|
Greentree's troubled portfolio of mobile-home loans was sold to Conseco a few years ago, leading to the third-largest bankruptcy in U.S. history. Conseco has rid itself of Greentree as part of the bankruptcy proceeding, leaving customers in a fog, as these consumer reports show.
Omar of San Diego, CA December 21, 2008
Omar of San Diego CA (12/21/08) We have a loan with Green Tree that they bought from BOA in Septemberand which, by the way is a small second Mtg; we are tied with money but never, nor w/BOA or Green Tree we have been delincuent, taking the option of paying before the 30th. day of the month. We pay the late fees, but always within the month due. They are harassing us by phone every single day starting the 5th day of each month, including weekends, screming that we are delincuent since the 1st. of the month and we must pay now, I see we are not alone: is a unceptable an unfair harassment intimidation practice that must be stopped.
Anoying, intimidation, depressing calls not acceptable by the normal commercial practices. Angela of Burgaw, NC December 20, 2008
Angela of Burgaw NC (12/20/08) I have received lots of phone calls from GreenTree all day long. Well, one man call and said that I must give him a check by phone or he was going to process my home and come and take it away. We were 1 month behind, due to my husbands contract had run out. Then we weren't paid. Anyway, he started telling me that I had no business owning a home if we couldn't pay. He asked me if we even had a checking account. I had told him yes we have two. He said that I better give him an account number or he was going to push the repo button and come and take my home and everything in it and would take the land also.
Well...that showed me how stupid he was, because the land is not attached to the mobile home loan and neither are the contents. I told him to push the button and that he'd better be at the end of my driveway waiting to claim his mobilehome,because I was brining it out. All 3 pieces. He said that I had no way to do that and I told him TRY ME!!!You have no idea, the stuttering that went on (on his part) no mine.
Funny thing is that he called from a cell phone that was apparently issued by GreenTree. I called it back and just a recording. He's never called me back. GreenTree began calling our family and upsetting everyone. Especially my father who had Luekemia and was dying. The last thing he needed to hear was that his only daugther was going to lose her home. His only thought was where we would go with four children. I told my father that as long as we were together a tent would be just fine. We are an average family with college and work hard. But, I will not let GreenTree threaten,humiliate or make me feel as though I am not worthy of a home.
WE just keep getting nasty calls. Sandra of Ocilla, GA December 20, 2008
Sandra of Ocilla GA (12/20/08) we have took over some one payment and it was behind when we got it so we caught it up hve not ave the home for about 3 month and they call and said they have not receive nov payment told him it was sent off like the last one so i decide to cancelled the check andsent anther one they call back and said that they was coming to pick up home jan 10 if we din't get both payment in cause it 2 month behind this mont even not out and it not do unil the 20 i told her you have 0 day's ather that and she said that not her fault i told her my check #and the address i sent it to she told me that was the wrong address andcan you'll follow the bill i told heri got what was giving to me andshe was like well that my problem.i'm really up set cause it good people out there that trying and they give you there ass to kiss we even trying to get the balance so we can go ahead and payit off and they won't ive us that.and they feeld to see that we was the one to catch it up so why treat us like that when we doing the best we can.something need to be done about the way they do buiness Charlotte of Fort Wingate, NM December 17, 2008
Charlotte of Fort Wingate NM (12/17/08) I stupidly cosigned for my nephew. Today I do not even know if he really signed the contract. Well they were good about paying for 9 months. Then they started writing me letters. I confronted my nephew, but he refused to talk to me or give any information as to when he would make the payment. Eventually Green Tree started calling me and threatening me. The trailor house was repossed and I am still paying for it. If I even miss one month the company that took over calls me and harasses me. Before it was repo I even asked me them to help me evict them, but no. Every month I pay 300 for something I never slept in or lived in. This is SAD!
I have ond niece whom I am trying to get through medical school. But now my financial contribution is seriousily limited. I could give her the 300 monthly. Now she is just going part time and is taking longer then expected. Jessica of Tupelo, MS December 16, 2008
Jessica of Tupelo MS (12/16/08) we are experiecing a little financial difficulty my husband had just talked to a customer service person earlier today and told him that and that he would get back with him on a payment the gentlemen said ok so later the same night i was walking in my house and hear my answering machine it was Amber she said she was a supervisor and she assumed we didn't want our home.
Itold her we are barely working now and asked if we were the only people having problems(because of the tone she had) she said are you an adult why don't you get a 2nd job and i said i have 3 children she started to holler i do mean actually holler I have 3 children and i am single and i pay my morage on time then puts some guy on the phone who tells me he is consdering wheter or not he should tske my home and give it to someone else we are not even 1 month behind he said due to your history you can't afford your house.
my nerves are already messed up due to our finacial situation and for Amber to call and degrade me is totally not called for when i called back to speak to someone diffrent i broke down and lost it I cried. I don't think that type of attitude should be used to collect money that someone already don't have I have showed nothing but good faith because just this month i sent in more money than my payment so that in itself shows when i have it they get it first
Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
|