Complain about a product or service

Lending Tree

John of Chester NY (08/02/06)
When setting up my HELOC, I was VERY specific that I wanted a Fixed rate. I was promised it and was also given a maximum payment that my monthly payments would never exceed. Unfortunetly, I did not keep that e-mail. My loan was transfered to Country Wide. In a conversation with them today, I found out my rate is adjustable. When you read what I signed, it is very confusing. The papers are thrown in front of you for you to sign, and you assume that the information is what you agreed upon. It says it is fixed but in small words states it is introductory. The only introductory thing I was advised of was 3 months interest only.

Aimee of Fort Worth, TX July 24, 2006

Aimee of Fort Worth TX (07/24/06)
I purchased my home in December 2005 and was promised a gift card of 500. I followed up in March since I had not received the card. It is now July and I still have not received the incentive that was promised to me.

Deborah of Brandywine, MD May 2, 2006

Deborah of Brandywine MD (05/02/06)
I contacted LendingTree.com regarding a refinance loan and was told by the representative Mr. Daniel Lete that I would have to give him a 400.00 deposit to secure the lock-in interest rate on the loan and receive additional information regarding the Mortgage lending process. I stated that I was concerned about providing my credit card information without getting any information in writing first. Mr. Lete assured me that my deposit could be refunded. However, after giving my credit card information I was sent an e-mail from Mr. Leta which included detailed information on the loan and the very limited circumstances which I would be entitled to a refund of my deposit. Mr. Lete was quite misleading.

The matter resulted in my not getting my deposit back after the loan agreement was never signed or processed. After getting the lock-in interest rate, I needed to change my refinancing amount. I was advised by Mr. Lete to get a home equity rate because of the low amount I was requesting. I declined to proceed with the process after I was quoted a very high interest rate.

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