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Cary of Sacramento CA (03/23/09) Loan fraud! Said they would streamline loan .Then would send e-mail saying new loan was complete at lower fixed rate.This happened many times ,but just another lie.They changed the 1 st loan rate to a higher amount 3 times after underwriting by lender ,countrywide! They kept this lie going for 6 mo's with fraudulant e-mails ,predatory lending is an understatement
I have lost my credit rating ,I have short sold my home 6 times and CW is still working on it after 9 mo's.There is no way to describe how I feel over this crime.Put yourself in this position. Wayne of Louisville, KY February 28, 2009
Wayne of Louisville KY (02/28/09) In 2005 I was changing careers and accrued several high balances on my credit cards. Since I had a lot of equity in my home I decided to open a line of credit and pay these accounts and have a lower interest rate. I've have used lines of credit before and understand how they work, or at least thought I did. Everything went very smoothly, they sent someone to my house to sign all the paper work, so easy. When I received my first statement my payment due was about two hundred dollars more than I was told it would be. When I called about the amount I found that the interest rate had jumped to ten or eleven percent. I can't remember exactly. I thought O.K.,I knew it was a variable rate. It was then I found out that I had signed a contract that was interest only. I was stunned and sickened, I would never have never knowingly signed that contract anymore than get an ARM mortgage. After I got off the phone I got out the paperwork to find exactly where it said anything like that. This was something never discussed or mentioned to me by anyone. I finally found it, even on the front page down at the bottom in very small print Home Equity Line - 25 year interest only. It was between other information such as the loan number, my state and type of loan - refinance. It was certainly never pointed out to me. He just pointed out my name at the top with the Lending Tree Logo and turned the page. Yesterday day I got out my paper work to look it over again and it took me thirty minutes to find it again. I had thought I would be selling my home back then and then HOUSING CRASH. So I'm stuck here with two mortgage payments. With the interest rates so low my line of credit is 350 a month. That's O.K. but if inflation hits, and it will, I will not be able to keep my home. Just BEWARE of any mortgage company and read carefully what you sign, I thought I had. Chris of Las Vegas, NV February 18, 2009
Chris of Las Vegas NV (02/18/09) I applied for a used auto loan on LendingTree.com. In response I received nothing but offers from dealerships wanting to make appointments for me to come down and look at vehicles. No interest rates or terms were offered by ANY of the companies that called and emailed me for DAYS. I also immediately started receiving 40 emails per day offering instant cash, jobs offers, advertisements, personal ads, and other junk mail. I wrote a letter to the customer service department and received no response. I have received more than 300 junk emails in the the past seven days. I DO NOT RECOMMEND LENDING TREE TO ANYONE. It was a waste of time, and a has ruined my personal email account. Amy of Doraville, GA February 10, 2009
Amy of Doraville GA (02/10/09) I applied via internet for home refinancing with online application. I got lots of response due to the information recieved about my current status.the information gave me several options to choose from.I checked out everyone with the BBB before responing to any of them. the lending tree had the best record with BBB which I chose. Lender Alex Ho contacted me by e-mail and phone stating he could get me the best pricing of anyone. Alex e-mailed every day to make sure that I hadnot signed on with another company.
He called on 1-29-2009 stating that the president had signed the new stimulus bill and rates had already increased fron 4.87 to 4.9 and that by the of the day it would be in the 5.00 if I didnot lock in right away.I asked what would I need to bring to closing out of pocket cash; He told me that everything was included in the closing .I asked about the appraisal fee and he stated everything was included in the loan. He stated that he needed to ask some questions that were for the federal government . He asked if I was latino or other I stated that I was other than he asked again if I was lation, black, white or other. I stated that I was black. The next question was if I was a female then every thing changed. I went from having a credit score of 736 to a credit score of 718 . He stated that he had to use my triscore which was 718 instead of my 736 score. Then he suprised by saying that I needed to make a 600.00 deposit because some people back out of the loan and that is there penalty for backing they get to keep the 600.00 dollars.
I spoke Clemens about the situation the told me he would past on the info to Alex's supervisor T. Smith; Mr. smith called me at work and I was unable to recieve the call due to my patience load. I called Mr. Smith three different time with voice messages and have not gotten a response. I feel that once my race was revealed than all matters changed. Had I been the right race than I am sure my credit score would have remained at 736 and no deposit would have been required to maintain this loan. I went to lending tree.s website about complaints and found 25 pages of similar complaints that other people had about them. I went to BBB website and they donot have a website for discriminaton for companies registed with them.
Ansyn of Norcross, GA February 9, 2009
Ansyn of Norcross GA (02/09/09) I am a college student with growing dept. I took out a 5000 personal loan with Lending Tree to purchase a cash car and pay off my debt. I spoke with S. Culman on 2-2-09. She told me that i needed to sign the paperwork that she faxed me and fax over a copy of my id, proof of income and bank info. After that was confirmed she said to go to a money gram and send over 635, i believe, to some address in Canada. After we exchanged confirmation numbers, she assured that the money would be in the account on the 3rd at about 10 o'clock am. The next morning it wasnt there.
I called back and she told me that the system had been down and that to call back in 30 minutes. She also said that because of the inconvienece they would send a gift card for some electronics store (i forgot). I gave it about an hour and i called back. No answer. I left a message and about 3 hours later i got a call from a man ( id ont remember what his name was but he sounded like the guy who speaks on the voiceover when you call the Lending Tree number.) He told me that since it was sent to Canada, it would take about 5-7 business days to clear and make sure there were no money laundering. He said the latest i would get the money would be Monday, the 9th.
Well, its the 9th and i just called 5 times and left 2 messages. Nobody is answering my call and im getting really frustrated. If i dont get a call soon, i am contacting my lawyer to sue because this is ridiculous.
I didnt have the 600 to give at the time and the only reason i sent it, was because i thought i would have the 5000 coming in within the next day. I have overdrawn both bank accounts dealing with this company and now have about 40 to my name. I am about to lose the only job i have because i have no car to get to it. And if i lose my job i will have to declare bankruptcy due to an unpaid credit card and overdraft fees. This shouldnt be happening to me at [age] 19 all because of this scam of a company. Robert of Portland, ME February 4, 2009
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