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Greentree Finance

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Greentree's troubled portfolio of mobile-home loans was sold to Conseco a few years ago, leading to the third-largest bankruptcy in U.S. history. Conseco has rid itself of Greentree as part of the bankruptcy proceeding, leaving customers in a fog, as these consumer reports show.

julie of sanford, FL September 3, 2009

We owned a home financed through greentree ,conseco finance in massachusetts.They forclosed on our home after they sold us insurance that said if my husband became disabled they would pay our mortgage,which they did for 3 months and were supposed to for 48 months.They also sold our house for 67thousand dollars more than we owed on it and kept all the overage even though our house was homesteaded to us,and we have tried to take them to court and they continually find loop holes and make it impossible for the average person to do anything.It seems they can do whatever they want.

GERALD of WICHITA , KS September 3, 2009

I paid of my mobile home in May. Refuse to give my my title, I told [them] to cancel the home insurance since the home was paid off and send me a title. Now [they] are saying that if I dont pay the insurance [they] are going to take me to court and repossess my mobile home which [they do not own or have any right to. If this is not resolved soon I will take [them] to court for fraud and failure ot give me my title

Brenda of Wimberley, TX September 1, 2009

repeated telephone harassment by one specific collection representative, gives name of Shanna,I have requested often to speak to someone other than her, asking for her supervisor but do not believe that is who I spoke with. She has called at 7:20am and has left many sarcastic messages on my home recorder with illegal personal information; our names, money owed before moving forward with the loss of our home over such a small amount, ect.

David of Council Bluffs, IA August 29, 2009

I believe that Green Tree is spreading my payment received dates by back dating or fordating which increases the interest earned not collected. They also claim that back in March of 2009 that they did not collect on the interest earned and applyed it to pricipal to bring the principal amount down. Again this increases interest earned, not collected. Actually I was ahead by 2 months.

I also sent them a check that conveniently got lost back in January of 2009 and had to put a stop payment on it. I am currently looking for a different mortgage company to handle my house loan as Green Tree engages in financial manipulation of clientell's money to gain interest money hence keeping principle balances high. I am currently paying interest only since June of 2009 due to thier finacial manipulations.

Raymond of Sedalia, MO August 29, 2009

It all began on July 3, 2009 when i noticed on my title, for my mobile home, that it was still showing the lienholder as Greenpoint. I purchased this mobile home in September of 2000. The personal loan was made through Greenpoint at that time and had been making payments to them until approximately May of 2005, when i received a letter stating that greenpoint had now become GreenTree. I had absolutely no problems with Greenpoint at all. The same, however, can't be said for Greentree.

On July 8, 2009 i had contacted green tree about the issue pertaining to the lienholder shown on the title. They informed me that they had a power of attorney to release the title when the mobile home was paid for in full. I asked if they would be so kind as to send me a copy of that power of attorney so i could verify what they were saying. I was then transferred to a manager who informed me that he would see what he could do about my request.

July 24, 2009. I contacted Greentree to make my monthly payment for July and also to make my monthly payment for August as well. Which i did. They then asked me why my payment was late for July and I had informed them that i had given them two weeks to respond to my request for a copy of that power of attorney as previously mentioned. they had informed me that my request had been denied. Well.... this sent off buzzers and whistles in my head. I then asked why. The person on the phone told me that they couldn't disclose anything about it over the phone. I informed them that i would be contacting the attorney general's office here in the state of Missouri about this matter. I didn't though. Instead i mailed green tree two 5 page debt collector disclosure statements.

The first one was mailed, via certified mail w/return receipt on August 10, 2009, to their billing inquiries department. They received this one August 12, 2009, because i have the return receipt, in my physical possession, showing they did. The second one was mailed, via certified mail w/return receipt on August 12, 2009, to their home office. They received this one August 14, 2009, because i have the return receipt showing they did.

However on August 21, i received a monthly statement from them dated August 17th, 2009. Besides the clear violation they just commited in accordance with the Fair Debt Collection Practices Act, i noticed something very pecular about the address at the top of the invoice. It used to be addressed from their home office, but now it is addressed from the P.O. Box location in Rapid City SD. These guys make it very clear that they are, in fact, a debt collector. Located in the middle of the statement, as referenced above, it states: "This is an attempt to collect a debt and any information obtained will be used for that purpose."

Do these guys even have my original bona commercial instrument with my original bona fide signature upon it to prove that they, in fact, own all the rights title and interest to this loan? And if so i would like to know what they paid for it in accordance with the applicable portions of Truth in Lending(Regulation Z), 12 CFR 226. I also demanded that the debt is now disputed. Within both (since they are, in fact, identical) 5 page Debt Collector Disclosure Statements it requires the debt collector to make all required disclosures clearly and conspicuously in writing as well as provide all documents as specified therein.

They have not responded to 5 page Debt Collector Disclosure Statement and have also committed, not one but two very clear violations as related to the Fair Debt Collection Practices Act. I also believe they were directly involved in the destruction of my credit.

Janita of Rogers, AR August 27, 2009

It is amazing the number of complaints listed about this company. My story is much the same as everyone elses. My parents bought me a Mobile Home in 1996 for 29000 and 13 years later, I still owe 23354. The contract was in my parents name, but I was making the payments. I and my parents have notified them in writing and verbally that all contact with my parents should cease and that all communication be made through myself as my parents are elderly and in bad health. I had the trailer rented out, but when those renters moved, they left the trailer unliveable. I have already spent over 2300 in repairs and expect that it will be around 5000 when I am finished. I'm a single parent, the only one working and I'm trying to make my house payment, this trailer payment along with the lot rent for the park where it sits and get it remodeled and liveable again. These people call all hours of the day and night and continue to not only call me, but to call my parents as well.

My dad has a heart condition and cannot take the stress, but I am struggling to make the payments. I tell them to take my parents number off of the file. They tell me they don't have to because the contract is in their name. We sent them a power of attorney several times along with cease and disist letters to no avail. They are rude and violate numerous areas of the FDCA. Where are those class action attorneys at. Is it because we own a mobile home that we are not good enough to be represented? I have read hundreds of complaints on this site, rip-off site and others and yet not one attorney has offered to file a class action lawsuit to get these people off of our backs. What is it going to take to get some help for us individuals who are struggling? Do my parents have to die of a heart attack due to the stress they are leveraging on them before someone will step up to the plate and help us? I am really saddened by the fact that no attorney has offered to take on the challenge. Someone please help us before someone dies due to their unfair practices!

maude of Mount Airy, NC August 26, 2009

I purchased a mobile home new in 1996w/ a 15 yearloan..payment amount 259.00.at first the loan was conseco an i had no problems!greentree bought the loan about 5 years in.since then nuttin but stress,harrasment,rude calls.i have early onset parkinsons an eventually couldn't deal w/ tha stress..my health deteriated,now tremendously..my friend appeared in front of there lawywer an we signed papers for them not to contact me anymore,she is the only person they re to deal w/ as of 2 years ago.but they don't have that on file(they say)so they continue to call me an i remind them bout my friend an they act like they don't have it in there computer!but yet they call her too.before she got over it..they would call an treaten if i didn't make 2 payments..they were gonna reposs!i take alot of meds an half the time don't remember all the double payments i made.

greentree claims i bought this mobile home 9 years old an i have my oringinal paper from the lotwhere i purchasedit new in 96.it should be paid forin almost 2 years but there sayin 9 more cuss i bought it used which is not true.the money everymonth goes mainly to interest but different amounts each month.greentree will not explain anything.i feel like they are tryin to get over on me because of my mental stage.i juss want what i agreed too in96!an they continue to say it was bought used.i've been took to court over defaults an never got to speak myside.they call at least 4 times a week.and i constantly remind them that Amy has been makin payments for me 2 years at laest an still they have no record but theycall her.it's stressed me to the point my parkinson's is way worse!i have alot of other health prob.that i believe is brought on from this greentree stress!out of my double payment 586.38.interest/206.01..pricipal/293.47!but its not tha same every month.

Carolyn of Powder Springs, GA August 25, 2009

My mobile home was repossesed a year ago because my daughter was supposed to be paying the mortgage since I let her have the home. I have been cooperating with GreenTree and trying my best to pay the difference after my home was sold. I have given them every number and address I have, so obviously I am not trying to avoid anything. Last year I had to have major back surgery which failed and had to have another one on June 2, 2009. The incision has seperated and now I have to go BACK to the hospital to have this repaired. My husband has had to take a cut in pay and I am also supporting my daughter (who is not working) and granddaughter so money is very tight.

I called Pete to let him know that I couldn't make the payment until my next pay day which will be Sept. 4th. He was very rude (said I yelled at him which wasn't true) and said that payment MUST be made every month and that he was going to start proceedings immediately.

robin of lucedale, MS August 25, 2009

We originally bought our man home throuhg conseco w high interest rate and was told it could be refinanced after 2 years by then they sold it out to green tree which green tree want let you refinance or let someone else take over note so I have been stuck.. Also when it was delivered it was dropped and floors never been right n crackd sheet rock i tried everything even trying to get fire marshall help w no sucess...

deborah of JASPER , AL August 24, 2009

I financed a trailer about 8 yrs ago financing 15,000 dollars. I now owe 19,400 dollars. I ask how I could owe more than what I financed and one of the phone people said she could tell me pay off.. The pay off was 19.900.00 How could you owe more on pay off than on the reg princepal.. Can anyone help? My husband and I live off his disability is there any way out...

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