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Regions Mortgage

angela of eatonville, FL July 28, 2009

regions bank has given Mr. r an HELOC on property he no longer owns. I purchase lt, on 4/2006. Mr. R was given a mortgage on 2/21/2008. I need to know how did this happen being that Mr. R is not the owner of the propert?????

Lonnie of Oklahoma City, OK May 6, 2009

We had death in our family in Novemberw that we got behind and we have been sending 2 payments Januray and they said we are behind 4 payment because I listening to her and didn't send two months because she said she would help me but she didn't she want us too kept paying two payment but we are going to be on a fix income starting June 1. But have you ever heard of putting in errow and not putting on the payment half I don't understand . Please help because we have been sending to payments I would like to talk to attorney

Robert of Worthington, IN November 24, 2008

Regions mortgage randomly through the 4 years I've been paying extra principle only payments does not apply the total amount to the principle. When you call to question about what happened they never get back to you. They changed also, you cant make first mortgage payments to a local branch so all dealings must be made remotely by phone or internet (however, the branches will talk with you and assist you).

They are always playing games to ensure you pay the most allowed by their grey-area law. When I finally had had enough and borrowed from my retirement to pay off the remainder of my mortgage my complaints forced them to reduce my payoff amount. I'll never know if it was calculated correctly. Since we have made so many advanced payments over the years I have no way of knowing how much their inept (malicious) handling of my account has cost me.

Mark of Church Hill, TN January 4, 2007

Regions Bank consistently posts extra (apply to principle only) payments incorrectly. By consistently, I mean every time I have made an extra payment. Extra (apply to principle only) payments are noted as such on the line provided for on the payment coupon, and marked as such on the seperate check, which is mailed with the regular check and payment coupon. The payments have always been received on time or before. They have cashed the principle-only check for less than the face amount, or applied the principle-only payment to the next months' regular mortgage payment (most usual) and posted the principle payment (received and cashed same day as regular payment) as if paid following the next months' regular payment.

The first instance has never been corrected, costing me a few hundred in interest over the last 3 years. After that, I have learned to call after I make a principle only payment. Usually they correct the mis-applied payment within a week. Sometimes, it is mis-applied again, necessitating another call. If I did not keep close track of the online 'history', this would have cost me thousands of dollars in unearned interest and PMI. I'm tired of doing their bookkeeping for them!

Terri of Violet, LA November 6, 2006

My house was destroyed by hurricane katrina, we lost everything. my mortgage co let us hold off on payments for 15 months, now they are demanding a payment for 16,000.00 that they are calling overdue in 30 days or they may start foreclouser procedings. I tried to explain that i don't have that amount of money to pay them, so mrs taylor said she will see about adding the overdue amt back into the loan, but our notes will go up. my mortgge payment is 1100.00 a month. i can not afford to pay a higher note due to we lost our jobs and i am makeing alot less money now. i asked mrs taylor to hold off until i find out from the LRA what my options are and if they will help with my mortgage, i explained to her that LRA may offer to pay on loan and ask them to accept less a pay off since the house and property are not worth what it was before the hurricane. mrs taylor said if LRA would call that the answer to the pay off would be no. i do not know what to do or where to turn.

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