Complain about a product or service

One Click Cash

lottie of springfield, MO November 16, 2009

I took out a loan from one click cash. I also had several other loans and evryone one was wanting money at same time so I went to American General and considalted to do one monthly payment. I called and got my payoff balance. American General mailed one click cash an check on Oct 21.

I got a call on Nov 9 saying that I still owed money and I asked how when they was suppose to have a 532 check to pay off. They told me they never received a check for that amount so and that pay off should have 520. Well I faxed over a copy of the 532 check then one click changed the amount and said it was 760 that was suppose to be the pay off. They keep riping me off and changing the amount owed.

Patricia of Lake Elsinore, CA November 14, 2009

This company overdrew our checking account to almost 500.00 what they call "pre-autherized charge" We had a stop payment on all ACH payments against this company who apparently has scammed many customers. We wanted to make payment arrangements, no repsonce just the overdraft in our checking account of over 23 years. Please people be ware. We were good customers until we had to pay our electric over the loan. We will still pay this bill but on our terms, with money orders. They are being reported to the BBB and the Attorney General of Neb and Ca.

anderson,letitia of kansas city, MO November 10, 2009

they proise to send money into my checking acct. last week nov4 09. it came but they take more out or chuck out of my checking acct. help!

Hiram of Juana Diaz , United States November 3, 2009

All this company wants to do is attack your bank account, they want you to be late for the same reason. They took from me 510.00 on a 300.00 loan which I paid back in 11 days, they claim that because I had 1 late payment my first they charge me 210.00 in fees plus what the bank charges. This company is a BIG RIPOFF now I feel I need to close my account so that they can't get more funds from me..I DO NOT RECOMEND THIS COMPANY.. THEY ARE STEALING YOUR MONEY ... THERE SHOULD BE A LAW AGAINST THIS TYPE OF BUSINESS....

christine of ft. myers, FL October 21, 2009

I took out a payday advance for 350.00 on Aug.10th. Oneclickcash was supposed to collect 455.00 on aug. 31. They took out 105 on Aug. 31st. Then another 105 on Sept. 4th They took out another 105 on Sept. 30th and the last 105 on Oct. 9.causing my checking account to be overdrawn by 287.00.

I notified oneclickcash to find out why? They said I still owed 455.00 and that the 420 that I paid thus far was for late fees. I informed them that they were suppossed to take the whole amount of 455.00 on Aug. 31. oneclickcash told me that I would need to discuss with the complaiance dept. I have tried to reach them without any results.

However I was able to dicover that oneclickcash is in violation of financial code section 23005 originating excessive deferred deposits and transactions and failing to provide customers with notice. in violation of financial code section 23035 charging excessive fees. in violation of financial code 23036 violating the department code of August 6, 2006 to desist and refrain order.

Please help me get this resolved with oneclickcash. I would never have agreed to those terms. This company needs to be stopped from further abusing innocent people they lie to you on the phone. Thank you for taking the time concerning this matter. My check book took a downward spiral in the amount of 287.00 just in late fees. I have no recourse with my bank fees however, I do not feel I owe one click cash another dime.

crystal of new bern, NC October 18, 2009

i got a loan for 250 dollars and they have already taken out over 1000 dollars from my account and i can't find any contact information to this company. they first started taking 75 dollars bi-weekly from my account and then they took 125 ollars out and now they are taking 90 dollars out bi-weekly.

Rita of Colorado Springs, CO September 23, 2009

I too, took a 350.00 loan out through OneClickCash June 15, 2009. I was kindly offered a repayment plan and agreed. It is September 23, 2009 and OneClickCash has collected 1,120 dollars from my account. I called today and "Lisa" with OneClickCash stated if I would have read my agreement, I would have seen the first 4 payments of 105.00 were for set up fees. The actual principal won't get on till the 9-15-09 payment. My balance is STILL 325.00. I am shock!!!! How could they do this? It is ridiculous!

Anthony of Union, SC September 17, 2009

Payment should be 50.00 each month, however this company has charged 105.00 and a 30.00 fee several times to my account causing hundreds of dollars in fees.

Cris of Woodridge, IL September 16, 2009

I received a phone call from some guy at One Click Cash. He stated that I owe them money. I asked when is this from because it was unfamiliar to me, he said it was from 2006! I said 2006?! I asked him to fax me over what documents he has, and he was very rude to me. I gave the jerk my fax number but have not recieved any information yet. I have no phone number to call, no address to write to. He told me that I would be getting more calls and then HE hung up on ME! Isnt that supposed to be the other way around?! LOL

I have since researched this company online and I know my rights as a consumer, I will try to get their number from the next person that calls me. I will send a letter (if I can get a fax or address) to tell them that they cant call me at work. Then if they ignore that,then I will log all the calls and sue them (if I can get to the One!) It just sounds like they are con artists, and I wonder just how much of a leg they have to stand on, I mean if this was from 2006 why havent they contacted me sooner? They obviously had my work number this whole time. Is that because they dont have a leg to stand on? I thought I heard somewhere that charging 300% interest was illegal? Whatever, Im just gonna give them the run around just like they do to us! I will never give them any money. I vaguely remember them, and if I felt I was done with them in 2006,then Im definetly done with them in 2009.

S. of Charlotte, NC September 15, 2009

Account debited 75 for four weeks and 105 for two weeks and then a lump sum of 460 on 6th week with biweekly debits. The loan was only 250 with a 75 interest fee-total pay out to be 325. Closing my bank account.

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