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Rapid Tax, Inc.San Antonio |
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Alejandra of San Antonio TX (2/17/04):
She went to a paid preparer instead of a free online preparer because she thought that they would do what was best for her. Damage Resulting: Preparer cost $118. Lost (unclaimed refund money - didn't use deductions) $200. Will try and do an amendment cost approx. $50. TOTAL ESTIMATED ECONOMIC DAMAGE $368.00 Sylvia of San Antonio TX (2/27/04):
Kim the Manager is rude very rude and claims she mailed the check, then stated I could go to the SW Military Dr location and pick it up, so I go over there and the sign reads that they close at 6:00 PM and here it is 5:35 and they were already closed and I still dont have my money now that so called Manager Kim doesnt even come to the phone. The company responds:
After being in business over 10 years and having prepared over 40,000 tax returns, I am sure that one or two people are going to be disgruntled. Nobody can please everybody. But we will try. We do deal in a complicated service industry where financial matters are not understood by everybody.
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