Complain about a product or service

Netbank

alfredo of hollywood, FL October 27, 2009

well the card came from net first and it is a wired plastic prepaid card and the offer is a 500.00 dollar credit line bt when i went to ntheir website i had to deposit first 40.oo dollars. so i did on friday could not get there automated system to give me a pin number till i talk to a representitive on monday. by that time it was too late.they wrote me in to there 29.95 monthly plan and a 9.95 account activation fee

meanwhile i cant acess there so called online store. yea i have 500.00 unsecured credit to shop but i feel ive been taken for a ride. if you can acess a webpage cause it wont load then all i can say i lost 40.00 dollars and wont even think about putting any money in this card again. i should of got a ard at my local western union the netspend or green dot.

James of Salisbury, NC October 10, 2008

James of Salisbury NC (10/10/08)
opened acc. under my name i dont even know this bank

bad credit score

Paul of Chicago, IL May 15, 2006

Paul of Chicago, IL (05/15/06)
I closed my account but my check for 101.03 was never sent.  The check was supposedly mailed on 03/29/06. 

I have left several messages and they still have not returned my calls.

Zachary of Poway, CA May 3, 2006

Zachary of Poway, CA (05/03/06)
When I set up my money market account there was a 250 minimum balance to avoid a service fees. Sometime in December 2003, they state that they mailed a notice that the minimum balance would increase to 500.  I either never received this notice or don't recall receiving it.

In August 2005, I transferred some money that brought the balance in my money market account to less than 500. In September 2005, they started charging me 5.00 per month. This charge appeared on the EStatement, but there was no other notice sent by email or by mail notifying me of this fee.  When I checked my online statement, for the first time, May 3, 2006 I noticed this fee and called customer service.  They said that they could only reverse 1 charge as a courtesy.

There really needs to be better notification other than an EStatement.  I was charged 40 by Netbank in 8 months time.

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