Courtyard Creations

Pat of san antonio, TX October 26, 2009

I purchased a couryard creations sand dune swing less than three months ago and the fabric is disintegrating before my eyes. There are huge holes in the canopy and cushions and the brown canvas loops that hold the swing to the frame has torn off. The swing is not safe! I spent 200. on this swing.

The store will not refund my money but did provide me with a phone # which I called but the person I spoke to said that there was no warranty on the fabric, no website that I could contact and the only resolution was to purchase replacement cushions and canopy which of course would not be guaranteed. I did obtain an address and will write to the company. WALMART SHOULD NOT SELL THIS BRAND. I am out 200 and have a swing that is not safe.

Lorraine of Highland Mills, NY September 7, 2009

I purchased two Courtyard glass top table and during a BBQ that I was having yesterday, the glass top exploded on one of them for no apparent reason. There were many family member standing by the table but my sister and nephew were sitting at the table when the glass exploded and broke resulting in both of them getting small shards of glass in their hands and legs. Glass particles were spread throughout my backyard and concrete patio. It was not an easy clean up and I fear for future events not only for my family and friends but also for my dog that enjoys the backyard. As I mention above I purchased two table and am in fear that the same incident will happen to the other table.

Linda of Kimmell, IN August 10, 2009

I bought a canopy swing in 2008 used it for two months last year and put it out this year and my mother sit down on it and the back of the swing the material just ripped half way up. This was bought at walmart in Indiana

James of Arlington, TX August 9, 2009

Our son purchased a Courtyard Creations lounger. The lounger seating area is supported by flimsy threading that falls up very quickly, making this product unsafe. Much stronger, parachute cording type cable should be used instead. Very unhappy!!!

Mattie of Mcdonough, GA August 6, 2009

We purchased a 10 pc. patio set at a cost of over 300 from our Kroger store. The glass exploded on the large rectangle table suddenly, without warning. Fortunatety, no one was using it at that time. Courtyard absolutely refuses any responsibility as "glass is not warranted".

Julie of Taylor, MI July 30, 2009

I purchased the Landry set from Krogers in Taylor MI. My son and I were assembling the set when I noticed that the connectors and tool kit for the last 2 chairs was missing. I contacted Courtyard Creations and spoke with Kathy on 7/3/09. She sent the wrong parts after waiting for a week. I called back on 7/14 and spoke with Nikki and she said I will receive the parts faster this time. I even offered to pay for the UPS because we was having guess over. Nikki said they will ship it. Another week or so passed and I called back on 7/27/09 and spoke with Daniel. He said the parts was out of stock. I asked for Manager and I spoke with Glenda. She looked at my file and said she will call me back. Well I didn't hear from her so I called and I was told she was unavaillable. I'm very frustrated because I have two chairs that I can't use. I don't know what else to do. This set wasn't cheap.

Colleen of Burlington, ON June 23, 2009

I bought an 8 piece Courtyard Creations Inc. patio set recently. The table was assembled 2 days ago. I was putting the umbrella in the table yesterday and as I did so the table exploded and completely shattered. My 5 month old was sitting in a bouncy seat right beside the table, and my 5 year old was playing in her pool beside the deck I was on. Neither appear to have been hurt, although the bouncy seat is full of glass splinters. I had been kneeling beside the table leaning under trying to get the umbrella stand centred. My knee was cut and dripped blood for some time, but is fine now.

We just recently had about a ton of river rock and pea gravel put down beside the deck, which is now full of glass and I'm sure there are fragments through the grass as well. The glass was spread all over the 10' square deck - my backyard will now be a hazard to my children as there is no way I can remove all the glass fragments from the rock and lawn. I don't know what to do. With a 5 year old and 5 month old, I don't know how I'll ever have time to try to clean it up properly.

I purchased at Home Depot, and they have spoken to their insurance company who will be calling me with 2 days. That's it. So we're out the money we spent on the table, and have an unsafe yard now for the children. I would like to sue the company to replace the lawn, landscaping, and power wash the deck clean. As well as get a refund of my money so I can get a patio set that isn't a health hazard.

Linda of W Bloomfield, MI May 17, 2009

We puchased a new 7 piece Kingsley patio set from our local kroger store. We assembled it and when we put the umbrella in the table top shattered! There was no impact or anything unual preceding the glass explosion. I am just glad my one year old was not with us when it happened!

I have read online about numerous other people havign the sameproblem with this company, as wll as with Martha Stewart furniture.

I wish I had known beforehand--woul dnot have bought it!

Ronda of Avon, IN August 13, 2007

In 2005 I bought a 10 piece patio set from Krogers made by Courtyard Creations, 1 large table 1 small table 6 chairs and 2 foot stools. In the spring of 2006 the small table shattered for no apparrent reason. Now in 2007 the large table did the same thing. I would like to know if this company manufacters under any other names so I may contact them.

Joan of St Lucie West, FL December 23, 2006

i do not know where the company is located. we purchased a 10 piece outdoor patio set from Albertsons super market.

We were very happy with the set until about 2 weeks ago. We heard a very loud noise outside. we ran out and the glass top of the dining table had shattered. fortunatelhy, no one was around or they could have been cut. it was a beautiful calm florida day. most amazing thing i have ever seen. i took pictures before cleaning up the mess.

we talked to Albertsons about purchasing a new glass or table, in order to match the set and they gave us the above name and individual to contact. they have not returned our calls and I cannot seem to find the company on the internet. Albertsons claims they have no more of these tables.

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