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Greentree Finance |
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Stacy of Nancy, KY November 17, 2009 After reading the complaints on this site, I realize they are doing this on a daily occurence. greentree is a JOKE! on 11-14-09 at 8:30 am I took the call from CHARLES, the second i picked up he was rude. He said that I owed 2 pymts and if they were not received by 11:00 am then I needed to get my stuff and get out b/c it would be reposessed. I tried asking a simple question and he said now you have until 10:30 am. What kind of game are these idiots trying to play? i tried again he said you have until 10:15 am do you want to keep going? I was so upset, I could have cussed at this idiot but I keep my cool. He then hung up on me. I called back and he hung up on me again. so i called again and he said I guess you don't want your house huh? What the hell? i got my pymt to them and called back Monday the 16th at 12:50 pm to see if my pymt had been processed and again he was very rude.He said your nov pymt was due yesterday when are you going to pay? i said friday, he said that's ok i am sending you a default letter in the mail today. I laughed at him b/c he knew that he could not do this, he got vry upset b/c I laughed at him and he went crazy. I think this guy is mental. I told him to put me through to the supervisor and guess what? he had the same attitude after I had waited for 15 minutes to get him on the phone. These people are IDIOTS. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS PROBLEM. THEY ARE HARASSING PEOPLE. charles told me that he made his pymt on time and there was no reason why i couldn't do the same. He has no idea of my situation. He also stated that he was not scared of me. I said what are you talking about I did not threaten you. I want to know what all I can say back to these idiots without getting myself in trouble. obviously anything goes if they can get away with talking to people in this manner. Please help this situation. another thing is that I can not get any help from greentree at all with this. they will not listen to the phone conversations b/c IT IS ALL THERE TO HEAR. PLEASE HELP NOT JUST ME WITH THIS BUT EVERYONE THAT HAS A COMPLAINT ABOUT GREENTREE. Veronica of Adrian, MI November 16, 2009 They are calling me after I called them to tell them I was going to be late and phone was getting shut off. Then gave my cell if they need to reach. Now they are calling cell every day leaving messages that I have began taping. Very harrassing. They will not take cell number off. Now eating up my minutes and I am three weeks late on payment. Not even one full month. I suffer from headaches and have scolliosis and they are making me so tense I am losing hair now. Please help holly of canton, TX November 16, 2009 tried to work out payment arrangements with greentree. we were told that their hands were tied and we had 3 days to bring past due payments current or they would be there with the sheriffs office and cps to take our home and our kids because they would be homeless. my husband lost his job and hasn't been able to find gainful employment. our income is very little and my paycheck can't cover our monthy expenses. when contacting greentree they have repeatedly called us names such as losers, deadbeats, trash that can't provide for their children. they have threaten us with cps everytime we call. they have told us that there is no avenue to help save our home from foreclosure and to pack up and leave. when we asked for a supervisor to talk with we are put on hold and then cut off.we are at a standstill and do not have a clue as to what to do next. we have been in our home for 9years. Joe of Chapmansboro, TN November 13, 2009 We have a mortage with greentree. We qualified in May for the Home Modification Program. We are now told that we can not particapate because our investor does not. However, greentree is our lender. They will not tell us who our investor is. They tell us that conseco was our lender and they went bankrupt and greentree purchased our loan. synthia of crete , IL November 10, 2009 Green tree took over servicing a large number of loans from First Tennessee (first horizon) 10/1/2009. Our loan 89631289 was one of the transferred loans. First TN had approved a short sale, payout of 3,000, which expired when the loan transferred before our buyer could close on the house. We have been calling Green Tree 3 or 4 times a week since 10/1/09 (waiting on hold each time at least 30 minutes), getting them info over and over again (which they lose or claim to have not gotten) to try to get the short sale approved. Today green tree told us that they will not review the file unless they get at least 5% of the sales price 15,000. I explained we are filing bankruptcy and the first lien holder was going to proceed with foreclosure when their approval expired the end of this month. Green tree would then get zero. They said they didn't care, if we didn't agree to a 15,000 payout they would not even look at the file. The first lien holder only agreed to give the second lien holder 5,000. I think Green tree stock holders should know that Green tree as a policy is turning down payouts for short sales and allowing properties to go into foreclosure resulting in Green tree getting nothing. Charlie of Von Ormy, TX November 5, 2009 I have a mobile home that I use in my business. Auto draft from my bank account and have NEVER been late. Pay extra each month to hurry up the payoff. The insurance department of Green Tree seems to be intent to sell insurance and have 9 times in the past year put on insurance on the building and attempted to charge me nearly 1,200.00 for a 20,000.00 fire policy that would cost me less than 200.00. The morons who work there cannot be that stupid that they cannot get the information put into the computer so it appears that the fraud starts much higher than the clerks you speak to on the phone, which by the way is nearly impossible to accomplish in under 5 min. on the phone. Each time my insurance person (whom I pay a policy of over 3,000.00) talks to them, she sends EXACTLY what they are asking for but later they always come up with something else or deny they got it in the first place. I am paying off the loan just to get rid of Green Tree who I think are corrupt. I would not recommend that anyone ever do business with these people Eva of Ten Mile, TN November 4, 2009 I had very good service with Greentree Financial. My ex and I were only late a couple of times in the seven years that we had our mortgage through them. I would do business with them again. JOEL of MOULTRIE, GA November 3, 2009 I have been paying Greentree for about 12 yrs now. I went bankrupt about 6 years ago and paid the bankruptcy court for 3 yrs plus Greentree and all my other bill. Finally paid off the bankruptcy. I have continued to pay Greentree, most of the time paying moe than what was due, I was on varible rate and the payment went down but I kept paying the other to help pay interest. The other day I got a bill for 4,865.55 saying we owed this for deferred payments or something. I know I have not missed a payment since bankruptcy and was only a few payments behind then. This is the most aggrivating company to deal with. I would not recommend them to finance a dog house. I will fight this and hire a lawyer before I pay. anyone got a answer to this. I would love to hear it. Brenda of House Springs, MO November 2, 2009 I am behind on my house payment. I was told if I set up a pay by phone that it would not be sent to my account until Wednesday Nov 4. I told them if they make it Thursday I could. I made a pay day load and called him back he told be the same thing and also that my next payment will not be due untill 12/1 and that he could have the other (2 ) deffered my payment to the endo of loan. Well, this morning the money was sent to my account and now I have 9 bounced checks. The bank wont stop this payment and I can't get Greentree to do anything. The message was suppose to be recorded but they wont listen to it. Saying I am lying. Now I will owe the bank 333. dollars. How can they just lie. And then he told me to empty my trailer cause they were coming to get it. AnnMarie of Sunnyvale, CA October 31, 2009 My husband and I both had paycuts totalling 35% so we fell behind on our payment. Greentree calls and leaves nasty messages on my job. I made arrangement to pay on the September payment on October 30th and worked out a plan to get caught up. I asked to have until Nov 2nd and they refused and said to move out. They rudely accused me of playing games. Ricardo transferred me to Mike who was extremely rude and said he is coming to pick up the mobile home and I better talk to my friends and move in with them and hung up the phone. I called back and Rircardo refused to give me their last names. He is demanding I get money from friends. He said Monday is too late and gave me til 3:00 p.m. today to pay or move out. Report Your Experience
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