Starbucks

Starbucks • Starbucks Tries a Downscale Approach • Economy Sour, Starbucks to Close More Stores • Starbucks to Close 600 U.S. Stores • Baristas Beware: Starbucks Puts Machines in 86 Stores • Starbucks Serves Up Free Wi-Fi • Starbucks Cuts Trans Fats • Starbucks Data Loss No Laughing Matter • Starbuck Raising Coffee Prices • Starbucks Sales Losing Steam • Starbucks Plans to Get into the Digital Download Business • Starbucks Pours on the Trans Fats • Starbucks Raising Prices • Starbucks Blends Brews and Blues --- • Consumer Complaints

Mike of New York NY (07/14/08)
Walked into buy a cup of coffee today and the guys working behind the counter were talking about herpes. Normally I wouldn't care but it just seemed to be not the place or time to be talking about the subject.

Made me feel really uncomfortable and not wanting to go back to Starbucks.

Raudys of Miami Beach, FL July 13, 2008

Raudys of Miami Beach FL (07/13/08)
Ordered two dopio machiato coffees, however I don't drink milk unless is whole, starbucks made the change to offer two percent. I requested the barista to give me whole milk, instead she humilliated me in front of all in the store that she could not remember that request and if I wanted a change that it needed to be deal with the cashier, there is no sign in there that you can't speak to the barista. If that is the policy then so post it. I dont need humilliation from anyone, I'm a paying customer

I asked for my money back and left

Lou of Hackesnack, NJ June 16, 2008

Lou of Hackesnack NJ (06/16/08)
I stop at this Starbucks quite often. They have NEVER treated me nicely but the location is too convenient. I am sitting here at 3am in the morning because I stopped there last night and asked for a decaf cafe americano. I told her to make sure it was decaf because it was late. She said, no problem do you want a double. I said sure. Well, it couldn't possibly been decaf because I am totally wired and awake. I will be dead at work tomorrow.

Troy of Denver, CO June 14, 2008

Troy of Denver CO (06/14/08)
i have been a starbucks customer for ten years, i pulled into the drive thru about three hours ago. After waiting 10 minutes in line behind 5 cars i thought hey i am not lazy i ll just park and go in. I looked to my left and thought the parking lot was adjoining. I then proceeded to high center my lexus on the curb. i had to call a tow truck. This was a dumb mistake on my part, however aftre talking with employees and it came to my attention it has happened many times. while sitting there a person cannot see the high curb. there are no poles or sign to help the consumer out, an easy fix.p> I would have dropped the whole situation but i don';t want another patron to wreck their car, so i contacted the store manager. I thought starbucks mission was to keep customers. Not this manager, Todd Jefferson. He basically told me there was nothing he could do, expressed no regret, acknowledged it has happened before, but oh well go screw yourself. I thought perhaps he could reimburse me the 75 dollars for the tow truck or just offer a free cup of coffee, but no. It is apparent this manager cares little about customers.

Margarita of El Paso, TX June 6, 2008

Margarita of El Paso TX (06/06/08)
My daughter decided to treat me to a unique experience around 9 a.m. this morning. Unique it was: the two baristas were slow; one was on the phone more than necessary and taking care of drive-thru orders. The other one was overwhelmed and it took him 30 minutes to get one order of coffee.

After 10 minutes I had to ask what happened to my Caffe Mocha. He apologized and finally made it. It took 40 minutes for me to get my coffee! Incredible! My daughter apologized for what she thought would have been a treat. And to top it off, some guy walked in and picked up the entrance mat, rolled it and took it to the back. Then he came back a few minutes later and shook it open. I was disgusted by that action which took place about 3 feet from our table. Unsanitary! -to say the least. I always thought Starbucks was top of the line, and never went because I had heard it was pricey, but to people my age (69) who happen to be more discretionary, it apparently rips off the young and ditzy.

I can't say anything nice about my experience with Starbucks: either for service or sanitary conditions.

C. of Allston, MA May 31, 2008

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