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H&R Block - Tax Return Errors

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H of Fairborn, OH June 26, 2009

On 15 Apr 09 my wife and I filled our taxes. During the process of filling the agent was very helpfull resulting in us getting a refund instead of having to pay back money. After paying for H+R Block services our refund would have been 11.00, however as of today 26 Jun 09 we have not heard from either the IRS or H+R Block. In fact I have made several call to find what has happened to no avail. Either the offices are not manned or they refer me to another. It seems that once you paid, that were the great service stops and you no longer "have people" as they so much advertise. All I need is someone to tell me what are we missing so we can get our taxes resolved.

Thomas of Nantucket, MA June 22, 2009

April of 2009, I recieved a letter from the I R S informing me that I owed 1100.00 on my 2007 tax return. I called my tax preparer Janice at the H&R Block office. and explained the letter. She told me to come right in to check out the complaint. Upon examiming the letter,it was determine that income for my medical disablity was not included in my tax returned. Janice looked into my file that she has on me. and found the recipet showing that she was given the information, and she simply overlook the information. thus ommitting it from my return. Janice immediatly isuse me a check for the penalaty and interest. and inform me to pay the 1100.00o dollars by the due date. My complaint is why should I pay for something that was not my fought, since the tax preparer had all the information in front of her. Jancice has been doing my taxes for years with no problems. If I have to pay the 1100.00 OK I feel that this error is not my fault Thank You

Darrell of Nocona, TX June 1, 2009

i was advised by Ms Hernandez by filing an injured-spouse form. the only amount i was informed that could be taken out due to back child support was 600. I recieved half of my taxes and found out that the other half went to wife's ex due to the back child support. I WAS NOT informed that Texas was a community state. My refund was 4,609.00. I received 2,300.00.

I feel that I was mislead and taken advantage of. I was to believe one thing in regards to the safety of my return. Now if this tax person is employeed to help with filing peoples tax return and yet said did not know that Texas is a community property state then I feel I should have the 2,300.00 returned to me and this person or should I say H@R Block make restitution to me due to not my mistake but the companies.

My wife and I have no home. Were have no job. We lost our personal belongings due to no home. We are in debt with what family and friends that we do have. were starving and were tired. No way to pay our bills now we have serious problems cause of this Meaning my wife and I are looking a Jail Time due to our bills being unpaid.

timothy of miami, FL May 19, 2009

in 2003 (as well as twelve years prior ) i filed my taxes w/h.r.block..i recieved a nominal return of less than 200.00 {as expected } i paid for prep. of same...they{as stated on my return forms ) were supposed to "e.file " same...but apparently never did ! fast foward four years later..i am disabled and on a s.s.i. supplement of 1096.00 .w/no other source of income..i am now being levied by the i.r.s. in the amount of 164.00 per check after they decided to file years later assesing my penalties...

i have written/called/and tried to contact h.r.block...all to no avail..ive done nothing wrong other to have misplaced my trust...and "now " no one wants to deal with me or contact me re same.. please..please help me..im at wits/financial end!!

Caren of Largo, FL May 15, 2009

I separated from my Husband and moved to Florida from California in May 2005. My Husband went to H & R Block in 2005, 2006 and 2007 and prepared his taxes and filed as married and filing jointly and used myself and our son as his dependents. I have never received any money or help from him for our son. He then signed my name at the bottom of the returns and pocketed the refunds and stimulus that he received.

I phoned H & R Block and asked them how they could let him do that and not even require the spouse to be present to sign the returns. They just told me that it was my problem and not theirs. Since then I filed my own taxes, but now the IRS are making out like it's my fault and that I am part of the fraud. I want to sue H & R Block and my ex-husband. I finally divorced him in June 2008. Please let me know of a Lawyer that can help me. I still have not received a refund from IRS for my taxes filed, since he was paid out already.

ELIZABETH of CHICAGO, IL May 13, 2009

My income tax were filled out by Alberta Paz. She said I would receive 4,100, but I only received 3,100. IRS sent me a letter stating that H & R Block inputed data incorrectly and I have a letter to prove it. I told A. PAz the situation and never called me back to resolve. I asked to talk to a manager which was C. Robinson and she did get back to me, but she was very rude saying I wasn't going to get nothing back and it wasn't the company's fault and that she didn't even care if I had a letter from the IRS. I asked her if I could get my 330.00 I paid for the service and she said no.

This back and forth situation went on for almost two months. They call themselves office coordinator and district manager its impossible. The consequences that I was counting with the money they promised me and I even thought they charged me alot of money to fill out my income tax when I don't even own a house.

Patti of Enterprise, AL May 11, 2009

On Feb 3rd, 2009, I went with my boyfriend to file his taxes. He provides over 1/2 my support, so was going to file single, with me as dependant. Patricia informed him he could not file that way, as he would get audited and not recieve his check, due to my age. She insisted the only way he could file with me as dependant is as married filing jointly. We live in a common law state, so guess what! WE'RE NOW MARRIED, thanks to her! We told her several times we're NOT married, we live in seperate homes, but she filed it as married, said it was the only way it could be done. Now I have to dish out a few hundred dollars to pay for a divorce!

Bruce of central Islip, NY May 11, 2009

My wife and I have used the services of H&R Block many times in the past. I have went through a separation and needed to do my taxes in 2007, I knew that I owed the federal taxes 2,402, but they told me that I have a return of 1,049, they told me that I could get a loan against this return, they were convinceing and explained in detail this is the way to go to pay some bills until I got my return. So, thinking that I would have the money to spend, I did. I must have spent maybe 200.00 of the loan when one day there was not any money left on the card.

Left wodering what had happened, I called the (1-800) number and was told there was no return and that I owed H&R Block 565.00? They knew from preivious returns. Why would they charge me for something they knew I could not pay back. Now I am being called at my home for some kind of payment they need from me. I know this is not right. If they knew why did they give me an expertise explaination, I believed them, and why shouldn'd I aren't they the experts?

Leslie of Playa Del Rey, CA May 6, 2009

On 3/21/09 Ronald Jones of H&R Block was supposed to file my 2008 federal, and state (AZ & CA)taxes. After not receiving any refund or confirmation I made numerous telephone phone calls. On 5/6/09 I was told by Yvonne in the district office my AZ taxes were not mailed or filed. I paid 214 in fees and they did not follow through on the services they promised.

Tobie of Fort Bragg, CA April 29, 2009

I went to H & R Block (Palm Springs) on 03/09/2009 to prepare my income tax. This was my first time with them, I always file my taxes, but this time it was a little different since I was now filing married (separate). They promised to be accurate and if not they will double my income tax. I was charged 70, and a lady told me to wait 8 to 15 days. Still today I haven't got my check, so I phoned them on 04/06/2009 I was told my check had been mailed on 03/27/2009 I just had to wait.

On 04/24/2009 I went to the IRS website to check why my tax was taking so long, only to find that the lady from H&R block had put a wrong address while she was filing my income tax and the check had been sent back, I was surprised and angry, that was so irresponsible because she had my ID card in her hands with a address on when she was filling up the forms. I phoned HR block again and asked to speak to the same lady, they told me she was off for the season, and she will only be back in next year. I explain the situation to the guy that was on the phone, all he said was that he was sorry and he could do much.

So I phoned the corporate office and they gave me an 1800 number that only have an answering machine. So my problem is that these people have no customer service and not reliable. How can a normal person type a wrong address with a address in front of her and still charge me 70 on top of that make me wait 3months for my tax.

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