John of Temple TX (09/26/08) Wachovia issued a Visa card to someone using my SS number and name. The birth date was wrong year, month and day and they had no other ID. No cross check was done to verify the SS numbr. No Texas DL or other ID was requested. The ID thief used a Houston address whil I had moved to Saudi arabia about 10 years previous.
Although Wachovia admitted their error (and that it was common practice not to cross check on low limit accounts) and did not try to collect from me they refused to remove the debt from my credit report.
Dana of Collierville, TN September 25, 2008
Dana of Collierville TN (09/25/08) I have been trying to transfer an IRA since Aug.4 out of their hand with my financial advisor. They have supposedly given us wrong fax numbers,said information was insufficient even though we provided everything they asked for, hung up on me once when I insisted to speak to a supervisor. They are not very healthy as all the huge banks are right now.
I do not have time nor does my financial advisor to continue follow up with them and not get a straight answer. I work very hard for my money and they will not let it go! It is so frustrating. Some reps have been nice but others very rude. DO NOT PUT ANY LARGE SUM OF MONEY INTO THEIR HANDS!
Terrance of Leesport, PA September 25, 2008
Terrance of Leesport PA (09/25/08) I closed my business account with Wachovia on 9/2/08 and everything was fine. The woman figured everything out and gave me my money. On 9/20/08 I started receiving phone calls at my business from a Cheryl at Wachovia. She wanted my account number and said something about an overdraft. Well, I don't give my account to anyone who calls me since I don't know who they really are. Anyway, she put me on hold and said she would transfer me to someone else so I just hung up. Very annoying phone calls continued up until today, 9/24/08, some twice a day with very rude persons on the other end. I in turn proceded to be rude.
Today I got a notice in the mail that I had an overdraft of 27.52 and called Wachovia myself. I explained to the woman I spoke with about the annoying calls and rude people who were not leaving a number to reach them to confirm who they were and how they were harrasing my place of business. The woman put me on hold and checked into what was going on and told me that it seems to be an issue over 27.52 overdraft. I explained that I just received notice today for the first time.
I will pay whatever their so-called overdraft is tomorrow, but Wachovia needs to seriously do something with the manners of their collection department. I would love to post a billboard on my property to voice my opinion about Wachovia.
Bruce of Northport, AL September 24, 2008
Bruce of Northport AL (09/24/08) I transfered my investment account from Merrill Lynch to Wachovia 2 years ago. It is invested in i-shares. I pay a fee for them to move the investments from different sectors based on market performance. To date they have not reallocated my accounts but have continued to charge me thousands for their service
I have lost over 35000 due to their management of my money.
Amy of West Palm Beach, FL September 24, 2008
Amy of West Palm Beach FL (09/24/08) Well I went into my branch at Congress Avenue on Monday I had 100 in the bank and deposited 165 in the bank so I could make some purchases to buy some items on Ebay. Well I deposited the money thinking it would deposit instantly as it was cash and the bank says well because it was after 2 pm even though it was a cash deposit the money wasnt available till the next day.
As far as I know every other bank when you give them a cash deposit it posts to you account instantly. Well according to wachovia bank they dont do that and what the did was when i made the purchases with my bank card they took the money out instantly instead of it usually taking 2-3days to come out so they could rack up NSF fees on my account then when my money did post they soaked that up in NSF fees and now I am in the negative with the bank for 160.00.
This is not right they did this on purpose to rack up fees on me and this is now the second time they have done this. Please help me. I am now starving and have no money and no way to get to work. Having to beg other people for rides and food.
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