us a 1679.00 computer and we made all payments and never received our merchandise.We kept calling and they just made excuses and did not keep any of their promises.I want to know what will be done about this.

Daphne of Highland Falls, NY December 3, 2008

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