I filed both 2006 & 2007 Federal Tax Return with TaxActOnline, because I was told it was free. In both case I wasn't charged a penny & had my return in 10 days! The only thing I found a bit annoying, as I went through their program, was getting pop ups from them asking me if I wanted to Upgrade to their Deluxe versionn. I just clicked on no & continue. I liked the fact it did all the calculations for me. It took me approx. 45 minutes to complete & file my return.
I plan to use them again next year.
Cindy of Jackson, OH February 5, 2008
I filed my tax return with taxact on the 30 of january 2008. It has been one week and still no word on my refund. But that is not my complaint. I called the IRS to make sure that they received my return so it could be processed and they told me that they havent received it yet. I want to know why it has not been sent to the IRS yet? Can anyone explain this to me? Send an email or call me at home and leave message.
I may have to refile.
Kellie of Quincy, IL February 3, 2008
I read the complaints that I have seen online. I just wanted to say that it is perfectly clear if you are familiar with efiling that you MUST pay for it. There is no free state filing. None of the sites actually do this for free. You must read all of the information thoroughly prior to completing then there will be no confusion, and doing any of this type of preparation work in a hurry is not the smartest of acts in any situation. Just a defense of a company (taxactonline.com) that I found to be easy to use and successful in my opinion. Thanks
Jason of Jackson, GA January 27, 2008
I read your complaints from other individuals; and I'm sorry, but I think they were just in a hurry. If they were getting charged 7.95 for anything, it wasn't for filing. It was for one of the optional services that taxactonline offers. Yes, all the upgrade offers can be annoying, but hey, it's a free service. You have to expect the occasional ad. I filed my federal and state taxes with them; it was just as efficient as TurboTax or similar products, and it only cost me, as advertised, 13.95 for the state. When I used TurboTax last year it cost me well over 50 by the time I was finished. I have no complaints with Taxactonline. Frankly, if people are complaining about having to pay under twenty bucks, let them try an accountant and see how that works out for them! Suck it up, folks.
I'm a happy customer. I just hate seeing people complain because they click the wrong buttons in a rush and then blame the service provider.
Donna of Naples, FL April 16, 2007
i also had issues with this website, i chose thwe simple FREE filing, only to input all info, and then save everything to return to it later, and then when i went back, i was in the deluxe filing, and was not able to comlete my return until i paid 9.95, then i filed electronically, and my return was rejected, and i now have to file by mail, and today is the 15th of April, will i get it in on time, I HOPE, and will I get my money back I HOPE will i get audited because of this issue,I HOPE NOT
well the worry and the stress is way too much to deal with, and I just dont need any more stress in my life, especially around tax time
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