Amie of Coopersburg PA (09/17/08) I have a total of 250.00 worth of insufficient funds fees on my wachovia bank account right now, and they are going to stay there until someone can explain to me why wachovia thinks its their decision on when my purchases should be put through on my bank account. Instead of my purchases coming off of my account by the date I actually made the purchase, wachovia decided that they think the biggest purchase should be put through first.
If you asked me I would say its obvious that wachovia is trying to make as much money as they can off of people that live paycheck to paycheck by charging them fees anytime they see a chance! If you ask someone at Wachovia the same question, all they would be able to tell you is that it's their policy. And thats all you'll get from them. This is a big scam that Wachovia is managing to get away with. So long Wachovia.
Juan of Birmingham, AL September 16, 2008
Juan of Birmingham AL (09/16/08) I found out that Wachovia can charge a person (2) ISF fees for (1) ISF transaction. The telephone representative explained to me that when a purchase is made and the funds are not available, Wachovia charges a 35.00 fee against what is called the posted funds. About a day later Wachovia charges another 35.00 ISF against the available funds for that same ISF purchase when the transaction goes through.
The telephone representative tried to explain that the 2 acounts (posted and available) are different and that if money had been put into the available funds account before the transaction went through, then I would not have been charged for the 2nd ISF on that same purchase. If that's the case, then depositing money into the account to cover that transaction would void both fees.
The telephone representative did not agree with this logic. Instead, she told me that I should keep and accurate ledger of my own. How can I, if I don't know how many times I will be penalized for 1 transaction?!?!? She then pretended that my phone was breaking up and couldn't hear me anymore. This sounds like the biggest money making SCAM I have ever heard.
As a result, I was charged over 300.00 in double overdraft fees for purchases that didn't even add up to 100.00
William of Knoxville, TN September 16, 2008
William of Knoxville TN (09/16/08) For the past yr I have ripped off time and time again by wachovia. I have direct deposit and my check goes in the bank thursday morning at midnight. I have sat online and at 11:59 i had zero overdrafts, Then at midnight i will have 200 in overdrafts? How can [they] continue to rip off the working man/women?
And then when you call and complain they give you back 70. If i`m the one that is overspending, If i`m the one causing overdrafts then why in the world would they give me money back if it`s my fault? Hummmm. I just got something called Order to Hold for 170? If anyone knows of a class action lawsuit in progress let me know. If not lets start one.
I lost my place i lived, I go sometime with no food. Gas is 5 a gallon here in KNoxville I`m so stressed out about this that my health is declining.
Jessica of Gainesville, FL September 14, 2008
Jessica of Gainesville FL (09/14/08) We check our account on-line almost three times a day. On Friday, my boyfriend deposited his check into our account at an ATM at 4:30. He printed out the receipt to make sure it was deposited. He then printed an account balance slip. It stated we had 176.00. We have been depositing his checks every Friday and every Friday they give us 100.00 and then deposit the rest of the check on Monday. Understandable. Knowing that we had 176.00 he withdrew 80.00. I checked our account that night and we had one hold and the rest of our transactions had been taken out.
The next morning I check the account and there is 70.00 in overdraft fees. I call and ask about it and the rep. I end up talking to me tells me I need to pay attention more and then hangs up on me. I call back and a nice woman talks to me but is still unable to tell me why the fees took place. She said that the 80.00 was taken out, then two transactions took place and then we were credited the 100.00.
That doesnt make any sense at all because I am looking at the slip from the ATM that tells me I had 176.00 before the 80.00 was taken out. If I go in Monday and show them my receipt and I dont get my money back they are going to lose a customer, a loyal one at that.
Wayne of Winter Park, FL September 11, 2008
Wayne of Winter Park FL (09/11/08) I have heard of this happening to other people. I pay my bills online. I always check and make sure deposits show. I made a deposit one day and went to pay electric bill that night. Checked to make sure deposit was listed. Paid my bill. Next day I saw where there insufficient funds. The bill got paid that night but they now said the deposit didn't get made till next day. I had 5 smaller bills which weren't affected but they took the money for the large bill away and charged me for ISF for the other five too. The total for ISF was 210.00. One of the small bills was 4.95. This is outrageous.
Couldn't get much satisfaction from the branch manager. She did give me 20% of it back. I ahve been sick and not working much. Trying to get back on my feet and was getting straightened out but cutting my finances real close. This hit hard. I wish I would have printed out what my account said that night becuase it changed the next day. If I would have known this I could have waited till next day. Also I asked why all six charges were charged ISF. She told me that the large elctric bill cam in first. They all were charged on same day. It shows where all 5 small ones were first on my statement I printed out. If anything I think I should have only been charged one ISF fee as there was money there even without the large one and the deposit I made.
This is a rip off I feel and maybe you can help me as I am very financially strapped and now will be late on some bills. I feel I should not have to pay at least the 175.00 for the 5 small ones. The economic damage I have suffered was 210.00 and now I can't pay any bills until that is settled. I do not have the extra money. I am trying to get back on my feet and working when I can after an illness.
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