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Aaron Rents





Gina of Spokane, WA January 14, 2009

Gina of Spokane WA (01/14/09)
We purchased a tv on a 2 year cotract with aaron rents. We have had color issues with the tv several times, and have reported it to aarons. Neil, thier rep, came and checked out the tv, and said it was un repairable, completely broken, and can not be fixed and would need to be replaced. I said ok, and he and the guy his with took my tv with the understanding that on the following tuesday they would return with a new tv.

Tuesday comes and the guy that was with neil on saterday shows up with a different guy. He proceeds to unload a dirty used tv. I told him to take it back as I am supposed to be getting a new tv. He called the store, had a smoke, and left. I figured there was a mistake when they loaded it. He told me that there is no misteke, that Aarons had breeched the contract, and I should get a refund and go to spokane discounts and buy a new one. That is what I think would be best, as per their representative.

John, a man claiming to be a manager calls later. he says they are going to repair it, but that the slightest bump can cause it to happen again. They are hauling this sesative piece of eqiptment around in their truck, bouncing all over the place and they expect for me to make my last payment, void the warranty, and take a mabry fixed, mabey not fixed tv.He promised a loaner before 1pm today. I would feel batter if they kept it, sold it to someone else, and refunded our money.I still have no tv. it is 1:55 pm, and no sign of aarons. No call, nothing.

Devivier of Los Angeles, CA January 9, 2009

Devivier of Los Angeles CA (01/09/09)
My brother leased a TV from Aarons. So now he is unable to pay for the TV. He has contacted Aaron's to let them know of his current financial situation. However, they are calling and harrasing the family about they are going to come over and walk thru the house to make sure the TV is not in the house. When you tell them that they can't do that their response is YES WE CAN. Did i forget to mention that the TV was not even delivered at this address. It was delivered somewhere else. I want them to stop calling and harrassing my family. I have told them to stop calling but they continue to call and make threats. I want this stopped immediately.

Patricia of Redford, MI December 23, 2008

Patricia of Redford MI (12/23/08)
yes in 2006 the merchandise i had was returned. i rec'd a phone call from a recovey dept stating i had the furniture that is incorrect. it would not take two years to try to collect. i called the store. the store manager stated i had returned my merchandise. aaron rental recovery. i explain to the young lady she must have my information on another customer with the same last name and i know the information is wrong. could you please help me.

this has sent my blood pressure up. my credit is not good but i am trying to pay all the debt i do have. this is a headache being [accused] of something the is not true

Terry of Elgin, SC December 22, 2008

Terry of Elgin SC (12/22/08)
we are buying a t.v. from aarons and have been paying on it for a year. lately we haven't been able to pay on the 15th. we have been getting phone calls with very threatening messages and our children have to hear this. when you call them back to tell them you will be in to make payment they don't won't to work with you they want it right now. my husband terry gave them a check to hold till that friday that was the only way they would quit harrassing us. they promised to hold it, but they put it through and caused us to have checks come back. they tried to say they didn't put the check in before friday but my husband got a copy from the bank and took it to them. they gave him 30.00 back but not to cover the rest of fees we received because of this.

i recently called and talked to ashley first and then darren called me back. i called because they have been coming by my house and banging on the door and my son was there by himself after school. it scared him so bad he called me and i had to leave work and go get him. he will not stay home because of this i have to bring him to work with me. they came by and my daughter was just pulling up with her child and she told them we weren't home and they left and starting calling leaving threatening messages.

they came back the next morning at 8:50 am saturday morning. i was in the shower and my son came running in the bathroom crying that someone was beating on the door. i told him to look out his window to see if he could see who it was. he came back and said it was aarons and they were leaving. they beat so hard on the door that they also woke up my grandchild and she was cring. I called them at that moment and ask them to please quite coming by and scaring the children. that my husband was out of town and he would be in as soon as he got back in town to pay them. this was only (3) days after the bill was due. I told them that they were scaring the children and the manager Darren said he could come by there anytime he wanted because my husband had signed a lease and that even a sheriff or a judge could not stop them. i feel we are being harrassed by them and that there should be a law against someone makeing you scared to live in your own house over a t.v. that is almost paid off. thanks for listening i hope this may help! Thanks,

Princess of Milton, FL December 1, 2008

Princess of Milton FL (12/01/08)
I purchased on a rent to own basis an HP Laptop Computer. The computer was used, which I was aware of. After bringing it home, it malfunctioned to the point it would not work at all or even boot back up. I took it back and they ordered me a brand new one, never opened box. I had it for one month and it started having the same problems as the first one,freezing up, 15 different screens at a time coming up on top of one another and then streaks of what looked to be like lightning going through the screen. Something I have never ever seen a computer do. I took it back to the store and they did something and said it was fixed and I walked right back out with it in about 10 minutes.

After getting home with it, it started the same thing over again. I took it back to the store and said I did not want it and wanted to cancel the agreement. He asked why and I told him what happened. He said you don't have to even say anything else, I know exactly what your talking about because we have had this problem with everyone of the HP computers that have come to our store. I said well, ok then, why can't I get my one payment back that I made along with my deposit since you have had problems with all of them. I said isn't that fair and he said well, they won't let us do that.

So I lost 221.99 for having the computer only one month and not being able to use it like it should have been used. I feel completely ripped off. If it was only my computer that they had problems with, then maybe it would have been a little bit different, but it was the fact that all of the computers had the same problem and I felt as though I should have received all of my money back since it was all of the computers.

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