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Residential Credit Solutions

Fort Worth, TX

Doug of Rocklin, CA March 9, 2010

Countrywide modified/tailored our existing loan reducing the rate to 4% December 2008 with payments to begin March 2009. We began making payments as agreed on time. May 2009, we began to receive our mortgage statement from Bank of America as the new service provider. June 12, 2009, we received notice our loan would be transferred to Residential Credit Solutions (RCS).

After making payments for 6 months on time at the new rate, RCS returned our August 2009 payment on 8/10/2009 and shortly after sent a "Notice Of Intent To Take Legal Action" dated 8/24/2009 demanding over 19,000 dollars. We sent RCS the documents substantiating the agreement, but they would not acknowledge them.

We hired US Loan Auditors to perform a loan audit and litigate, but they were not taking quick enough action to stop the foreclosure process and we therefore terminated their service. In an effort to save our home, we are now attempting to work through RCS for a loan modification, as we feel we have no other alternative.

We were never late. Our payments were at the agreed upon modified rate, yet the Countrywide agreement was ignored. Now our credit is ruined, and our house is still foreclosing! Our credit is totally runined; I'm about to lose my house when I didn't even do anything wrong! We always made our payments on time.

Hubert of Tarzana, CA December 22, 2009

My mortgage was sold to RCS from GMAC effective 11/1/2009. My interest rate is supposed to be 3.5%, but RCS claims it to be 5.375%. I have all the documentation, which I mailed and faxed to RCS 6 times upon their request. In the last 10 days I receive calls 2 calls a day from different people harrassing me for the higher payment and threatening to report me to the credit bureaus. I keep on paying my regular payment on time and I never have been deliquent on any credit payments.

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