Consumer complaints about Flagstar Bank, Farmington Hills, MI

Flagstar Bank
Farmington Hills, MI

Denise of Sunland, CA, writes:
I believe that Flagstar Bank holds checks that are mailed to them and does not process them in a timely manner. The result is that they do not get entered in their computer system until days after they are received and consumers are then charged late fees. For instance, I mailed a payment on 5/10/00. According to invoice, it is considered late if not received by 5/17/00. I received a notice on 5/22/00 that they had not received my payment, and charging $59 in late fees.

Anyone else having this problem with this bank? If so, tell us about it.

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July 6 2008

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