The Tax Club

Chris of Edmonton, AB October 31, 2009

I decided to start an internet business. I received a call from their marketing department about setting up an LLC. The person that sold me the training package said to decline but listen to what they have to say. Upon declining I was told I should first make enough money with my training (over 30000) to require the need of an LLC and just focus on learning how to make a profitable website. Later I received a call from The Tax Club stating that "I don't know where you heard that information but you must set up an LLC if you want to start an online business".

The guy's first name was Hanna but he never stated his last name (the first sign of a scam). After a convincing speech I charged the 3999 for the Canadian start-up package (over 4600 Canadian at the time) to my credit card) and asked "will there be any other big expenses to start up?". He said "No you'll just have to get a business license that will cost about 200 max (turns out I don't even need a business license for E-commerce in Alberta).

Later I received a call from The Tax Club about appointments with people that could "help me in starting my business". The first call was from Chad C. from Small Biz Credit. He stated the company had a "28 step process to remove all debt from you name in chunks at a time over 6-8 months". I was offered 2 packages: silver and gold. Silver was a do-it-yourself package for 1999US and gold was a let-us-do-it-for-you package at 2999US. I purchased the gold package (3700 Canadian at the time) in good faith that they would take care of all the complications.

Upon signing up I received an E-contract (that is just as legally binding as a written contract) that required my signature. After taking care of this I received an email stating I had 2 new lines of credit for All Access Books and My Essential Plans for 1000 each to put toward that investment if needed.

A week later I received a call from Frank C. of All Access Books offering me book keeping services via The Tax Club for 2499 and 99 quarterly (all of which he said were all tax deductible). I declined and he lowered the price to 1499. Upon further declining he offered me the service for 300US with the remainder payable at 50US per month. He also seemed to know nothing about the 1000 credit line from Small Biz Credit. I refused the deal (my first smart move in all of this).

Later I contacted Small Biz Credit for assistance in filling out the application (I called Chad C. and he referred me to the staff at that company). At first they stated that I need to have a business set up in the US but after telling them I lived in Canada and was told they could help the response was "Just fill out the application the best you canand we'll get back to you".

A week later their website went down and they still charged me 49US monthly. I later called them twice asking them how to get corporate credit. They gave me great responses over the phone and said they would send me an email detailing what I need to do (one staff member said she arrange for a business loan department to contact me and she would email me the information). To this day I have not received any emails from Small Biz Credit and their website is still down.

I invested almost 10000 in setting up an LLC with The Tax Club. My LLC is set up but they filed the company address at my apartment (no protection whatsoever). The company that is coaching me on web design has helped me a lot so far but they ask me how The Tax Club got my information. If I didn't have a solid paycheck from my other job I'd be declaring bankruptcy from these crooks. AVOID THE TAX CLUB AT ALL COSTS.

Dale of Ontario, CA October 9, 2009

My complaint is with the Tax Club and the fact that you sold my name to an untrustworthy, lying company. When they contacted me and wanted to set up my corporation, I specifically asked them if it was the same program as Stores on Line, as to a corporation, full personal and corporate asset protection, and a living Trust. Their answer was yes. I asked them no less that 3-5 times and always got the same answer, yes, so I allowed them to set up my corporation.

Then they contacted me about setting up a bookkeeping service. They informed me that as a corporation, I needed to file reports with the IRS, immediately, or within the first 30 to 60 days of setting it up. After I signed up, I found that all they were going to do for 1,000.00 for the first year was to allow me to use their online spread sheet, so that I could put my figures in and print out a report for my taxes at the end of the year. I contacted Frank C, the salesman and informed him that he had lied to me and of my dissatisfaction in the way Tax Club does business. I was informed that his supervisor would contact me. In the meantime, I contacted a CPA that informed me that no quarterly reports are ever due by the IRS. She did explain that estimated taxes are the only thing that is due quarterly.

When his supervisor called me, I told her that before she tries to lie to me, I have already contacted a CPA and know the answers. She admitted that there are no quarterly reports due and that she would refund my money. Them their corporate credit people contacted me, and again proceeded to lie to me and try to hand me a line of BS. Since I have figured this company out, I proceeded to let the guy know he was full of crap, and that I do not due business with liars and thieves.

The problem that has yet to be resolved is the fact that the Tax Club did not nor does it use the same legal program as Stores on Line, as they had told me. My corporate structure is all screwed up and my assets are dangling in the wing. My corporation now needs to be dissolved and I have to start all over again. When I spoke with Anthony W from Tax Club he kind of acknowledged that they did not do what I had requested, and agreeded to draw up the disillusion papers and return my money. This is not acceptable since I am out not only the money for their non services but also filing fees, postage, 2 months of income since I cannot open a bank account without the corporate papers, as well as interest on my credit card. What they did is lie to me and screw thing up beyond belief. Had the told me they do not do what I asked for, I would have never done business with them.

What the Tax Club had also done is put PMI, Stores on Line, and themselves in a possible legal mess. I want this matter resolved in a fair and equitable manner, and I want PMI to help in negotiating a resolving this matter since you sold my name to them and they are an affiliate of yours. If this matter cannot be resolved then I will be forced to file a lawsuit in which I will name all 3 companies, and we can then battle it out in a jury trial. I want to be fair about this, but tax Club knowingly screwed me out of not only two months income, but also two months exposure of my site online. I sincerely hope that you can persuade Tax Club to resolve and settle this mess they created so that it can be put to rest.

Marvin of Lombard, IL September 15, 2009

I contracted with Stores-On-Line to set up an on-line marketing website. They told me that I needed to have a good tax accounting firm to handle the business and they referred me to The Tax Club out of New York. I have paid them the up-front fees and 49.95 per month and have received nothing useful in return. They did my 2005 tax return which indicated a 5000 refund. The IRS said I was only due 2000.

When I called The Tax Club to get it straightened out they offered to sell me another contract to contest the IRS ruling - they did not stand behind their return. Obviously I refused and handled it myself. When I tried to do my 2006 return on their system it kept reverting to the 2005 information. I finally gave up on them and now use TurboTax with much better and more professional results. I believe that The Tax Club is a scam.

I would like a refund of all my monthly payments from 2005 on, since they have done nothing for me and didn't stand behind their work. I seriously doubt that I have any legal redress, since I too was a naive neophyte who signed their contract without review by an attorney.

Diana of Woodstock, IL June 29, 2009

I signed up with The Tax Club after they convinced me that owning a business would require a lot of financial knowledge and they were the ones to do this. It cost me 1518 to enroll and then 29.95/mo. They promised they would be able to get an extra 1000 in tax savings over my prior year's return. I was unable to meet their deadline to give them all my tax stuff in 2 wks as they need it by February so I ended up waiting until 2008 return to finally get this done.

Their process is hard to understand and there are no prompts to click to ask for more information as there are in TurboTax or TaxCut programs but I finally got it all in. They returned my tax returns giving me only 10,727 but my return from the year before was 11,934 so this did not give me an extra 1000 but was actually less. I also had done my own taxes to be safe and was able to get myself using H&R Blocks TaxCut 12,701 so I know I should have been able to get more. They claim they are professionals with the knowledge of business tax deductions so I don't understand why they wouldn't know more than just a TaxCut program.

When I asked for my money back they replied that it had been more than 90 days? There was not anything about 90 days to finish my tax returns. I had joined in August so I don't know which year they thought they could have done my tax returns for within 90 days. I responded about this and the most they would do is to cancel my 29.95/mo but I still had to pay an additional month as now they are saying they also needed 5 days notice to also cancel the billing.

My guarantee says that if they are unable to get me 1000 more than the prior year's tax return, then they would either give me 1000 in additional services or return my money. I have asked for my 1518 return but they are saying the poor tax return that they gave me that would cost me a loss of 2430 is what the additional services is. They claim this tax return cost 1415 which is outrageously expensive.

You would think anyone who would charge that much would also do a much better than average job of the return but they didn't even do better than the TaxCut program. Since when does someone guarantee a product or your money back or a replacement of it but only gives you back the same defective product and says they gave it to you whether you like it or not.

I paid 1518 to enroll plus had to continue paying the 29.95/mo until I could get my taxes done which amounted to 898.50 plus an additional month since they supposedly need an additional 5 days to cancel something so another 29.95. Luckily I didn't use their return or I would have lost an additional 2,430.

Jaszmin of los angeles, CA June 5, 2009

I was contacted by The Tax Club shortly after started my s-corp. being brand-new to business and feeling overhelmed and confused with tax matters I agreed to join the tax club after a phone conversation with a representative explaining their services. The initial enrollment cost me 1200.00. I had about 2 other calls within 2weeks going over what to expect from the company and what to do for tax write-offs. On the third call the guy explained all this great stuff and then asked for 2,400 more dollars to continue. I then asked him 'how on earth they felt they were helping small business by taking all of their money?" he replied agressively stating "well who else are you gonna get to do your taxes". I was upset and told him I wanted to cancel out everything. He tried to continue to talk over me trying to make me believe that no one else could provide his service" after refusing to continue I was given a number to someone to cancel my membership. I sent the "tax plan" books back as well.

They would not refund my books at all yet wouldn't send them back. I was sent an email of my refund amount and it did not say 200.00 it was more like 1,080.00, when I faxed it back they called to tell me they sent me incorrect information and the refund was only for 200.00 and I would not be awarded the amount on the original form. The second form they sent me had deductions for every phone call/conversation I participated in and for "tax plan books" they sent me. I never returned the second notice to them because I did not agree with what they were doing and I am owed the original amount they said. Between the phone calls and with customer services pleading my case the 2week time period had passed for a refund and I couldn't get anything back. I feel that this company takes advantage of first time business owners and RIPS THEM OFF BIG TIME! This is a warning, You Do Not need this services. There are qualified tax preparers out there to handle your needs. I don't see how these people sleep at night.

g. wayne of millville, NJ May 29, 2009

to begin, i baugth Dean Graziosi real estate book, some one from pmi called ask me to join them they would teach me how to bye housses, i said ok on 4/02/09 , then a week went buy, and the tax club called they sounded very professionable and they talked you in to joining for one time fee of 895.00 a scope of services, of one business and preparation of 2009 taxes, a one time fee of 2,995.00 plus a recuring fee of 49.95 each month. i said ok because i never been in business and they said i needed this to continue.

on 4/24/09 they wanted me to join my essential plans , for 3693.00 and they said i have to join small biz credit solutions for 29995.00 with a recurring charge of 49.95 , i told them i really didnt want it they said i needed this to continue. so i said ok if canceled befor 30 days im charged 15% processing fee, if it accurs after 30days no refunds.

so i called them and emailed them to cancel my stuff they will not take no for and answer they lie very much all of them. now my 30 days is over and they said its too late i called my credit card and they cant do any thing because i sid it was ok for them to charge my cards.now on the 5/2/09 there charging my another 49,95 recurring charge for complete business package and another 6000.00, please can some one help

Linda of Johnstown, PA May 8, 2009

I started a small business on the internet and lI got calls from all kind of places.The Tax Club was one of them and talked me into things I did not need. I called and canceled within 3 days of signing and sending back their paper work. They told me that it was too late cause they already did things so I could not get the 400 back for the Essential Planning. What they did was fill out papers that I could have done myself and the filled out a paper for an LLC which I did not want. The paper for the LLC they sent me saying that I had to attach a check for it. The Small Biz charged 300 and when I canceled it they said they would keep 45 for administrative fees. I should get my 300 back cause I canceled and they should not have billed my account. I have MS and all this stress does not help me. I was looking for something that I could do from my home.

Brock of Rsm, CA April 22, 2009

My Girlfriend signed up for the service for me as a gift (near christmas 08). (December 11th 2008) She told me about it, I asked what they do and why would you spend that kind of money. I knew I wouldn't need or use their services. I then called up the next day (Dec 12th) and tried to cancel. They needed her on the phone to talk to me, so I did a three way call. She previously asked them to put me on her account, and then she told them to add me again on that call. (It just got confirmed yesterday that I should have been on her account since that day. However, I was not and learned about it in April.) So we talked, I requested to cancel and we were due a full refund (california has a 3 day right of recision). She was contacted by their "cancellation department" in which she spoke to M. Digiglio. She informed him it was a bad time for her, as she was driving. He asked her why she was cancelling, and she informed him because of her partner. He then pushed a 6 months free program to her. she was hesitant stating that it wouldn't help her any. (The phone call lasted 17 minutes, and she drives stick.) I believe she was fed up trying to get this man off the phone, and said sure. I was not once contacted by this company and I had no Idea that this call transpired on Dec. 15th until just this last april 2009. we waited until mid january to see if there was a refund posted. Not seeing any, we filed a dispute with american express. They took 3 months,and came back with a "sorry, it looks legit" b.s. answer. My girlfriend is soft spoken with a partial speech impediment,and has been in special ed classes before. I hate to see her being taken advantage of by these no good crooks, who took her 4,000. when I called in this april they made an executive decision to not refund the money because she said "yes" -which she didn't- to "continuing 6 months free". we have not once opened their packages, still have them, and we have not once logged into their site, yet they claim they have provided good on their services. I was supposed to be on the account, they should not have gone around me like this. BE WARNED.

Noelle of Mentor, OH April 11, 2009

Noelle of Mentor OH (04/11/09)
I, like many others here, have been conned out of many thousands of dollars. I also had a very good credit rating. They insisted that all these expenses for the payroll, document center,logo & marketing package, business plan, S- corporate papers, tax accountants, etc. had to be in place by the end of the year for the government to accept your business as a legitimate company. Well, I fell for it hook line and sinker! Of the near 30,000.00 I spent through all of their other entities, I received maybe 2,000.00 worth of actual services. And when they could not get any more money from my credit cards, they wouldn't even do my taxes. I had to find someone else to do them.

They have maxed out my credit cards, all three of them and I have had to close them and go into a pay down program. I have no credit left to use. What money I make from my regular job, 90% goes to pay off my credit cards. I barely have money to pay for my prescriptions and I don't go to the doctor when I need to because of the co-pays. This company and all of it's other little entities are vulchers, preying on the little people who are trying to fulfill a dream.

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