Complain about a product or service

Lending Tree

William of Crown Point, IN June 11, 2009

I applied for a refinancing loan on two houses.They locked in the rate offered (for 90 days). I supplied them all the info they required immediatly and gave them 1200 up front. I waited for nearly 5 months. Nothing happened. I decided I had waited long enough. I told them to just give me my money back and forget the deal. The lock-in had expired anyway.

I was told I was the cause of the no loan and it was therefore their money. I was told I delayed their moving forward because I was unavailable--"They had called me and I had not returned their call". I have an answering recorder on all my phones and there was never a message that I didn't answer right away. I wanted these loans! I'm out 1200 and nearly 5 months.

Barbara of Elkhart , IN June 2, 2009

Sunday afternoon, May 31, 2009, I began to recieve phone calls from agents of Lending Tree. They told me that I had filled out a form to ask for a loan. The agents had my name, address, phone #, and also had some inaccurate information that they claimed was my SS#, the amount of money I have in the bank, and my birth date, etc. I have not ever contacted Lending Tree for any purpose and I want these calls to stop.

Kathryn of Buchanan, GA June 2, 2009

Lending Tree was going to charge me 600 to lock in a rate. I have never been charged to lock in a rate! My instincts told me this was not right! Never give money upfront for "closing cost"!!

Matt of Atlanta, GA May 8, 2009

Started refinanace loan through lending tree. Initially stated closing cost would be around 6,000.00. Settlement statement shows closing to be 11,000.00. A friend just went through similar problem. He was being asked to bring 2,500 to closing ontop of the already escalated closing cost.

Diane of Springerville, AZ May 2, 2009

On 3/13 I called to inquire about the advisibility of refinancing at a lower rate. Info was exchanged and a 600 earnest fee was collected through our credit card. Asked the current home value, I said last appraisal was 165k. D Hopkins asked if I thought it might be worth 170k now. I said it might. The new appraisal came in at 160K. After refinancing fees were added we would have to buy mortgage insurance at 70 p/mo to get the new rate/payment. I felt that if LT had doen their homework they could have seen that even at 170 we would not qualify. The 600 earnest fee hurt us financially and could have been avoided. I contacted D Hopkins, J Pang, and got an email from a T DeRosa saying she would listen to the tapes and contact me. She didn't do so. I called and left a message, as well as an email. No contact. I accessed the Lending Tree consumer site. No answer. After numerous attempts to talk to someone, I feel that they just want me to go away.

Seth of Maryville, TN April 16, 2009

Seth of Maryville TN (04/16/09)
I was working with a friend of mine trying to get a loan and I submitted my info through lending tree. Turns out the guy I was sent through saved me over 100 MORE each month than my friend could. Yeah, the fee was a little bit more, but he went over that with me...most of the time if you have good credit you will get matched up with a good loan officer and good loan in general. I referred 5 people to contact the guy I reached because of Lending Tree.

I saved over 250 a month!

Hsu-Tai of Baltimore, Md, MD April 12, 2009

Hsu-Tai of Baltimore, Md MD (04/12/09)
Lending Tree charged me a deposit of 600.00 for locking the interest rate. I called them the same day I faxed them the loan application to cancel the application. I could not get a refund of the deposit. No other mortgage comapny would charge a deposit for locking the interest rate!

Mark of Riverview, FL April 11, 2009

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